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Topic: When will they fix Ledger Nano S firmware? (Read 589 times)

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legendary
Activity: 2086
Merit: 4314
August 12, 2019, 06:03:28 PM
#46
Very odd... I just did the same thing without issue.

Updated Live, opened Manager, connected device... uninstalled all apps, then reinstalled all apps (for the record, I got 6 before running out of space - BTC, ETH, STELLAR, BCH, LTC, DOGE) without any issues.

legendary
Activity: 2730
Merit: 7065
Farewell, Leo. You will be missed!
This is strange, you try to update Ledger Live and Nano S is just reset to factory settings?
Yep. I updated Ledger Live, the update was successful. After that I wanted to check if there were any updates to the installed apps on my device so I went to the Account Manager. When you click on that you need to give permission so that the device connects to the Account Manager by clicking on the right button on your Ledger but instead of that text the Ledger logo kept blinking on the screen and I couldn't do anything but to unplug and plug back in.
After restarting the device I saw the Welcome screen that you see the first time you turn your Leger on. I had to setup a new PIN and install all the apps again.
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
I had a problem with my Nano S that it wiped itself clean yesterday following an update to Ledger Live.

This is strange, you try to update Ledger Live and Nano S is just reset to factory settings? Few days ago I also plug-in my Nano S and it fail to start, some message appeared about limited mode or something like that, and that I need to try repair... I just unplug Nano S from USB and connect it again, and then is start normally.

I know that some users have problems on Windows 10 due to some update, but I see also that one user on Reddit report that his Nano S is also wiped when he try to send some coins. This is answer from Ledger :

Yes, it's safe, this is a known issue that will be fixed in the upcoming firmware version. What is your OS ?

It seems that Ledger users have a much bigger problem than number of apps which can be installed at the same time. So check your seed in Ledger Live with Recovery-Check in order to ensure complete accuracy.

legendary
Activity: 2730
Merit: 7065
Farewell, Leo. You will be missed!
As I did not uninstall any apps/update any apps, I have no clue but it's certainly not so easy as installing apps on my mobile and laptop.
I had a problem with my Nano S that it wiped itself clean yesterday following an update to Ledger Live. Restoring it from the seed was a lengthy process but installing the apps took literally 20-30 seconds for each. Not sure why you experienced those problems but you should certainly keep your firmware updated to the newest version. 
legendary
Activity: 2632
Merit: 1094
^It was the first time I updated the firmware after getting the device in 2018 and crashed in between while syncing: I explained my problem here in detail
legendary
Activity: 1624
Merit: 2481
You can't do it with just Ledger Live and you need the device too.

Same applies to when you want to send coins.
If you don't want to send / access your coins, you don't need to install a different application.

When you want to send coins uninstalling and installing a different application literally takes less than 30 seconds.



I have installed BTC and ETH apps via Ledger Live and it was not so easy as it was the first time and checking the computer and the device was a pain but now I am used to it.

It really isn't hard at all.

Open ledger live -> ledger manager -> Click on 'install' -> accept it on the nano -> Done.



Also, while doing it I got logged out due to inactivity from Ledger Live and then again entering the PIN, password etc.... It also took a long time to sync for the first time and I got errors while doing it which I had to fix (updating the old firmware 3 hours and 30 minutes for adding bitcoin wallet).

Well, you should keep your firmware updated all the time. That is not related to uninstalling/installing apps at all.

And you don't get logged out after a minute of inactivity.



As I did not uninstall any apps/update any apps, I have no clue but it's certainly not so easy as installing apps on my mobile and laptop.

No, it is way easier.
3 Clicks and 30 seconds.

I really don't see any issue at all.
legendary
Activity: 2632
Merit: 1094
To remove / install new app user need less then 30 seconds, and some users have up to 10 apps in same time because it is not only about limited storage, but also about app size and app combination on device.

I see you do not understand how to use Ledger Nano S when it comes to installing / removing apps. This is something users do via Ledger Live, and Ledger Live is software you can install on your laptop, so it is actually one click for install app and one one click for to uninstall.

You can't do it with just Ledger Live and you need the device too. I have installed BTC and ETH apps via Ledger Live and it was not so easy as it was the first time and checking the computer and the device was a pain but now I am used to it. Also, while doing it I got logged out due to inactivity from Ledger Live and then again entering the PIN, password etc.... It also took a long time to sync for the first time and I got errors while doing it which I had to fix (updating the old firmware 3 hours and 30 minutes for adding bitcoin wallet).

As I did not uninstall any apps/update any apps, I have no clue but it's certainly not so easy as installing apps on my mobile and laptop.

legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
^There are many active traders who use Ledger and when they store just 5 apps, they get the 'insufficient space' message which is horrible. Many people trade in ETH, BTC, BCH, EOS and other coins and Ledger has to come up with an option to save more apps. It's inconvenient to keep installing and reinstalling apps when you need to use them as it's such a small device and not a laptop which can be done with one-click. It also has no option to increase the space by attaching an external device.

To remove / install new app user need less then 30 seconds, and some users have up to 10 apps in same time because it is not only about limited storage, but also about app size and app combination on device.

I see you do not understand how to use Ledger Nano S when it comes to installing / removing apps. This is something users do via Ledger Live, and Ledger Live is software you can install on your laptop, so it is actually one click for install app and one one click for to uninstall.
legendary
Activity: 2212
Merit: 5622
Non-custodial BTC Wallet
I cannot understand all this drama and crying about storage space in ledger nano s.

You do not need the apps installed to hold your coins. You don't need the app installed to receive coins. You just need the app installed if you want to send coins.

Wasn't their original app made for Chromebook?


No. The original app was a Google chrome extension, not an app made for chrome book.
They never made anything specific for chrome book users afaik

It wasn't so good ledger live was a great improvement
member
Activity: 210
Merit: 13
I cannot understand all this drama and crying about storage space in ledger nano s.

You do not need the apps installed to hold your coins. You don't need the app installed to receive coins. You just need the app installed if you want to send coins.

Wasn't their original app made for Chromebook?  Then they did a little switcheroo by releasing Ledger Live while also deciding to cut out Chromebook users.  That would not be great for Chromebook users using Nano S.  It is doubtful their company would do anything about that other saying to "just buy our newer Nano X!" or "just go buy another computer to use with your Nano S".

Case in point.
legendary
Activity: 2632
Merit: 1094
^There are many active traders who use Ledger and when they store just 5 apps, they get the 'insufficient space' message which is horrible. Many people trade in ETH, BTC, BCH, EOS and other coins and Ledger has to come up with an option to save more apps. It's inconvenient to keep installing and reinstalling apps when you need to use them as it's such a small device and not a laptop which can be done with one-click. It also has no option to increase the space by attaching an external device.
legendary
Activity: 2212
Merit: 5622
Non-custodial BTC Wallet
I cannot understand all this drama and crying about storage space in ledger nano s.

You do not need the apps installed to hold your coins. You don't need the app installed to receive coins. You just need the app installed if you want to send coins.

Do you really send your coins all the time? Can't you uninstall an app and install another when you want to send coins? That's literally takes less than 2 minutes.

And you can keep installed BTC eth (and all its shitokens) and one more protocol coin (eos, Tron and all its shitokens).

 That's not that inconvenient , unless you are a frenetic trader , sending and receiving coins at super human speed. And you must be doing that with 4 different blockchain!

You can track your balance on ledger live as well even without the device plugged in
legendary
Activity: 1876
Merit: 3131
What is a better alternative for a hardware wallet company that is not out the just for a quick buck / to rip us off?

The only company that comes to my mind is Trezor. It's fairly easy to get in touch with the founders. They usually reply to messages in the official Telegram channel. They promised to port Trezor T software to Trezor One and they are working on it. Note that Trezor devices are completely different. They don't support as many altcoins as Ledger devices do. They don't use Secure Element, but both hardware and software are completely open-source. Thanks to that, someone even created a hardware wallet which is basically a Trezor One in a different chassis.
member
Activity: 210
Merit: 13
Let's all just admit that the Ledger company does not have it's act together - They never did and they never will.

What is a better alternative for a hardware wallet company that is not out the just for a quick buck / to rip us off?
legendary
Activity: 1876
Merit: 3131
How is the ledger blue compared to the nano ledger s?

Ledger Blue is terrible. Ledger barely supports it and you can't even buy it from the official website anymore. I have already explained why it is bad in this post.

I mean unless you don't want to delete an app and install it every single time you use it, then get a ledger blue?

As far as I remember, Ledger Blue has slightly more memory, but it supports less coins. If you don't want to bother with reinstalling apps and want to have a functioning Bluetooth then Nano X is a better choice.
full member
Activity: 1736
Merit: 186
I have the nano ledger s and my laptop i use is windows 10.


How is the ledger blue compared to the nano ledger s?


I mean unless you don't want to delete an app and install it every single time you use it, then get a ledger blue?
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
Those requirements don't actually apply to the Ledger Nano X. It is perfectly possible use the Nano X with an outdated operating system, provided you pair it with another client such as Electrum, rather than Ledger Live.

Ledger Nano S is stop working with Ledger Live after firmware update to 1.5.5 on Windows 7 (in my case), but it still working in combination with Electrum, and any other third-party wallet. Nano S is also working with Android 7+ version with OTG cable, Windows 8+, Linux and macOS 10.8+.

I have also some problems with Nano S in past, some of them because of my mistakes, but all in all i'm satisfied with what is most important when it comes to hardware wallets, and that is security of private keys. I bought hardware wallet just because of that, and now I should say it is bad product because I can not have xx apps installed in same time? I could only quote o_e_l_e_o "It's a minor inconvenience at worst.".

New firmware for Nano S should be out soon, maybe Ledger will find way to fix problem with size of some apps - and in few months Nano X will probably be on discount (Black Friday, Christmas New Year holidays) and if price of Bitcoin is go up it will be good deal to get one for less then 0.01 BTC.
legendary
Activity: 2268
Merit: 18509
Ledger Nano S does not even allow some computers to work with it. Their company will probably just say, go buy a new computer, and also buy a new Nano X.
They are pretty clear which operating system you need to be able use Ledger Live: https://support.ledger.com/hc/en-us/articles/360006395553-Download-and-install-Ledger-Live.

Those requirements don't actually apply to the Ledger Nano X. It is perfectly possible use the Nano X with an outdated operating system, provided you pair it with another client such as Electrum, rather than Ledger Live. Given that Windows 7 support ended in 2015, and extended support will end in 6 months, I don't think Ledger are really obligated to support operating systems that the manufacturer no longer supports.

As I've said before, I am also disappointed that Ledger haven't yet addressed the issue regarding space and number of apps on the Nano S, but I would hardly go so far to call the device a failure based on that. It's a minor inconvenience at worst.
legendary
Activity: 2730
Merit: 7065
Farewell, Leo. You will be missed!
Ledger Nano S does not even allow some computers to work with it. Their company will probably just say, go buy a new computer, and also buy a new Nano X.
You need Windows 10 to be compatible with the Ledger app. So if your computer can handle Win 10 you are good to go. The only other requirement I know of is a 64 bit OS but that is also pretty standard nowadays and a lot of other software doesn't work on 32 bit OS anymore, like Adobe products.

What other requirements are there? 
member
Activity: 210
Merit: 13
Ledger Blue has a built-in Bluetooth which was supposed to be used by some apps. Yet, users are not even able to pair the mobile Ledger Live app with it; they have to use a USB cable. As far as I remember, Ledger employees mentioned that it might also allow users to interact with their wallet without having to use a computer. Right now, there is nothing you can do with that large screen.
Ledger Nano S does not even allow some computers to work with it. Their company will probably just say, go buy a new computer, and also buy a new Nano X.


Don't get me wrong, I don't hate Ledger. They released a product which turned out to be a failure, charged a premium price and didn't release many software updates for it
Wobbly stance. I do not like the Ledger company at all and I can not recommend their products to anybody.
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