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Topic: You got help? It would be polite to say "thank you" and give feedback. - page 2. (Read 416 times)

legendary
Activity: 3234
Merit: 5637
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Of course, I didn't mean for someone to just write "Thank you for the help", but to send feedback as well (of course this is not related to trust) - and that would mean that the problem is solved and that there is no need to go into further discussion and guess did the OP mean this or that. These would be some basics of good behavior, and I think everyone would agree that it would mean that such a newbie has somewhat honest intentions - although some are just trying to set a trap to catch a few merits.



Do you mean we should check previous posts of the OP for follow up replies?

In general, I meant that there are countless examples where members do not actively participate in the discussion - one post in a particular thread and then no more checking at all if they have received any response. Such behavior leads to the conclusion that someone is not really interested in a topic but only spam for some other reason - although of course everyone can forget and overlook that they received an answer to their post, which happened to me several times.
legendary
Activity: 2464
Merit: 3878
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Took few seconds to spot you (blame to your changed avatar :-D )

When I help anyone with info or anything, I usually do not expect anything in return but I have some good memories and I feel good about them: https://bitcointalksearch.org/topic/royse777-reputation-happy-moments-read-before-being-hard-on-low-rank-accounts-5295408

Anyway, I spot a lot of time users do reply with thank you but you actually do not have anything to post on that reply, so I leave it like that.

Maybe theymos needs a new button/feature, you hit it and other sees the post had a thank-you sign.
legendary
Activity: 2254
Merit: 2406
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Say thank you can create spam somewhat.
If they follow the advise given by the op, it could hardly be considered as spam;
"Thank you, your suggestion worked and I recovered my lost files, they are now safely backed up". would not be deleted by any mod.
That is just a template but could be applied in many different situations, the member just needs to be willing to engage and discuss.
It's possible some of the newbies ask such questions in a hope to get merits for their 'willingness to learn' and not because they really needed help, this are likely the users who do not reply or even read replies on their threads.

For all other members : check the posts from the previous day, see if there are any comments and respond to them if necessary.
Do you mean we should check previous posts of the OP for follow up replies?
legendary
Activity: 2338
Merit: 10802
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Even though common curtesy should lead to thanking others when helped, on this forum, that, on its own, will often lead to the thankyou post being deleted, as it could be considered as a sort of "spam". That is to say, if you need to thank, it’s better to elaborate more, and provide some additional feedback along side.

Of course it’s all context based, and it depends on many factors, but see for example the debate held here: 4 posts deleted - THANKYOU Huh . This thread is an interesting read, and provides different views on the matter.

Regardless, the biggest way of thanking, when applicable, is to provide some feedback as to exactly how a certain problem or situation was resolved, and which, in any of the multiple responses, led to the solution.

Note: we are not talking about trust feedback here, but rather a post with information on the resolution (when applicable).
legendary
Activity: 2520
Merit: 4355
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For Newbies : if you ask for help and get it, it is polite to say "Thanks for your help", and say that your problem has been solved, and if possible to lock the thread to prevent spam.
Thanks for your reminders.

In most cases, if I got answer with helpful posts, I merit such (one or two, mostly one). It is different for lower rank members who are struggling to earn every single merit.

Say thank you can create spam somewhat. Of course, I know forum members and moderators do see which "thank you" post is used to say thanks and which posts are to spam.


If they follow the advise given by the op, it could hardly be considered as spam;
"Thank you, your suggestion worked and I recovered my lost files, they are now safely backed up". would not be deleted by any mod.
Ah I meant about different cases:
  • No value topics and "thank you" posts will be considered as spam as well (no matter which template poster uses for that "thank you" post)
  • Value topics and "thank you" posts to reply and say thanks to previous helpful posts will never be considered as spam.
  • Additionally, I don't think any template is necessary. I don't think I have to expand my post to be longer just to say thanks

At least "thank you" post is not listed in un(official) rules
1. Such posts as "SELL SELL SELL", "I agree", "+1", "Support", "Watching", "Interesting", "LOL", "SCAM", "LEGIT", "FAKE", other one word posts, posts consisting mostly of swearing, quote pyramids, useless introduction threads, threads about a topic already recently discussed in several other threads.

but as said

23. When deciding if a user has broken the rules, the staff have the right to follow their interpretation of the rules.[e]


Maybe theymos needs a new button/feature, you hit it and other sees the post had a thank-you sign.
It seems to be discussed and the answer (from community) is the forum is not Facebook, Twitter, not for kid. Merit button helps to do this (somewhat) for members who have smerit.  Wink
legendary
Activity: 3234
Merit: 5637
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I think most senior forum members will agree that a good number of forum beginners who seek help (and in most cases get it) never give feedback on whether their problem has been solved and in what way. This is not only bad from the perspective of whether the advice helped or not, but it shows someone’s rudeness to thank the members who helped him.

What emerges from this behavior can very easily be rooted in the later behavior I have noticed in some older members who almost never respond to posts that are a direct response to their posts. Of course, sometimes it may not make sense to answer, but the essence of the forum is discussion and not as many posts as possible.

For Newbies : if you ask for help and get it, it is polite to say "Thanks for your help", and say that your problem has been solved, and if possible to lock the thread to prevent spam.

For all other members : check the posts from the previous day, see if there are any comments and respond to them if necessary.



Local rule : Please avoid unnecessarily quoting of whole posts if it is not really necessary.
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