becourse ey covered fees over years in there starting from users.
many years i had no fees for any btc transaktion outgoing and ingoing from xapo, they allways payed all fees from there users
now ey take the fees back
kind regards
Earlier they were paying the fee because they wanted to attract more and more people to use their wallets. Since now fees are high then they started to charge the fee and that should be fine. But I too find that their minimum fee itself is quite compared to other wallet services.
I was using them even though higher fee because of their debit card but from next month they even stop that facility in my country so I will not use this wallet anymore.