There is no error in our software. In 8 years I have had not had a single complaint that problem has ever existed or been reported.
You have now.
But I promise, our casino can produce a log of any user account activity. It is not possible to subtract a users account without human intervention (i.e. Administrative Controls).
Chip balance are based on Deposits, Withdrawals, + and - game plays. Chip balance are not "cookies" stored in browsers and cannot be removed by closing of the browser or "clearing" of the browser cookie.
Chip balances cannot be tampered with period.
That's fine. I would hope balances are stored server side, or you're asking for trouble.
I just can't account for those 2 chips that went missing, but it really doesn't matter.
The other 98 have gone missing now too, due to yet another run of bad luck. I can't believe how badly I do at your casino. I think that's 6 times now I've cashed in with the 0.1 BTC you sent me, and 6 times I've gone bust relatively quickly. Even when I play the bet which is slightly in the player's favour, the roulette wheel just seems to be against me.
thank you in advance!
