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Topic: Xapo wallet sucks. Stole $10 worth of Bitcoin until I provide all types of ID's - page 2. (Read 1110 times)

legendary
Activity: 1596
Merit: 1005
★Nitrogensports.eu★
Xapo, Coinbase or other centralized service/wallet/exchange is bound to respect official AML/KYC law. Which is borderline idiotic at times.
They might have other local rules like ban or freeze your account because they find out you are using their wallet to send money to gambling services.
Bitcoin was invented exactly to battle this kind of situation where you account can be suspended by 3rd party service.
The only online wallet I know which never banned/froze/suspended an account is blockchain.info
hero member
Activity: 700
Merit: 500
CryptoTalk.Org - Get Paid for every Post!
Both xapo and coinbase have very strict, better to say bullshit KYC policy. They ask you lots of details to just store your bitcoin with them. I don't know why they even need our documents if we are not touching any fiat there.

For me electrum and jaxx works perfectly as bitcoin wallet.
legendary
Activity: 3500
Merit: 1162
www.Crypto.Games: Multiple coins, multiple games
they won't allow me to log into my account until I provide my social security #, ID scans, bills and all types of shit.
Yes, you need to clear verification process according to how much you have transacted with them. You can read more on their different verification requirements here : https://support.xapo.com/what-information-do-i-need-to-provide-to-have-a-xapo-account/view=faq

Once we reached next level of transaction history (I faced this when I have completed $3k worth of bitocin transactions with them), they will not allow us to log on. I had to wait 2 to 4 days, after that I got email from them, mentioning my access was enabled.
legendary
Activity: 2394
Merit: 1412
Leading Crypto Sports Betting & Casino Platform
You agree to certain terms to which you have to conform with when using a service. What is the issue of providing ID to xapo? It is not that big of a hustle anyway.

Let alone, 10$ is not that much.
full member
Activity: 448
Merit: 109
Xapo seems the most popular credit card, with an option to send bitcoins for free to others. But yes they ask for IDs thats my

1st reason why I am not using them
2nd is that they are online wallet which means that evventually they might get hacked in the future (I don't say that they will but still)
3rd while having your name they can easily conect to your bitcoin holdings

And don't just put affiliate links to earn, I mean always try to advertise the company that you love and where you love their services.

hero member
Activity: 2842
Merit: 625
What? I did used them for sometime with an almost $100 worth of bitcoin there but I haven't experienced this type of disturbance from them.

What's the reason about it? This is unusual and this makes me want to avoid them because I don't want some inconvenience.

It's unfair for the part of their users with that KYC.
hero member
Activity: 700
Merit: 500
Massive price drop coming...
I think xapo is not safe for now to use for a long time i have a bad experience of using their wallet and until now they are still not resolve the issue..
i am always use their wallet before when i was a collector of bitcoin from many xapo faucet.. but when i was trying to login they are asking for 2fa sending to my mobile number since the there is a time limit to type the code receiving my 2fa code from mobile is delay never login again because of delay sending the code to me.

So i think much better to use other wallet don't use online wallet for now like xapo try electrum or multibit hd wallet.
legendary
Activity: 1168
Merit: 1049
they won't allow me to log into my account until I provide my social security #, ID scans, bills and all types of shit.

Did they at least give you a reason for locking you out?
hero member
Activity: 1792
Merit: 534
Leading Crypto Sports Betting & Casino Platform
I am using xapo wallets for a very long time and i never had an issue regarding the verification of IDs as they never asked me till now. I am not sure why you are forced to do so.Did they change the terms of use conditions to enforce the verification and if so i am not aware of it,like to see if anyone facing these issues other than you.
They're notorious for their terrible support.  It's probably not even worth your time to bother going through the complicated process of letting them verify your ID, you could work for ten times less time and earn that much.
hero member
Activity: 1330
Merit: 569
I strongly recommend avoiding Xapo website.

I used the site for $10 of affiliate income from Moonbitcoin and they won't allow me to log into my account until I provide my social security #, ID scans, bills and all types of shit.

Think twice before dealing with this shit site or any affiliates that only pay out via them.

KYC for under a $20 bill... no thanks.
I have equally used Xapo and I have not had any issues with them and I am not sure they would want to rubbish their reputation because of that meagre amount of dollars in btc. The reason I could give for them I would say is largely due to the source of the bitcoin you are getting which is from referrals maybe for them to be sure that its not being abused and because its a promotional package, they would want to still expand that population base through getting more information from beneficiaries like you.
sr. member
Activity: 252
Merit: 250
I am using xapo wallets for a very long time and i never had an issue regarding the verification of IDs as they never asked me till now. I am not sure why you are forced to do so.Did they change the terms of use conditions to enforce the verification and if so i am not aware of it,like to see if anyone facing these issues other than you.
legendary
Activity: 3878
Merit: 1238
Owner at AltQuick.com & FreeBitcoins.com
I strongly recommend avoiding Xapo website.

I used the site for $10 of affiliate income from Moonbitcoin and they won't allow me to log into my account until I provide my social security #, ID scans, bills and all types of shit.

Think twice before dealing with this shit site or any affiliates that only pay out via them.

KYC for under a $20 bill... no thanks.

I provided my information right before this OP and my account is still locked.  I will update this when I get access to my funds. (5-10-17)

Edit:  Account is now unlocked 5/15/2017.  I provided SS#, pictures, bills and all types of stuff.
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