Topic: ---------- - page 2. (Read 27330 times)

Well do so BitJohn. Would be great if you can get some details on what their current situation is as they have my funds and I have yet to get a satisfactory answer from them in a refund. Maybe only path is to take legal action and gather details from everyone else to put a case together on claiming back funds. I really do not want to do down this road but if things not sorted or some resolve happens, then their is no other option but to get a legal representative involved to take action on.

Hmm I wonder where in the bitcoin world I've heard that before ...

So this whole ordeal is out of my hands since I have limited involvement with the business side of Mintsy, but I thought I would update folks with what I know especially since I promoted it in its early stages. Mintsy is a standalone joint venture between Cryptsy, and DigitalBTC.

Cryptsy was to provide the development DigitalBTC the mining, and hashrate. Without discussing the legal side of this they pulled out the the deal rather abruptly. Leaving everyone in a lurch. I know Paul who is still on the board of directors for Mintsy is trying to find another partner/provider, and then find a way to refund or recover lost work for those that had contracts.

I did find this article and I can only assume it may be related.
https://www.cryptocoinsnews.com/digitalbtc-reports-6-77-million-first-year-net-loss-management-nonetheless-bullish/

About all I know at this time. If I can find out more I will post it.

Indeed it only takes a few things to get this sorted and filed for a refund if I do not get any resolve then I am taking the next steps on taking legal action and getting a legal Representative involved and contacting the BBB who their registered under with cryptsy. And looking at it with mintsy they already have a bunch of complaints registered against them but nothing seems to be resolved with them. And my support tickets are now unanswered in almost a week seems they will ignore you after a while but will see how it goes.

Yes they turned off my contract sept 5th and gave some bs excuse about service provider issues. It is not that difficult to change providers so that is an obvious lie. It is a shame too because this site seemed to have a lot of promise if all of the features actually came to fruition. Thank you cryptsy for promoting this scam.

Well I have been told I will get a refund and compensation but yet to recieve anything. This is the current status of response from support ticket. Only one can wait and see what happens.



So it looks like they have some movement on moving providers since one company backed out and wouldn't host them. I have 10 days remaining on my contract and if this does not  get resolved with 1 refund or compensation on mining power then am taking legal action to recover loss.

Any luck with getting a refund?

Hello everyone

I have to tell you my experience with mintsy.co to all forum... very bad, pure scam!

I bought a contract:

Duration: 6 Month (s)
Hashrate: 2.5 Th / s
Price: $ 949.00

And, in the six months ... received only $ 260.96

Do not invest in Mintsy.co, pure scam, scam, scam, scam, scam, scam...

Always inactive contract issue  

I'm having the same inactive contract issue with external and Mintsy pools, so far over 2 weeks and a bunch of lame excuses later and I have yet to get a refund. My initial experience was great by the way, I bought a total of 8 contracts with them, the first two went just fine. Two more stopped working close to contract end, the last 4 still have months on them and have been inactive for some time.

I asked several times for a refund and wasn't even answered. Worse, it doesn't seem like a resolution is coming any time soon, here's a quote from my ticket:


So they currently have NO HARDWARE PROVIDER according to her response. When I asked in a followup how they could think it reasonable to not offer a refund when they don't even have a hardware provider I was ignored. My advice is likewise to stay away.

For those like me that aren't getting money back so far, complain everywhere, let's make sure that if we don't get our money they at least don't get new customers signing up for a non-existent service. They're US based, so I'm planning on filing a complaint on Project Investors Inc with the Better Business Bureau, this is the company behind Cryptsy and Mintsy, http://www.bbb.org/south-east-florida/business-reviews/business-and-trade-organizations/project-investors-in-delray-beach-fl-90098747

Best of luck to anyone still waiting for their refund.

I think that at this point it should be pointed out that this service is very close to being a scam. Unless someone here managed to get a refund, I've heard nothing but negative experiences. Furthermoire, BitJohn hasn't been online here for months and the support isn't helpful. Stay away people.

This is the worst service i ever had !!! 
For more than a week, i have zero speed.
Mintsy, isn't getting any money from me.

Never mind dude. Ia am too lazy probably. For me 1+1=2 and that is all there is no way 1+1=4 or whatever ....
Speaking of thread title 1+1 = 3.5
End of story

I've been watching this thread since the start of summer. Seems like the one that didn't even read it was you. :p

Come on..
Have you ever tried to read thread tittle carefully?
 [Official] Mintsy.co Thread **SHA contracts 150% more hash same price!!! RETRO**

So what it means that they are giving you almost twice more hash than what is paid for. Have you thought where the hell that extra hash is cumming from?

For me all threads with titles like this are 100% scams from day one!

BitJohn hasn't been active since June 12. Has anyone managed to get a refund?  Should we simply call mintsy a scam at this point?

Am guessing by your comments your native language is not English. If you are asking it is not advisable then that is correct do  not invest here as their hash rates are broken and will face problems if you hash with.

I mean that is not advisable to invest here ? badbitcoin people recommended me this product in mining of scrypt

Decided to give ths a go and will not be mining in the future with them. So far had nothing but problems with their scrypt mienrs and been told by support they are aware and awating to resolved the matter. Yet it was fixe and then down again and now been down for over a week of lost mining and coins am mining are due to half on rewards. I could of gone elsehwere and mined theri and had a lot more hash with the other company.

Last week of 0MH mining




quote from support staff.


Am wanting a refund than this and been told if it is not advantage over contract ehn full refund will be given. I have 26 days remaining and lost out big time here. If anyone else is considering to mine here mine elsewhere as their services have caused me nothing but hell.

So am I really going to have to wait 3 months to get a refund for a contract that hasn't worked for 10 out of the 11 days I have had it.  The one day it did worked it was intermittent and avg hash rate was well below ( about 70% ) below what contract was suppose to be.

Business must be good then if they don't want to see another penny from me.

So, my contract has completed, and I thought I'd share my thoughts here.  When I initially bought my contract, I did so with a coupon code I had received offering me a discounted price.  So, I purchased a 1TH/s SHA256 3 month contract.

Shortly after my purchase, Mintsy changed their contracts, and upgraded me from 1TH/s to 2.5TH/s, also extending my contract duration.  At this point, I was quite happy with the service.

I tried a few of the options available to me - using Mintsy pools, my own external pools, etc.  I didn't have much luck getting external pools to work, but the Mintsy BTC pool worked just fine, so that's where I kept my contracted hashing power.  I also tried to use my own hardware to mine at the Mintsy BTC pool.  Relaying through MRR didn't work at all; however, just pointing my gear directly at the pool worked out alright.

So... where did things go wrong?  It wasn't for a while into my contract until things started to go awry.  Where my hash rate had been very consistent early on, it spiked wildly.  Hours would go by where no hash rate at all was reported, then it would spike up to some higher amount for a bit to attempt to compensate.  Well, I wasn't too bothered by this because even though the graphs were showing bursty traffic, the average was close to the contracted amount.  Unfortunately, then the payouts were way off.  Even though I should have been credited for what my average hash rate was showing, the payouts didn't come close to reflecting that value.

I opened a number of tickets with support to explain my issues.  I would typically receive a quick reply, even if it was a canned response about being compensated at the end of my contract if necessary.  My biggest problem with support was that they were quick to reject any reported problem.  For example, when I reported my hash rate and earnings were far below what was expected, I was given the canned answer of "sometimes hash rate dips below contracted rate".  When I supplied proof that this was more than just a dip (it had been going on for nearly a week), I was then told that it wasn't possible for me to predict my earnings.  Why is it that I'm the one responsible for a bitcoin mining operation's support team's education?  What do you mean I can't predict earnings?  Every online calculator out there predicts earnings.  The formula for calculating expected earnings is readily available.  Finally, after providing evidence of my actual payouts vs expected payouts, and how I arrived at my expected payouts value, I was told there was a problem with miner reporting and that I'd be compensated.

Unfortunately, things never really recovered.  Hash rate was still swinging all over the place.  Graphs reported a large percentage of rejected shares from my contracted hashing power.  Payouts were well below what I should have received.  Basically the entire month of June the payouts were far below what they should have been.  Towards the end of my contract, the pool's hash rate began to drop.  It went from a peak of over 7PH/s down to where it is today, averaging about 20TH/s.  Since the hash rate dropped so significantly (all during the month of July it dropped), there were very few blocks found, and hence very little payout - although the payouts I did receive in July were right about what I would have expected for the hash rate I had.

It's too bad this didn't work out.  The service offered some pretty promising features had it been able to deliver.  Unfortunately it couldn't, and for that reason, I cannot recommend it.

By the way, here are the actual numbers from my experience:

Contract purchase price: 2.17543320BTC
Contract total payout: 1.55217135BTC
Net profit: 0.62326185BTC (red indicates a loss)

Pros

• Clean UI/UX
• Ability to point your contracted hash wherever you want
• Direct integration with Cryptsy based on your trade key

Cons

• Wildly fluctuating hash rate
• Payouts inconsistent with average hash
• Mining to an external pool was flaky at best - some worked, some did not
• Support team too quick to give canned response and dismiss ticket

Overall rating: 2/5