Can you substantiate your claim of paying out 45 btc in one day? How about verifying your bank roll here by signing with your wallet? You just made a lame excuse for paying out 1 mbtc lol, I doubt that you have a decent bankroll for running a gambling platform.
Note: you can prove me wrong by just verifying your bank roll here.
Thank you for being curious and giving us a chance to explain. And let me also give you an extended answer, so you have a good idea of what’s the driving factors behind the business. The team behind Winz.io operated in the market with various brands since early 2000s in all possible gambling niches, including casino, betting, bingo, poker and so on. We understand the industry well and right from the beginning we knew what is important. That doesn’t mean we did or do anything right, but I think our balance between right and wrong is on the positive side.
I actually understand very well you sentiment about being able to pay out and it is unfortunate phenomenon in the industry that there are so many casinos that exist for couple of months, promise a fortune, but in the end should a player win an equivalent of several $K in whatever currency, these casino make it close to impossible to withdraw.
We knew from the very beginning that this type of business requires:
- Fair approach, that’s why we publish RTP’s and maintain healthy RTP numbers. For example, Book of Dead RTP in our case is 96.21%, while in many other cases – 94% and I have seen as low as 89%
- Fast cash outs. We are a well-financed casino for that purpose. We are not hit and run guys and we are very capable of paying large wins quickly. And we could not do that immediately, took some time to negotiate processing fees, so that this approach could make commercial sense. We technically can’t do auto-cashouts, but that may happen in no too distant future.
- Fair bonusing. We started off with this regular approach, e.g. high bonus value and 30x wagering, but we quite quickly decided to change that to no wagering spins. No wagering free spins give more fair value than all these “up to 5 BTC” packages with 0.0001 BTC max bet that is close to impossible wager. No, we offer no strings attached. But if see abuse, we cut it off, cause 2% of abusing players damage 98% of guys who want to have fun. If we see that abuse will grow, then we will change again. Maybe to cashbacks, time will show.
- Decent bet limits. For example we take up to 0.4 BTC per bet in Blackjack VIP tables.
Now speaking of you question, the winning was a result of a rather long and very lucky streak in blackjack that day in Blackjack Prive tables by Evolution Gaming. We take up to 0.4 BTC per bet on those tables. The player was playing 4 tables simultaneously at max limits and also made side bets in majority of the rounds. The player made close to five digit in BTC in bets that month and that’s amazing by itself.
Another question, about the wallet. Casino operations are not that simple. We accept money in 15 currencies and even though most of action happens in maybe 5-6 currencies, we rely on a 3rd party service that does treasury management by keeping and constantly adjusting reserves of various sizes in all accounts, so we can pay quickly. Casino operations is a bit more than one big wallet to accept money and then to pay for everything. And even if we had that one big account, we wouldn’t publicly share any info on a mere request in the forum.
You are always welcome to make a simple test tough. Make a deposit, let’s say at least 1 BTC or maybe even 5 BTC, test games with the highest limits and try 4 tables simultaneously with the max 0.4B TC limits. If you win, great for you! If you lose, we will cover 50% of your loss. Then try to cash out and see yourself. We don’t make these deals usually, should you post results here, we are glad to make an exception.
