welcome to the forum. Some members have already suggested that you modify this ann thred so that it has more beauty, as this subject has already been discussed, I will go straight to my questions: does your casino have a license? I saw this in your casino's TOS:
3.3.12 We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Withdrawals may be terminated until the account is fully verified. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks as from the date of the request for withdrawal, account will be locked, since you have failed to pass the KYC procedure.
well, it's the first time I see a casino being more radical in the TOS, although I don't see anything wrong with that, I just want to ask if your casino has a support phone number so that when people have a problem they can call support and have quick service? I'm asking this because it makes a lot of sense that as in your casino the support will call people's phone number, your casino should also have a phone number in the support so that people can call and ask questions when they have any questions or when they have some problem. for example if support calls a customer many times
If that customer is unable to answer the call because they are busy, could that customer call back when they are not busy, that way the support service at your casino will be a good service, so does your casino have a telephone number for support?
3.3.14 The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false or incompleted Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. Reporting by the Casino to applicable regulatory bodies of actions performed by the player may be required.
source:
https://web3poker.com/doc/terms-conditionsThese are very harsh measures and I ask the regulator here, will the casino report? because I don't know what license the casino has, but if it is a Curacao license, I highly doubt that if the casino wants to report to the US government about the existence of a US citizen who has given a false document, I highly doubt that the US government will lead to Seriously, this would also imply that the casino, when filing a complaint in the US court, would show a license and many documents, so I doubt that this type of action will be taken seriously by governments