Note: you can prove me wrong by just verifying your bank roll here.
Thank you for being curious and giving us a chance to explain. And let me also give you an extended answer, so you have a good idea of what’s the driving factors behind the business. The team behind Winz.io operated in the market with various brands since early 2000s in all possible gambling niches, including casino, betting, bingo, poker and so on. We understand the industry well and right from the beginning we knew what is important. That doesn’t mean we did or do anything right, but I think our balance between right and wrong is on the positive side.
I actually understand very well you sentiment about being able to pay out and it is unfortunate phenomenon in the industry that there are so many casinos that exist for couple of months, promise a fortune, but in the end should a player win an equivalent of several $K in whatever currency, these casino make it close to impossible to withdraw.
We knew from the very beginning that this type of business requires:
- Fair approach, that’s why we publish RTP’s and maintain healthy RTP numbers. For example, Book of Dead RTP in our case is 96.21%, while in many other cases – 94% and I have seen as low as 89%
- Fast cash outs. We are a well-financed casino for that purpose. We are not hit and run guys and we are very capable of paying large wins quickly. And we could not do that immediately, took some time to negotiate processing fees, so that this approach could make commercial sense. We technically can’t do auto-cashouts, but that may happen in no too distant future.
- Fair bonusing. We started off with this regular approach, e.g. high bonus value and 30x wagering, but we quite quickly decided to change that to no wagering spins. No wagering free spins give more fair value than all these “up to 5 BTC” packages with 0.0001 BTC max bet that is close to impossible wager. No, we offer no strings attached. But if see abuse, we cut it off, cause 2% of abusing players damage 98% of guys who want to have fun. If we see that abuse will grow, then we will change again. Maybe to cashbacks, time will show.
- Decent bet limits. For example we take up to 0.4 BTC per bet in Blackjack VIP tables.
Now speaking of you question, the winning was a result of a rather long and very lucky streak in blackjack that day in Blackjack Prive tables by Evolution Gaming. We take up to 0.4 BTC per bet on those tables. The player was playing 4 tables simultaneously at max limits and also made side bets in majority of the rounds. The player made close to five digit in BTC in bets that month and that’s amazing by itself.
Another question, about the wallet. Casino operations are not that simple. We accept money in 15 currencies and even though most of action happens in maybe 5-6 currencies, we rely on a 3rd party service that does treasury management by keeping and constantly adjusting reserves of various sizes in all accounts, so we can pay quickly. Casino operations is a bit more than one big wallet to accept money and then to pay for everything. And even if we had that one big account, we wouldn’t publicly share any info on a mere request in the forum.
You are always welcome to make a simple test tough. Make a deposit, let’s say at least 1 BTC or maybe even 5 BTC, test games with the highest limits and try 4 tables simultaneously with the max 0.4B TC limits. If you win, great for you! If you lose, we will cover 50% of your loss. Then try to cash out and see yourself. We don’t make these deals usually, should you post results here, we are glad to make an exception.
I accept your offer, there are some minor terms that we need to discuss in order to make it happen but first of all, let's select some reputable escrow service providers here in the forum for 5BTC. Are you willing to go escrow route?
Second I will only play provably fair games on your plateform, if you can prove provable fairness of your blackjack game I will play. So the deal goes like this you deposit 5 BTC first to escrow (we both will decide which one), then I will deposit 5 BTC to same escrow. After escrow confirms second deposit you will credit 5 BTC to my account on your plateform which I will give you later on. Then I will play with the condition of getting 50 percent loss cover condition with no wagering requirements.
Hope you had a wonderful weekend! I think this is a good idea, but we should keep it even more simple. Since you had doubts of facts that happened in the ordinary course of business, I believe that the aim is testing that the ordinary course of business actually works in the way it is intended to.
So here’s the full list of conditions I propose:
Escrow is a good idea, but let’s keep it even simpler:
- We put 5 BTC into escrow
- You deposit 5 BTC directly to our website
There are two possible outcomes where a very skeptical person could argue things could go wrong (feel free to suggest more):
- We fail to pay whenever you decide to cash out
- You lose and we do not pay 50% cashback
- Escrow should cover these two scenarios
- Funds should be deposited by you to a player’s account from your wallet, which should be supplied to the escrow person ahead of the transaction
- Whatever is withdrawn from the player’s account should go back to the same wallet
- You should register and privately let us and escrow know the details of your player’s account
- You should livestream the session, link posted in advance. Livestream should include everything from registration to the logical conclusion of the experiment. The beginning of the session should start at a pre-agreed time. The purpose of the livestream is verification of events.
- We do have provably fair games, but limits in these games are rather low and not worth of 5 BTC experiment. The facts that you put in question are related to live blackjack by Evolution gaming. These games are a live broadcast from a studio and we offer up to 0.5 BTC per bet in Evolution’s Blackjack Prive. This is a private table, so you will be one on one with the dealer. Evolution itself is a stock-listed company, $27B market cap and employs 11K people. They take roughly $50B in bets monthly in various crypto and fiat currencies, holding about 70% of the global market share in live games, including crypto. Not provably fair, but good enough for a test.
I am agreeing to every condition you put forward. The only thing that is concerning me is provable fairness of black jack games, I am not comfortable with black jack either (specially live dealer scenarios, lots of ways to cheat), I will play black jack if there is provable fairness without any human involvement. You can put forward a list of provable fair games in reply to this and I am ok with 0.1 BTC limit on those games. Please suggest some good escrow within this forum from your side also.