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Topic: Yobit.net has blocked my account. I cant access my coins. - page 2. (Read 3309 times)

newbie
Activity: 2
Merit: 0
Can you fix my wallet too?

Transaction was ok:
https://etherscan.io/address/0x817b7eb4b198c6a48c3fc8f4173b281a7c85ce0a

But wallet is still  empty and transaction doesn’t appear as pending deposit in Yobit.
full member
Activity: 137
Merit: 100
★YoBit.Net★ 350+ Coins Exchange & Dice
Maybe they have blocked your account because one of the moderators on bitcointalk saw that you are spamming by their signature?

They won't give you your signature funds but they are supposed to give you your another funds.
newbie
Activity: 15
Merit: 0
I bought 109.17 DCR in Yobit.net two week ago and try to make withdrawal.

This withdrawal shown in withdrawal history like successfully sent, but not indicate any TXID, and actually - this transaction not sent from  YoBit.Net  !
Transaction was not included in blockchain.

https://mainnet.decred.org/address/DsXpZM7niWKzuxsRJWoZgWDWPz7m4DBqgPx

The problem is that no answer from YoBit.Net support after two weeks !

Any one know how to solve?
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong

Our moderators are usually ban users for insult words or spam if you think that they were too cruel to you - we apologize for that.


YoBit, your chatbox moderator typed the message in my name on my account (details of which I have left in your feedback), as an excuse to ban me from asking for support via chatbox. Only moderators who have access permissions to user accounts can do this, as you well know & as I explained via PM to you. It is not a case of cruelty, it is a case of using cheap tricks to avoid answering basic customer requests for help, as well as being insulting to treat long standing customers this way & reflects badly on both you & your company.

Basic manners & politeness go a long way towards customer satisfaction & building a good reputation. It only takes one rude & abusive chatbox moderator to undo all your hard work, resulting in a bad reputation. I would have thought that it was in your interest to ensure that this does not happen & take action against any staff members who treat customers in such a way. We both know that you are able to go through the chat logs in order to find out who was responsible - please do so.

Thank you.
legendary
Activity: 1007
Merit: 1010
★YoBit.Net★
We have 600+ wallets now, some of them stuck every 3-5 days because of another forks in network, some just crashing every 70-110 secs.
Sorry for delay with wallet fix, we are developing a new system for faster repair (or restart in auto-mode), intelligence and inspection.

Our moderators are usually ban users for insult words or spam if you think that they were too cruel to you - we apologize for that.

Richx wallet fixed, please check your deposits.

At last - thank you for finally addressing half of my complaint. What a shame I had to chase you around the forum in order to get a response!

As I stated previously here:


I would appreciate it if you investigate which chatbox moderator wrote the disgusting message on my chatbox account as an excuse for banning me. No links were posted by me at all, only requests for help.

I expect a full apology from the person responible. If the funds are recovered & I get a full apology from the moderator responible for the digusting comment on chatbox I will remove my negative feedback.

Please do the right thing.

Thank you.

So far I have not recieved an apology from your abusive chatbox moderator. I will remove the negative feedback as soon as I do.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
Richx wallet fixed, please check your deposits.

At last - thank you for finally addressing half of my complaint. What a shame I had to chase you around the forum in order to get a response!

As I stated previously here:


I would appreciate it if you investigate which chatbox moderator wrote the disgusting message on my chatbox account as an excuse for banning me. No links were posted by me at all, only requests for help.

I expect a full apology from the person responible. If the funds are recovered & I get a full apology from the moderator responible for the digusting comment on chatbox I will remove my negative feedback.

Please do the right thing.

Thank you.

So far I have not recieved an apology from your abusive chatbox moderator. I will remove the negative feedback as soon as I do.
legendary
Activity: 1007
Merit: 1010
★YoBit.Net★
Richx wallet fixed, please check your deposits.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
Quoted for truth & posterity:

9 @ 1.25

YoBit - it's shocking & disgusting that you have no problem logging on to bid for advertising space here while continuing to ignore questions from your disgruntled customers both on BCT & on your site via support(?) tickets. Many, including myself, have had their deposits/withdrawals go missing & as you are ignoring your customers requests for help & support, it can only be assumed that you are using the stolen customer funds to pay for advertising here.

How about you start answering your customers concerns & provide support & explanations to them as to where their missing funds are going:

YoBit scam thread (1 of many):  https://bitcointalk.org/index.php?topic=1461913.20
YoBit (lack of) support thread:  https://bitcointalksearch.org/topic/m.14933996
Official YoBit thread:  https://bitcointalk.org/index.php?topic=914975.1300

It's sad & pathetic that your customers have to chase you around the forums in an effort to get answers - but if that's the only way to get a reply from YoBit, so be it.

@BCT: YoBit payments should be considered stolen goods - please refuse any further bids from YoBit until they return their customers missing funds.

Thank you.

full member
Activity: 154
Merit: 100
Dear Yobit.

Can you please sort out your CBX wallets asap.

My funds have been stuck on your exchanges for far too long for it to be acceptable.

Can you also please take some lessons in customer service and at least let people know which wallets are under maintenance?

It would save so much hassle both on your & your customer's ends.

Regards.

If you put your coin on YoBit you have yourself to blame. 90% scamcoins on that shit.
so you need to say YoBit scam? or what you mean on this post?
hero member
Activity: 840
Merit: 500
Dear Yobit.

Can you please sort out your CBX wallets asap.

My funds have been stuck on your exchanges for far too long for it to be acceptable.

Can you also please take some lessons in customer service and at least let people know which wallets are under maintenance?

It would save so much hassle both on your & your customer's ends.

Regards.

If you put your coin on YoBit you have yourself to blame. 90% scamcoins on that shit.
sr. member
Activity: 336
Merit: 252
Dear Yobit.

Can you please sort out your CBX wallets asap.

My funds have been stuck on your exchanges for far too long for it to be acceptable.

Can you also please take some lessons in customer service and at least let people know which wallets are under maintenance?

It would save so much hassle both on your & your customer's ends.

Regards.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
Indeed. I removed all my funds from YoBit (apart from the missing ones of course) the moment it became clear that they were ignoring my support tickets. YoBit are stealing customers funds & have been for some time now. They provide zero support either here or on their website & their chatbox is occupied by abusive moderators & 7 year old shills.

I recommend everyone remove their funds immediately & leave appropriate feedback on their trust profile here:

https://bitcointalk.org/index.php?action=trust;u=406594

You can also remove them from your trust rating by adding:

Code:
~YoBit

to your default trust box in settings. This will help ensure others don't get scammed/insulted by them.

Good luck.
sr. member
Activity: 434
Merit: 250
Please send your login to PM, we will recheck your tickets and acc.
Usually we block only accs that spam infected links in our chat.

PM'd.

I would appreciate it if you investigate which chatbox moderator wrote the disgusting message on my chatbox account as an excuse for banning me. No links were posted by me at all, only requests for help.

I expect a full apology from the person responible. If the funds are recovered & I get a full apology from the moderator responible for the digusting comment on chatbox I will remove my negative feedback.

Please do the right thing.

Thank you.

Finally got a response from my YoBit support tickets, it simply says:

Quote
Wallet is on maintenance.
Please wait some time.

This sounds ominous.

Maybe it's their way of saying:  "Sorry, you were right. We didn't lose your coins as we claimed earlier, we just didn't pay attention to our wallets. We are now re-syncing our wallet with the settings you kindly provided us in your support tickets that we ignored. It should only take a few hours before the wallet is back online & your funds will be available, thank you for your help. We are also investigating which chatroom moderator is responsible for abusing you & banning you from posting & will demand a full apology from them asap - we will be in touch shortly."

But I doubt it. At least I got a reply of sorts, which is more than most YoBit users get.

well if youre that disgusted you always have the choice to stay with your business with them or somewhere else.

Its either that or deal with the bull crap sometimes and keep using them?
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
Please send your login to PM, we will recheck your tickets and acc.
Usually we block only accs that spam infected links in our chat.

PM'd.

I would appreciate it if you investigate which chatbox moderator wrote the disgusting message on my chatbox account as an excuse for banning me. No links were posted by me at all, only requests for help.

I expect a full apology from the person responible. If the funds are recovered & I get a full apology from the moderator responible for the digusting comment on chatbox I will remove my negative feedback.

Please do the right thing.

Thank you.

Finally got a response from my YoBit support tickets, it simply says:

Quote
Wallet is on maintenance.
Please wait some time.

This sounds ominous.

Maybe it's their way of saying:  "Sorry, you were right. We didn't lose your coins as we claimed earlier, we just didn't pay attention to our wallets. We are now re-syncing our wallet with the settings you kindly provided us in your support tickets that we ignored. It should only take a few hours before the wallet is back online & your funds will be available, thank you for your help. We are also investigating which chatroom moderator is responsible for abusing you & banning you from posting & will demand a full apology from them asap - we will be in touch shortly."

But I doubt it. At least I got a reply of sorts, which is more than most YoBit users get.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
Please send your login to PM, we will recheck your tickets and acc.
Usually we block only accs that spam infected links in our chat.

PM'd.

I would appreciate it if you investigate which chatbox moderator wrote the disgusting message on my chatbox account as an excuse for banning me. No links were posted by me at all, only requests for help.

I expect a full apology from the person responible. If the funds are recovered & I get a full apology from the moderator responible for the digusting comment on chatbox I will remove my negative feedback.

Please do the right thing.

Thank you.
legendary
Activity: 1007
Merit: 1010
★YoBit.Net★
Please send your login to PM, we will recheck your tickets and acc.
Usually we block only accs that spam infected links in our chat.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
I am also a victim of YoBit incompetence, lack of support & abuse:

https://bitcointalksearch.org/topic/m.14898552

I recommend anyone who has problems with this exchange remove their funds immediately & leave appropriate feedback on their trust profile here:

https://bitcointalk.org/index.php?action=trust;u=406594

You can also remove them from your trust rating by adding:

Code:
~YoBit

to your default trust box in settings. This will help ensure others don't get scammed/insulted by them.

Good luck.
hero member
Activity: 909
Merit: 506
even if you were banned they have no rights to hold your money, spam them with big reds until you got back what is yours.
newbie
Activity: 33
Merit: 0
I'm having the same troubles right now :-( https://bitcointalksearch.org/topic/yobitnet-account-blocked-after-it-was-hacked-now-im-blocked-from-my-coins-1476816

OP: Were you able to recover your assets from YoBIT?
hero member
Activity: 560
Merit: 500
Im surprised and i believe you should contact hilarious to see if he can talk with yobit admin trying to boost and clear this problem faster,remember he only managers from the signature and making a post red will act against you be patiente and try thw chat sometimes admin is there.
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