Why do gambling websites start investigating accounts only after big wins? - page 2.

Lorence.xD

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Quote from: Jackl87 on February 15, 2021, 04:49:05 PM

Gambling website are operating to make a profit just like any other company, so it's not a big surprise that they check someones profile after he had a huge successful bet or when he requests a big payout.
Especially if it's a newly registered user and it's his first bet or something. If they investigate an account for no good reason or trying to refuse to pay out money that was won with a legitimately placed bet than that's definitely not ok and illegal.

It is not surprise because they are greedy websites, they do not want the players to really win. Imagine if they let go of someone who made a fortune in their website, the money that the guy is winning is going to be loss for the website so they do everything to make the win suspicious. I disagree about the age of the account, it doesn't really matter whether it is a new one or an old one because this website are doing whatever it takes to not let go of the money. And if the player is suspected of cheating, then those players will do it the subtle way, like winning smaller amounts overtime instead of winning big in just one spin.

goinmerry

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Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.

Encountered that kind of experience here before shared by others. Others I think are solved and in some cases, the user itself really violated the term, iirc. That's why if there's a case like this, gamblers should not hesitate to post it on the Scam Accusation of the forum for us to see the details.

This is really frustrating as we should not get involved in these investigations once we won big. But as long as I'm playing fair, nothing to worry about. Now to lessen the risks, I will only choose to play at popular sites. I think such problems mostly occur on a not famous site.

Jackl87

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Gambling website are operating to make a profit just like any other company, so it's not a big surprise that they check someones profile after he had a huge successful bet or when he requests a big payout.
Especially if it's a newly registered user and it's his first bet or something. If they investigate an account for no good reason or trying to refuse to pay out money that was won with a legitimately placed bet than that's definitely not ok and illegal.

2double0

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Quote from: fullhdpixel on February 15, 2021, 03:57:19 PM

Quote from: 2double0 on February 15, 2021, 02:19:34 PM

# If a player has cheated against them and they have proof for the same like multi-accounting and arbitraging as seen in most cases.

# If the gambling website does not have enough bankroll to pay for that big win to the customer and their intention is also not to pay anything to him/her, they will just block his/her account. Some websites compromise with the customer and pay their deposits, some offer extra over it out of their wins and some do not give anything and are declared bankrupt.

In case they don't have the money they should ask the player to wait and next time make the max win smaller in such a way that they are able to pay the player in case he wins it.

I do not think that any gambler who wins big will lend time to a gambling website to manage funds and pay him because gamblers are more clever than before and they know their good and bad, while the gambling website may run away or declare themselves bankrupt as I said before, then what will the gambler do and where will he go? I think there must be some insurance for these gambling websites which may help them to pay such big wins to customers at the time of bankruptcy.

chaser15

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Quote from: ScamViruS on February 15, 2021, 01:57:10 PM

But I think online gambling websites should take some extra steps to detect cheaters, not just target players.

I think they do that's why there are investigations.

Mostly, the requirements are KYC. If the gambler is sure that no fraud-related in their winning, they can easily comply with that.

It's common that when someone attempts to withdraw a big amount, expect that you can get their attention. That's why the suggested withdrawal should be in batches and not a single big one.

just_Alice

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Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.

Basically, they do whatever will make them more profit. If you lose money - it's good for the casino, so why should they bother? If you win - they start searching for whatever reasons not to pay you off. Have you ever been to real-life casinos? If you start winning - the security starts to gather around and murmur something while looking at you, really.
Sometimes they'll bring you free alcohol to get you drunk so that you'll finally leave, or better (for them) - lose all your wins back to the casino.

So it's nothing personal and not even a scam, just business. If the casino has certain rules and you violate them - they have all the rights to ban you. The solution is simple here - don't violate the rules and you'll get your wins.

blockman

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If the gambler is losing, there's no need to investigate because it's favorable to them. And when someone wins huge amounts, it's necessary to take time and investigate and this also happens even in the physical casinos. To see if there's something wrong on their end or if the player has done some suspicious activities just to get the win. If they happen to detect some connection to accounts and it's against to their tos, the player has violated their rules and conditions if they prove it right.

fullhdpixel

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Quote from: XCANA on February 15, 2021, 02:41:02 PM

Sincerely, most of these investigated gambling accounts are those the gambling platforms find getting through the possibility of utilizing the bug found. Those who found bug early within any gambling platforms do take advantage of this opportunity to cheat the gambling platform, so, whenever there is any big win, the platform tend to investigate the win before approve withdrawal for the winner, but in the same note different from those who loss due to their unfairness.

Anyone exploiting bug should be punished no doubt but problem starts when the site asks you baseless questions when you are not cheating. I remember there used to be a site named as luckybet or something and what they did was quite strange as a player they thought was taking advantage of their system and to counter that they cheated him. Now I understand you should stop and ban any player cheating the system in any ways but what kind of brain is it to cheat him back? That's utter nonsense!

Quote from: 2double0 on February 15, 2021, 02:19:34 PM

# If a player has cheated against them and they have proof for the same like multi-accounting and arbitraging as seen in most cases.

# If the gambling website does not have enough bankroll to pay for that big win to the customer and their intention is also not to pay anything to him/her, they will just block his/her account. Some websites compromise with the customer and pay their deposits, some offer extra over it out of their wins and some do not give anything and are declared bankrupt.

In case they don't have the money they should ask the player to wait and next time make the max win smaller in such a way that they are able to pay the player in case he wins it.

2double0

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Quote from: dunfida on February 15, 2021, 02:59:23 PM

Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

-snip-

The answer to this question is to "Stick to those legit gambling sites"

The problem is not sticking to legit gambling websites, but which 'legit gambling sites' do they think are legit and which sites are really legit. Gamblers who play on a website, if freezes or locks their account due to suspicious activity some day, turns out to be a scam for them? With such mentality, almost all gambling sites are scam because websites that stick to their rules can ask you to do KYC even if you only have $22 in your account there but such websites have a reputation and are legit to me. Yes, I talked about the issue of that newbie who started screaming 'Stake Scam' after getting locked out of his account due to suspicious activities.

DoublerHunter

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Quote from: dunfida on February 15, 2021, 02:59:23 PM

Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

-snip-

~snip~
The answer to this question is to "Stick to those legit gambling sites"

^ That is a perfect answer for this. Stick to the legit gambling site or those gambling sites that operate with a license. There could be another reason for investigating users win a big amount, probably for a good purpose and I think, that is not a big deal because all gambling sites were probably doing this but a fair investigation. For the reason that almost the same scenario when a casino has a technical system failure and the user will probably take advantage of it, and being a business owner you can verify your user activity. Nevertheless, when it comes to a big loss, it is us as a user who also has a right to verify our bets.

dunfida

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Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

-snip-

The answer to this question is to "Stick to those legit gambling sites" and you would definitely avoid this kind of problem but only into those normal circumstances but
those legit sites can anytime ask you out if they do see red flags towards your gambling activity so you do always anticipate that thing as a player but if you do make up
some lucky hits purely or in a fair way then theres nothing you should be worried about.Lots of legit gambling sites will pay you off without any issues
or talks or something like that, only shady or new ones will definitely be having this kind of behavior.

XCANA

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Sincerely, most of these investigated gambling accounts are those the gambling platforms find getting through the possibility of utilizing the bug found. Those who found bug early within any gambling platforms do take advantage of this opportunity to cheat the gambling platform, so, whenever there is any big win, the platform tend to investigate the win before approve withdrawal for the winner, but in the same note different from those who loss due to their unfairness.

2double0

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There can only be two reasons:

# If a player has cheated against them and they have proof for the same like multi-accounting and arbitraging as seen in most cases.

# If the gambling website does not have enough bankroll to pay for that big win to the customer and their intention is also not to pay anything to him/her, they will just block his/her account. Some websites compromise with the customer and pay their deposits, some offer extra over it out of their wins and some do not give anything and are declared bankrupt.

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Quote from: ScamViruS on February 15, 2021, 01:57:10 PM

~snip~
But I think online gambling websites should take some extra steps to detect cheaters, not just target players.

Exactly, but unfortunately, this is not their practice.

I guess because they know that players are impossible to win big, most likely the casino owner knows that the gamblers are most commonly always a loser. SO, if there's who will win big, it's suspicious to them that I guess they think that there will be a loophole (or a bug) that they were able to win. Investigating is the right way and fair for both parties, that is their right and usually stated on T&C, if you are a gambler and you know that you are doing right, there's nothing that you will afraid of.

ScamViruS

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Quote from: agustina2 on February 15, 2021, 01:29:48 PM

Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. B

Everyone is losing so you are saying they need to investigate all of their players? That's the most ridiculous idea I've ever heard. Cheesy

Big winners can be handled manually so they have time on investigating those. And it's no secret that there are big winnings came from either illegal methods, crack, exploit. A gambler should easily pass the required information if there's no cheating.

And mind giving us an example here? What sites are you referring to?

You got it wrong. I want to say that gamblers are constantly losing money and there is no problem in their account. It is doubtful if only the big bet wins. You will not face any problem until you win the big bet. Grin

We have given full rights to the gambling website and then made a deposit. So we have to respect their decision.

But I think online gambling websites should take some extra steps to detect cheaters, not just target players.

acquafredda

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The fact that checks on players start only when they start winning (on some platforms, not all) it is very fishy to say the least.
Strategy is clear: they allow user to sign up and play and if they end up losing, no problem. They can deposit and play anytime.
From the moment they start winning and asking for withdrawals things change.
Let's not forget that some exchanges do the same even if you passed KYC at some point. They will come up with some AML/CTF rules that they need to implement to be safe on their side.

Saint-loup

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Quote from: Pmalek on February 15, 2021, 12:14:56 PM

Quote from: Saint-loup on February 15, 2021, 11:30:03 AM

If gains have been won without cheating they should be paid. If the user doesn't respect the ToS he can be banned, but he should be paid if he didn't cheat.

One of the reasons the casinos put the withdrawals on hold is to check if the gambler cheated or tried to abuse a bug or problem with the code to win. They also want to make sure the user isn't using multiple accounts or if he resides in countries that are restricted according to the casino's TOS.

I made this topic a while ago > Which casinos have IP blocks in place for restricted countries
The problem is that if crypto casinos required identity verification the moment players signed up, many gamblers wouldn't play at all. The casinos know this. It still doesn't look good that a player is investigated only when he wants to withdraw money, and then he is told that he breached the TOS by accessing his account from a restricted jurisdiction. I think these things need to be checked at the start of someone's account registration and if you aren't permitted to be there, you should be shown the exit door immediately.

Yes I agree with you. For me acting like that is scammy because when gamblers from restricted areas are caught they don't refund their losses. So at the end there is no problem for accepting their money but there are problems for paying them... it's a losing game.

agustina2

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Quote from: ScamViruS on February 15, 2021, 10:10:39 AM

The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. B

Everyone is losing so you are saying they need to investigate all of their players? That's the most ridiculous idea I've ever heard. Cheesy

Big winners can be handled manually so they have time on investigating those. And it's no secret that there are big winnings came from either illegal methods, crack, exploit. A gambler should easily pass the required information if there's no cheating.

And mind giving us an example here? What sites are you referring to?

cabron

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Because everyone is innocent until proven guilty. If you lose money, there is no reason for you to be investigated because you are considered innocent. Grin

They will start checking when they see you win big and how you did it. You only start to become not innocent when your account did win big so they'd start investigating what sort of ballistics you did.

ScamViruS

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I mentioned at the beginning of my post that many online gambling websites do this kind of thing. I did not mention all the websites through this post.

Gambling websites can, of course, investigate every account, after big wins. But when it goes to the extra stage, it feels bad to everyone. Only because that player wins a large amount does he suddenly become a bot account, suddenly asking for different documents! All of these things are frustrating for a gambler. So finding the best gambling website and play on that platform is the most important thing for gamblers.

Quote from: shield132 on February 15, 2021, 12:28:39 PM

Because their aim isn't to stop money laundering. In reality, they use money laundering to benefit themselves (this doesn't apply to all casino). Have you seen any casino that asks for KYC when you deposit money or when you lose money? Do they ask you to KYC in order to admit your lose or otherwise they'll refund the funds? Cheesy

No, they ask KYC because they know that many people aren't willing to submit their KYC documents and sometimes they prefer to leave funds instead of sending these documents. Casinos know that very well and they are becoming "anti-money launderings" once you try to withdraw. Again, it doesn't apply to every casino.

When you win, they suddenly care on money laundering, otherwise who cares if you lose (lost funds are always clean funds for them from their logic and don't require further investigation).

This is beyond the imagination of most gamblers. They want more deposits on their website so they do not block any user while making a deposit. But that shows the real look when that user goes to withdraw. However, some casinos are involved in this type of work, not all casinos do this type of work.

Topic: Why do gambling websites start investigating accounts only after big wins? - page 2. (Read 364 times)