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Topic: Watch out for Coinbase. They robbed me. (Read 5048 times)

newbie
Activity: 30
Merit: 0
legendary
Activity: 2114
Merit: 1040
A Great Time to Start Something!
March 29, 2014, 03:25:21 PM
#27
I'm more likely to use them than before seeing your FUD thread.  Smiley
hero member
Activity: 686
Merit: 500
March 29, 2014, 03:06:40 PM
#26
no problem with coinbase here  Smiley
newbie
Activity: 56
Merit: 0
March 29, 2014, 03:03:36 PM
#25
lulz.  Irrational is the coolest about it.  Such candor.

Just tryin'  Cheesy

I've used Coinbase several times, and to my experience they're no Gox.
legendary
Activity: 924
Merit: 1000
March 29, 2014, 01:34:10 PM
#24
Every single cry about Coinbase = user error.

Thousands of transactions here, 0 issues. Hrmm  Huh  Roll Eyes

same no problems that were not resolved quickly with them and even then the problems were very few. Overall I am glad coinbase is here since its the only reliable source for USA. Their support response team respond quickly compared to sites like btc-e
legendary
Activity: 896
Merit: 1000
March 29, 2014, 01:02:00 PM
#23
Those of you who are asking for proof are missing the point.  I'm trying to warn people, not win points in a debate.  People who are receptive to a warning will make use of it, those who have blind faith risk suffering a loss as I have.  Will everyone suffer a loss?  Obviously not.  I'm just relating what happened to me, and what *might* happen to you.  I've tried to resolve this with support and after talking to three people my problem is still unresolved.

When I feel safe to give more information I will update this thread.

But what was the point of this then? If there is an actual issue, wouldn't it behoove you and the community to inform us about this issue?

If you are waiting to give specifics due to the issue still needing to be resolved then it's understandable to have frustrations, but it's not understandable to create a post without it being resolved. All that is frankly is slander.
sr. member
Activity: 406
Merit: 251
http://altoidnerd.com
March 29, 2014, 09:25:24 AM
#22
lulz.  Irrational is the coolest about it.  Such candor.
newbie
Activity: 56
Merit: 0
March 29, 2014, 07:59:13 AM
#21
Those of you who are asking for proof are missing the point.  I'm trying to warn people, not win points in a debate.  People who are receptive to a warning will make use of it, those who have blind faith risk suffering a loss as I have.  Will everyone suffer a loss?  Obviously not.  I'm just relating what happened to me, and what *might* happen to you.  I've tried to resolve this with support and after talking to three people my problem is still unresolved.

When I feel safe to give more information I will update this thread.

But, you have not warned people of anything. It's like saying "lookout I was hit by a car", but without the specifics of what time of day, what intersection, and what the road conditions were like its impossible to heed your warning.

Coinbase is a very reputable company, with a legit setup. They've even hired top brass from companies like Facebook. So the general public is going to dismiss any warning without specifics as trolling.


Try this:

Were you buying or selling Bitcoin's?
Did you have a balance of BTC at the time the incident occurred?
Did you have a 2FA device associated with your account?
Did they refuse to honor all or part of an order?
What happened when you contacted their support team?
What date did this incident occur?
Have if used Coinbase before, and if so how long and to what extent?
You said Coinbase is giving you back some of your money, please elaborate on what you said to them to convince them to issue you a refund.

Thanks!
sr. member
Activity: 406
Merit: 251
http://altoidnerd.com
March 29, 2014, 06:08:57 AM
#20
As far as i know Coinbase hired Mark Karpeles as their new CEO due to customer complaints about the actual one.


This is what I am thinking.  Are you sure it was coinbase, or that you weren't simply goxxed?

P.S. This "Hello_good_sir" guy is well, I won't get into details, but he's no sir! He goxxed me really bad.

afterthought for the OP

Now is it very nice to go saying things like this, my good sir? For, without providing any evidence, I could simply be lying to hurt your reputation!  That is our concern here today!

P.S.S.S I made that up about him goxxing me, though I wouldn't put it past him.
legendary
Activity: 812
Merit: 1002
March 29, 2014, 04:26:13 AM
#19
Yet another worthless thread. If you're not posting the details because you're in the middle of solving the issue, then why post anything at all? Wait until you're done with tech support to complain. Or if you're going to prematurely bitch about it, then post some real content.
hero member
Activity: 504
Merit: 500
Moderator
March 29, 2014, 02:52:05 AM
#18
As far as i know Coinbase hired Mark Karpeles as their new CEO due to customer complaints about the actual one.
hero member
Activity: 1008
Merit: 531
March 29, 2014, 02:08:13 AM
#17
Those of you who are asking for proof are missing the point.  I'm trying to warn people, not win points in a debate.  People who are receptive to a warning will make use of it, those who have blind faith risk suffering a loss as I have.  Will everyone suffer a loss?  Obviously not.  I'm just relating what happened to me, and what *might* happen to you.  I've tried to resolve this with support and after talking to three people my problem is still unresolved.

When I feel safe to give more information I will update this thread.
legendary
Activity: 1260
Merit: 1000
World Class Cryptonaire
March 29, 2014, 01:50:02 AM
#16
I've never had a single issue with them either.
newbie
Activity: 28
Merit: 0
March 29, 2014, 01:40:27 AM
#15
This guy is clearly a troll trying work all bitcoiners into a frenzy. Right on time too because Bitcoin prices are going up. At least this time it's not a post about China that's being used to try to bring the Bitcoin price down.  Grin

I'm pretty confident that the company (coinbase) that's doing the Hundreds of Thousands of Dollars in BTC transactions daily for Overstock.com is not scamming some moron who claims they have robbed him for an unclaimed sum of BTC or USD.

I use coinbase regularly and trust them with my transactions as they've never failed me. Good luck with your so called law suit troll.
hero member
Activity: 882
Merit: 500
March 29, 2014, 01:33:14 AM
#14
Quote
I have only used Coinbase for all my BTC purchases and sales. I have never had an issue. Price quoted was ALWAYS the exact amount credited or debited from my account. I have left a bitcoin in my Coinbase account overnight on a few occasions and never had any issue with the security.

Quote
Coinbase has a pretty solid record after all and have been very professional in all their manners.

Quote
Same here. Used Coinbase for a long while, and never had so much as a hiccup.

Quote
I have bought and sold coins on Coinbase more than two dozen times and the money always gets debited or credited from/to my checking account when they say it will. All of my Coinbase purchases and sales have been flawless.

So this is what their support does all day, responds to bitcointalk posts.


You lose business to Coinbase therefore do not like positive reviews.
Makes sense.
newbie
Activity: 6
Merit: 0
March 29, 2014, 01:23:55 AM
#13
Quote
I have only used Coinbase for all my BTC purchases and sales. I have never had an issue. Price quoted was ALWAYS the exact amount credited or debited from my account. I have left a bitcoin in my Coinbase account overnight on a few occasions and never had any issue with the security.

Quote
Coinbase has a pretty solid record after all and have been very professional in all their manners.

Quote
Same here. Used Coinbase for a long while, and never had so much as a hiccup.

Quote
I have bought and sold coins on Coinbase more than two dozen times and the money always gets debited or credited from/to my checking account when they say it will. All of my Coinbase purchases and sales have been flawless.

So this is what their support does all day, responds to bitcointalk posts.
donator
Activity: 1617
Merit: 1012
March 29, 2014, 01:11:26 AM
#12
Let me guess - you locked in a trade at a good rate and later on they canceled the trade?
hero member
Activity: 882
Merit: 500
March 29, 2014, 01:09:43 AM
#11
I have only used Coinbase for all my BTC purchases and sales. I have never had an issue. Price quoted was ALWAYS the exact amount credited or debited from my account. I have left a bitcoin in my Coinbase account overnight on a few occasions and never had any issue with the security.
hero member
Activity: 854
Merit: 500
Nope..
March 29, 2014, 01:09:00 AM
#10
There are avenues of redress for your concerns.  At multiple levels I might add.  Sorry you feel this way, but from my experience with them so far they've made their business practices as overtly known as any good business should do.  I don't pretend to know your story.  Please seek out internal counsel aside from your tier 1 support.  I suspect they are not in a position of creating grievances that may haunt their business prospects.  I believe they will make right the wrong within the currently imposed legal guidelines.  

Shit, bro. Give the brothers a break.  Communication is key.  I believe they'll make things right.
legendary
Activity: 2114
Merit: 1040
A Great Time to Start Something!
March 29, 2014, 01:03:59 AM
#9
I am a big believer in Bitcoin and intend to hold for the long term, however I have another opportunity so I tried to sell a portion of my bitcoin on Coinbase recently.  I don't want to give the specifics of my situation yet, because they are in the process of giving me most of my money.  The end result is that they are stealing a few thousand dollars from me.  I have evidence and will likely take this to court.

Not only is Coinbase robbing me, but they are also robbing themselves of future business.  I'm not a bitcoin millionaire (yet) but I do have a three-digit number of coins (glad I got in when I did!).  The amount that they are robbing me of is nothing compared to the fees that they could have collected from me.

Something to keep in mind if you are thinking about using Coinbase.


hello_good_sir, are you able to give more details yet?
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