wex.nz scam or it's support that suck ? - page 2.

Jating

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Quote from: Soha on October 05, 2017, 12:20:53 PM

Quote from: peter0425 on October 05, 2017, 02:16:43 AM

I think by now we should be aware that BTC-e or Wex.nz has one of the worst support out there. I didn't stay with them that long when I have experience my first issue with them. Although they were able to resolved them, I have to like open a lot of goddamn tickets to caught their attention. I don't know though if you can speak Russian, but I didn't so I just have to bother them everyday and I promised myself not to deal with them again. Too bad you are now trapped.

You might give me another idea to take their attention (open tons of goddamn tickets). Anyone know their account here in bitcointalk ? It was the most stupid thing when joining btc-e or wex, just because I didn't know any other better places to trade BTC in past....

You want to try their twitter account?

https://twitter.com/btcecom?lang=en

Or

https://bitcointalksearch.org/user/btc-ecom-33012

Code:

Name: btc-e.com
Posts: 1780
Activity: 1694
Position: Legendary
Date Registered: July 09, 2011, 04:09:27 PM
Last Active: September 19, 2017, 06:09:55 PM

He seems to be active in the forum. A simply PM won't hurt. Just give it a try and see if he's gonna reply back to you.

Soha

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Quote from: peter0425 on October 05, 2017, 02:16:43 AM

I think by now we should be aware that BTC-e or Wex.nz has one of the worst support out there. I didn't stay with them that long when I have experience my first issue with them. Although they were able to resolved them, I have to like open a lot of goddamn tickets to caught their attention. I don't know though if you can speak Russian, but I didn't so I just have to bother them everyday and I promised myself not to deal with them again. Too bad you are now trapped.

You might give me another idea to take their attention (open tons of goddamn tickets). Anyone know their account here in bitcointalk ? It was the most stupid thing when joining btc-e or wex, just because I didn't know any other better places to trade BTC in past....

peter0425

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Quote from: carlfebz2 on October 04, 2017, 12:51:54 PM

Quote from: Hazir on October 04, 2017, 12:00:08 PM

Why do you even bother with questionable services with semi-legit reputation? When your money is at stake I would rather use some more reputable exchange.
I don't mind sharing personal data and sleep well at night, rather than trying to be anonymous and get scammed by some equally anonymous people.
Wex.nz is not a scam yet but it is not exactly the best exchange IMO, it could be gone any moment.

There are really people who do really love to use unknown or not yet famous exchangers and as being said above this is the old btc-e?-correct me if I'm wrong.If it does then their support do really suck since from the beginning.
As being suggested better to send them tickets on Russian and this method might work out.

I think by now we should be aware that BTC-e or Wex.nz has one of the worst support out there. I didn't stay with them that long when I have experience my first issue with them. Although they were able to resolved them, I have to like open a lot of goddamn tickets to caught their attention. I don't know though if you can speak Russian, but I didn't so I just have to bother them everyday and I promised myself not to deal with them again. Too bad you are now trapped.

carlfebz2

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DGbet.fun - Crypto Sportsbook

Quote from: Hazir on October 04, 2017, 12:00:08 PM

Why do you even bother with questionable services with semi-legit reputation? When your money is at stake I would rather use some more reputable exchange.
I don't mind sharing personal data and sleep well at night, rather than trying to be anonymous and get scammed by some equally anonymous people.
Wex.nz is not a scam yet but it is not exactly the best exchange IMO, it could be gone any moment.

There are really people who do really love to use unknown or not yet famous exchangers and as being said above this is the old btc-e?-correct me if I'm wrong.If it does then their support do really suck since from the beginning.
As being suggested better to send them tickets on Russian and this method might work out.

Hazir

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Why do you even bother with questionable services with semi-legit reputation? When your money is at stake I would rather use some more reputable exchange.
I don't mind sharing personal data and sleep well at night, rather than trying to be anonymous and get scammed by some equally anonymous people.
Wex.nz is not a scam yet but it is not exactly the best exchange IMO, it could be gone any moment.

Soha

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185usd/day Money making guide check my signature!

Quote from: European Central Bank on October 03, 2017, 12:19:02 PM

your quickest way to a better response is probably to do your tickets in russian.

they claim they're a whole new operation but they're quite clearly not. whitelist and ip problems are classic btc-e issues and their support has always been terrible.

Tried this

lol hope your idea is right. Thanks dude ^^

European Central Bank

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your quickest way to a better response is probably to do your tickets in russian.

they claim they're a whole new operation but they're quite clearly not. whitelist and ip problems are classic btc-e issues and their support has always been terrible.

Soha

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Lol continuously received stupid answer from WEX, wasting so much time with those guys.....

Kyraishi

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If they wanted to scam then they would have never refunded users their money. They didn't even have the obligation to refund the users their money or to provide so many options for them to claim their balance, but they did.

But yes, their support is absolutely BS.

Probably same team of incompetent support that worked over at BTC-e. It's known for little to no support.

Soha

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Yep, you right WEX is known as BTCE before. They came up after being catched by FBI few weeks ago. Members usually wait for a week for an answer but not the solution or the result for their problems.
Have been played there for years but since they got into trouble, I realized they really suck as well as their support now.
Anyone know how to make them reply faster ?

1Referee

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WEX, previously known as BTC-E has always had horrible support, so nothing new here. I see a whole lot of complaints pop up on social media from people with similar problems, and they too are waiting for an answer that for whatever reason takes WEX plenty of weeks to come up with. WEX is drying out as we speak because people are slowly but surely withdrawing everything, where they have no problems selling their debt tokens below the 50% mark of initial issue value. Crypto premiums are there for a reason.

crairezx20

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Honestly never heard about that site .. looks like their chat right now is not active and i think this site is not active. .
Are you using them for a long time?
If you are just send them a ticket or contact them via pm just few hours ago or yesterday i think better to wait for their support responds for a week because there are some trading site are responds with in 1 week if they are still not reply to your message expect that this site is not active and scam..

Just post here https://bitcointalk.org/index.php?board=83.0
In scam accusation to let other people also to not use the site if ever your issue not solve..

Soha

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So anyone here is being locked by white ip lists or 2fa authentication and had been waited for about 2 weeks with wex.nz support system ?
Lol, I'm thinking they are going to scam now.

Or i may understood why FBI touched them month ago, they are so stupid to think that they just keep money from people like this without any consequence ! Many people gave them to lawyer company and of course it makes sense in USA.

All because of suck support Undecided

Topic: wex.nz scam or it's support that suck ? - page 2. (Read 2512 times)