Topic: YOBIT DEPOSIT MISSING -- POSSIBLE THEFT BY YOBIT (Read 2384 times)

I am trying to transfer greencoin (GRE) to yobit but it says that


Deposit for such currency is temporary off

Anyone knows when the wallet will be open?

On his other thread, he said that the problem is resolved after sending a PM to => https://bitcointalksearch.org/user/yobit-406594

PM him and try your luck too.

You're not the only one having problems with YoBit. I'm also waiting for an answer from support for over a week now.

My (and other) NLG wallet is in maintenance for over a week. And yep, I'm also banned from chat. I guess I was a bit unpolite but that's because they just won't listen to complaints.

Ya I sent him a pm on the 1st

If you send him a private message, it should also generate an email to him with the message, on the email he signed up at bitcointalk with, so he will get your message without having to log in.

I have tried to get support from Yobit since the 21 of April, no response either

Is he the owner of yobit? If so, he's offline since April 30.

If that so, it's not a good news for yobit users.  

When you have an exchanger, you should be around everyday. If you're that busy, you should either hire people to answer to support tickets.

Just an update to this thread. My LTC coins have now also been transfered by yobit to another wallet. I hope this is just this normal sweep i have been told about. Still no response to support tickets, PM to yobit here, PM to blacksmith & warden on yobit.net . Everything is still unviewed and New.

If anyone knows an admin @ yobit.net please contact them for me. I have now watched yobit not only transfer my DOGE to another wallet but now my LTC. (can be seen via blockexplorer. Yobit shows no deposit or withdrawl information for my coins. Yet block explorer clearly shows they were deposited & now moved. Screenshots have been provided to show yobit balance/withdraw/deposit info from yobit.net)

You can try private messaging the Yobit rep on bitcointalk:

https://bitcointalksearch.org/user/yobit-406594

For the doge that could be something, I would highly suggest running a virus scan on your computer, changing your passwords (email, and yobit) and making sure to submit a ticket for possibly being hacked or an account being compromised. The screen shots you showed seem to be someone actually transferring the funds, but again going to a chat box isn't support and if it was stolen, there isn't much you can really do until a site admin can look at the IP logs and notifying them in a chat box is not the proper way to do that, they have a system in place that must be followed. You could make a scam accusation about that, but more people would say what I said and claim you were hacked.
Stikethrough for thinking the screenshots were yobit account withdrawal / deposit logs, not the dogecoin explorer.

I misread the screen shots, and my original assumption seems to be correct. The transactions on the doge chain seem to be a simple wallet sweep which occurs normally on every exchange to move funds around for other transactions and to move coins to cold wallets.

And yes I would wait at least a day before going into a chatbox where the mods are not real support staff they are simply chat mods, if support is requested their job is to say submit a ticket. If the person refuses to do that and keeps mentioning it in the chat, they can temporarily ban you from the chat and if you continue after that then permanently ban you. When I say keeps mentioning it I mean bringing it up more than once, if all deposit / withdrawal problems are dealt with by the ticket system regardless of if an admin is in a chat (which is called a trollbox - do you really think support would be issued) then wait for a reply or at least wait a reasonable length of time. Strictly from your LTC deposit, it was confirmed at midnight, you wouldn't have made a support ticket right away as it would take some confirmations so 1-2 hours later possibly, your forum post about it happened about 12-14 hours later. I don't see that as being a reasonable amount of time for a company to investigate a discrepancy in a currency deposit, seeing as they also have other customers and tickets to deal with, but then you also were chat banned before making the post, so you waited even less time.

No that was not me. I asked if Admin was around that I needed help like every 10 minutes. (so every 10 mins I said "blacksmith, admin you around? I need help).

Didn't flood chat. Was patiently asking and not spamming.

(Sorry forum is saying that there not valid. Go to the links for screen capture or disappearing coins)

Doge Balance
http://postimg.org/image/9mdnveez5/

Doge Deposit Address (FYI-- D5hTs3v3RdRsFMuGNytHBB37mUwdpiTrcH )
http://postimg.org/image/eicp9cpqp/

Doge Deposits
http://postimg.org/image/7o6zxemhd/

Doge Withdrawls
http://postimg.org/image/wmkb7qcsx/

Doge transfered by Yobit out of my wallet
https://dogechain.info/address/D5hTs3v3RdRsFMuGNytHBB37mUwdpiTrcH
http://postimg.org/image/vi6bwg769/



Now I did not start this thread as theft or mention it. I did not put the doge transaction down because I did not want anyone to jump to the theft thought. So in other words if you guys seen your coins literally disappear in front of your face you would sit back and say. Oh man, its been 20hrs better just give them a few days so literally every coin i have can disappear.

Transaction ID for the 9k+ doge to my yobit wallet is

f4f083a7fca94ced61034d8305425a54217b2b0d23ced24ec4d6bd624719fb31
https://dogechain.info/tx/f4f083a7fca94ced61034d8305425a54217b2b0d23ced24ec4d6bd624719fb31


If you see what I see wouldn't you also be concerned? I tried to not say anything about the doge and get an admin as fast as I can before my LTC disappears also. I am not trying to start anything. As i said I hope this is all a complete misunderstanding as I do like yobit.

If you all see what has happened to the doge deposit you can understand my urgency about the ltc. If jumping the gun because i watched my coins disappear into another wallet makes me into a liar then I don't know what to say.

1. after a certain confirmation, the funds should be appeared automatically; in case of not, there must be an issue, team won't actively get informed in general, but you don't.

2. yobit is probably refusing to response.

3. for me, IIRC, around 2~3 times in total.

4. suppose you are a mod of a trollbox, seeing someone seeking for help by posting multiple times, what would you do? like this matter, refusing to resolve those accident/incident, i don't believe the site would get more users. furthermore, mostly those 'spammers' are caused by not getting any response after writing a support for at least a day, IIRC.

using bitcoin, or altcoin and bank transaction as a comparison, there are no reason not to startover a scan of those transaction from a certain date to figure out who lies, after 6 confirmations, or more based on their rule; for bank, since it requires commission, you will need to wait up to a week for getting your transaction completed.

How many hours did you wait after the transactions confirmed to submit a support request?

How many hours did you wait after submitting the support request to get a response? (currently 29-30 hours on a weekend from when the block was first confirmed)

How many times did you ask in chat the same question?

Based on block timestamps and forum post times you gave very little time for it to be investigated, and based on another yobit user saying "that was you in the chat" you seem to have been causing an issue or at least asking multiple times.

Yes its a Chat ban. There is nothing in the FAQ rules about asking for help in chat. There moderator Domi tells everyone that has a legit question to put a support ticket in and also to "Ask the Admin" when he is online. How can I ask the admin when I am being banned by the mod when I ask if the Admin is around to help me :/

This has turned into THEFT by yobit FYI to those who have read the thread. I will provide screen shots in a few mins. And will also post in correct sub forum for scams theft etc. Thank you. Still hopefull that what I am seeing is a big flipping mistake if not its def turned into theft.


I followed what I was told by Domi the Moderator until being banned. I am not lying about this nor making false accusations. I was told to Ask the admin. And doing so resulted in my chat ban. This is not the only thing that has pushed me to these accusations. If you give me a minute to post my screenshots you will understand.

I initially did not call this a scam or theft. it was only after I was told that I was spreading disinformation by asking to chat with admin (if you use yobit you know mod says ASK ADMIN.) I was never told not to ask anything via chat even by the moderator. I was banned for spreading false information about yobit. I did not accuse yobit of theft on there chat. I stated one thing. And that was "blacksmith, Admin are you here. I need your help". I never once stated anything about the possibility of theft. This only came up after I was banned and noticed something beyond NOT GOOD. I am still hoping that this is just a huge misunderstanding and if it is I have no problem publicly apologizing to the service and its admin. I honestly like yobit. After I post my screens and you see why I hurried to call foul you will understand. Again I truly hope this is all just a big bug mistake. give me like 5 mins please before I continue to be called a liar etc. if you do not feel my in a hurry HELP is justified after seeing screens then attack away.  

if you had written this kind of help via the direct support, then you are not supposed to be banned. even though if you seek for help via trollbox, you are supposed to get an advice of using support feature. getting banned for requesting evidence check is outrageous and even on the cards a sign of scam; anyway, if they are still refusing to verify your transaction, then i, or someone, will help you write a scam report, which consists of confirmed information, to warn the yobit users. i have been concerning the possible scam of this site so i don't deposit any bits to prevent incident.

We can actually determine fairly easily that he did not give them a reasonable amount of time to fix or even look into the issue. This can be calculated by the time the block was found and the time he posted his claim on the forum as well as the times he was banned for asking for support. If he was banned from the chat the same day it occurred, he gave a large exchange less than 24 hours to get to a support ticket, while it also occurring on a weekend.

Should I make a scam accusation against coinbase? An hour ago I had a problem with a withdrawal and they still haven't gotten back to my support ticket. I plan to give them enough time to respond, before throwing accusations around.

@CoinSiteDesigner The OP is commenting on the service provided by Yobit, he believes it to be slow. Without giving Yobit enough time to respond this is not an actual scam accusation, he is just upset with the speed of the service.

That is why he suggested him to post in "Scam Accusations", so the thread will get more attention and who knows? If the yobit admin joins the discussion, we all will know who's true and who isn't?

@EpyxZ You're not offering a service, this doesn't fit in marketplace.

So you're the one who flooded the yobit troll box with the message saying "support..."? lol if that was you then support must be very piss with what you did.
Sorry for your loss though and i hope you got your coins back.

I don't believe the OP is telling the full truth and is exaggerating, he claims he was banned for a week, but the ban seems to end within 24 hours. He was told to stop bringing support issues to the chat, and did not listen. As he seems to post right after it happens with a ban for half a day yesterday, I think he submitted the issue by ticket and did not receive an immediate response so began requesting support in chat.