What happen with BTC-e? - page 2. | Bitcointalksearch.org

empoweoqwj

hero member

Activity: 518

Merit: 500

btc-e are often not very "big" on support issues .... good luck with them

coradan

hero member

Activity: 518

Merit: 503

Thank you very much...

I have contacted by skype and by email... waiting any reply...

longshort3301

jr. member

Activity: 41

Merit: 10

Quote from: coradan on January 29, 2014, 10:58:17 PM

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

try other contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]

coradan

hero member

Activity: 518

Merit: 503

It was a SEPA transfer and the funds went out from my bank to BTC-e bank, so I know that they are in BTC-e. I sent to BTC-e the documentation to demostrate it in a ticket. But they dont reply any of my tickets since 40 days ago. I cant understand how they dont answer anything...

keithers

legendary

Activity: 1456

Merit: 1001

This is the land of wolves now & you're not a wolf

Quote from: coradan on January 29, 2014, 01:34:18 PM

I think my problem was an error in data. The funds are in BTC-e, but I can not see them on my account. I have put several tickets and I receive zero reply to the tickets I send to support. I am waiting since 40 days without any answer from BTC-e and I need a solution as soon as possible.

Do you know any way to solve the problem, any contact, I would need to talk with someone of BTC-e ...?

Thanks...

P.S.: I'm desperate with this... Cry

I'm not fully understanding what the problem is... if you can't see them in your account, how can you be sure that the funds are in btc-e?

Does it say that your balance is 0? This is a dumb question, but are you sure that the funds were deposited into the right currency address? Like for instance, I am not necessarily sure what would happen if you clicked on "deposit LTC" and then tried to send BTC to that address...

coradan

hero member

Activity: 518

Merit: 503

I think my problem was an error in data. The funds are in BTC-e, but I can not see them on my account. I have put several tickets and I receive zero reply to the tickets I send to support. I am waiting since 40 days without any answer from BTC-e and I need a solution as soon as possible.

Do you know any way to solve the problem, any contact, I would need to talk with someone of BTC-e ...?

Thanks...

P.S.: I'm desperate with this... Cry

keithers

legendary

Activity: 1456

Merit: 1001

This is the land of wolves now & you're not a wolf

I have not had any problems with deposits or withdraws from the exchange, did you deposit with no fees or something?

coradan

hero member

Activity: 518

Merit: 503

Yes, I can see it. Do you know if they have any problem...?

Thanks and best regards,

BADecker

legendary

Activity: 3990

Merit: 1385

Quote from: coradan on January 29, 2014, 12:11:57 PM

Hi,

I had a problem with a deposit on BTC-e 40 days ago. I put a ticket on their support site on 20th of December and I have not any answer yet about the issue.

Is there anybody in the same situation? Is this usual behaviour on BTC-e when anybody has a problem or my case is unique?

Any help would be appreciated!...

Thanks and best regards,

Just a thought. Their support site is the same one CampBX uses.

coradan

hero member

Activity: 518

Merit: 503

Hi,

I had a problem with a deposit on BTC-e 40 days ago. I put a ticket on their support site on 20th of December and I have not any answer yet about the issue.

Is there anybody in the same situation? Is this usual behaviour on BTC-e when anybody has a problem or my case is unique?

Any help would be appreciated!...

Thanks and best regards,

Topic: What happen with BTC-e? - page 2. (Read 3228 times)