Topic: Why do gambling websites start investigating accounts only after big wins? - page 3. (Read 315 times)
February 15, 2021, 01:40:16 PM
Due to number of players it will be hard for them to monitor each and everyone, so only when there is a big amount need to withdraw or winning happens that the only time they will put action which is hassle to the players side. That's why as much as possible it's better to diversify where to play or if for winnings it is fine to provide KYC for both parties peace of mind provided that the casino really have a good reputation to keep.
February 15, 2021, 01:34:39 PM
We know once we are in the online world there is a lot of possible happen so they are investigating those accounts to know if they are reasons behind that why they big wins but if they are not giving after winnings it is not good if the account is innocent or the winnings is natural they really need to give the money because if they hold the winnings without any evidence that is not right.
February 15, 2021, 01:28:39 PM
Because their aim isn't to stop money laundering. In reality, they use money laundering to benefit themselves (this doesn't apply to all casino). Have you seen any casino that asks for KYC when you deposit money or when you lose money? Do they ask you to KYC in order to admit your lose or otherwise they'll refund the funds? 
No, they ask KYC because they know that many people aren't willing to submit their KYC documents and sometimes they prefer to leave funds instead of sending these documents. Casinos know that very well and they are becoming "anti-money launderings" once you try to withdraw. Again, it doesn't apply to every casino.
When you win, they suddenly care on money laundering, otherwise who cares if you lose (lost funds are always clean funds for them from their logic and don't require further investigation).
No, they ask KYC because they know that many people aren't willing to submit their KYC documents and sometimes they prefer to leave funds instead of sending these documents. Casinos know that very well and they are becoming "anti-money launderings" once you try to withdraw. Again, it doesn't apply to every casino.When you win, they suddenly care on money laundering, otherwise who cares if you lose (lost funds are always clean funds for them from their logic and don't require further investigation).
February 15, 2021, 01:14:56 PM
If gains have been won without cheating they should be paid. If the user doesn't respect the ToS he can be banned, but he should be paid if he didn't cheat.
One of the reasons the casinos put the withdrawals on hold is to check if the gambler cheated or tried to abuse a bug or problem with the code to win. They also want to make sure the user isn't using multiple accounts or if he resides in countries that are restricted according to the casino's TOS.I made this topic a while ago > Which casinos have IP blocks in place for restricted countries
The problem is that if crypto casinos required identity verification the moment players signed up, many gamblers wouldn't play at all. The casinos know this. It still doesn't look good that a player is investigated only when he wants to withdraw money, and then he is told that he breached the TOS by accessing his account from a restricted jurisdiction. I think these things need to be checked at the start of someone's account registration and if you aren't permitted to be there, you should be shown the exit door immediately.
February 15, 2021, 01:04:37 PM
The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found.
We all know that these excuses pops up only if you win huge amounts and we have seen multiple complaints regarding that and in my opinion if a user never took advantage of the giveaways and faucets then they should not hang around with the excuse of multiple accounts. There are several sites that checks all their past history just to avoid giving out the money to the winner and you should avoid those sites and i never faced any issues because i never won big in any of these gambling sites. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
A simple google search will help anyone to understand where to post these complaints and it is not a big problem and it is not about experience, it is just common sense. 
February 15, 2021, 01:00:09 PM
You are correct, why the player was not investigated while losing money!!!I think this step taken by the owners of gambling sites is not fair.I haven't really encountered this problem!!We must always choose reliable sites and play fairly without running into these problems.
I think this phenomenon needs a thread that includes sites that might reject our fair win!!To avoid risks.
I think this phenomenon needs a thread that includes sites that might reject our fair win!!To avoid risks.
February 15, 2021, 12:48:31 PM
And the most used reason to block the account is the connected account.
Your common reason as to why accounts gets blocked there isn't very clear, would you mind elaborating on it a little or at least making it clear because, i don't really get.
On the topic of discussion, there is no hidden secrete as to why it becomes a thing of concern for gambling sites or platforms to investigate for errors or fowl play within there system when a big win is resulted. They aren't happy to pay! After all, isn't the goal of every business for profit purposes and looking into situations that doesn't profit you is no uncommon culture. So, loosing is profit and it raises no concern to the gaming site or platform because, then, business is good.
The question is, of what impact are you giving to your customers if;
Wins aren't recorded on your platform or gambling site?
What message do you send as a casino or gambling site that looks out for a means not to pay winnings?
It sends the wrong signal to the customers and the result would be a reduced and in the worst case a fold of the site/platform.
Investigating wins isn't abnormal but, using the slightest found reason to discredit a win as a way of denying payment isn't a very good means to stay in business and profit. The long run is what matters more and you cannot always get away with evil.
On the topic of discussion, there is no hidden secrete as to why it becomes a thing of concern for gambling sites or platforms to investigate for errors or fowl play within there system when a big win is resulted. They aren't happy to pay! After all, isn't the goal of every business for profit purposes and looking into situations that doesn't profit you is no uncommon culture. So, loosing is profit and it raises no concern to the gaming site or platform because, then, business is good.
The question is, of what impact are you giving to your customers if;
Wins aren't recorded on your platform or gambling site?
What message do you send as a casino or gambling site that looks out for a means not to pay winnings?
It sends the wrong signal to the customers and the result would be a reduced and in the worst case a fold of the site/platform.
Investigating wins isn't abnormal but, using the slightest found reason to discredit a win as a way of denying payment isn't a very good means to stay in business and profit. The long run is what matters more and you cannot always get away with evil.
February 15, 2021, 12:39:53 PM
Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.
The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
One of the main reason why they are doing this is because they are checking if the account is a bot or a real player, meaning if the account is not using any machine or applications that might help them win or they are checking if the player is playing with their rules and regulations and etc. That's would be the main reason why they are investigating them after winning and also they are investigating because they need to know if the player is the real one who will withdraw the winnings and not other players. The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
February 15, 2021, 12:30:03 PM
Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.
The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
These gambling sites must be outed. Because it's an unfair and unethical practice. If gains have been won without cheating they should be paid. If the user doesn't respect the ToS he can be banned, but he should be paid if he didn't cheat. The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
Some platforms are obviously more honest than others and I've never heard of this kind of issues on Freebitcoin.
February 15, 2021, 12:23:51 PM
as mentioned, in gambling, it can be said that 90% of a player will lose. If he wins big, then he's will marked as suspicious. Why, in the digital world, manipulation often occurs. In order to ensure this is not experienced by the provider, an investigation must be carried out. Try if there is no investigation, all players who cheating with code injector will get huge profits. If this is the case, then the dev team has the potential to deal with the law in the future.
February 15, 2021, 12:03:08 PM
It's because losing gamblers are less of an issue to the casino and that's where they get their profits. If you try to compare an investigation between the two, the gambler that's losing feels like a waste of time and effort. There's less incentive to start an investigation on every losing account unless they have a system that lets them notify a link between certain accounts. On the other hand accounts that have big wins are easier for them because it's not that common and I guess not all wins are genuine. I remember that one gambler who won big on bitcasino (there was a thread about it) but I think his win wasn't legit.
February 15, 2021, 11:31:32 AM
I guess in their point of view there is nothing suspicious when someone is losing money and it doesn't affect their gambling site negatively unlike when someone keeps winning or just hit the jackpot.
and to be honest these kinds of scam accusations could have been prevented if gambling sites actually provide evidence on how they have deemed the accounts connected so the gambler can understand why he was banned or blocked. but then again it is the gambling site's decision whether to share it or not.
and to be honest these kinds of scam accusations could have been prevented if gambling sites actually provide evidence on how they have deemed the accounts connected so the gambler can understand why he was banned or blocked. but then again it is the gambling site's decision whether to share it or not.
February 15, 2021, 11:10:39 AM
Many online gambling websites create conflicts with their customers when that player wins a big bet. The owner of the gambling website then starts investigating the player's account to see if there is any evidence so that the player's account can be blocked without payment! And they block many accounts without paying the winning money to the players. And the most used reason to block the account is the connected account. For a player this creates frustrating situations.
The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
The biggest question here is, if the gambling website starts investigating that player's account after a big win, then why doesn't the gambling website start the investigation when that player starts losing money? I think a solution to the problem should be found. Because those who are experienced can get their money back by posting on Bitcointalk and various places but there are many inexperienced people who can't tell their problem in the right place so they don't get their money back anymore. So this seems to me to be a big problem for gamblers.
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