Hey Harib!
So sorry for the inconvenience. Thank you for letting us know.
Our technical team are looking into it and I will PM you with a suitable explanation and solution as soon as possible.
We certainly can do better than this and your feedback is crucially important to us.
Thanks again,
BetVIP
BetVIP - Hopefully you can offer a functional book, but you're not there yet.
I have a bet showing on my Bet Slip.
This is a bet I made or tried to make 1-2 months ago.
I cannot delete it from the bet slip.
I saw your "Contact us now!".
You have no live support ever, so I wrote out the message including my email.
I then clicked on it, and got:
"betvip
"Method Not Implemented
POST to/inline/not supported.
______________________________
Apache/2.2.0 (Fedora) Serveer at vetvip.csupporthq.com Port 443"
I tried to look at other bets on the site and got a popup saying something about XML or HTML or both. I couldn't close out your site without clicking on it, and the only choice to click was "OK".
So I regretfully clicked on it, and it locked up my browser.
I had to use Task Manager to shut down the browser.
Three different tech problems when trying to make a bet:
Bet slip not functional
"Contact Us" not functional
Popup locks up browser/clicking on popup crashes browser.
Hopefully you can do better than this.
BetVIP - "Hey Harib!
So sorry for the inconvenience. Thank you for letting us know.
Our technical team are looking into it and
I will PM you with a suitable explanation and solution as soon as possible."
I find that "as soon as possible" does not mean "within 2 days", as I still haven't received a pm.
Your site is the worst I've ever dealt with.
Not only do I still have a bet slip of a bet I made or tried to make about a month ago which I can't get rid of, but now everytime I change sport I am logged out. Actually, everytime I click on anything I am logged out.
I'd estimate it was about 2 months ago when I first reported this problem of being logged out when changing sports/changing pages/attempting to make bets.
At that time I also received the "we'll get that fixed asap" "thanks for your feedback", etc., message.
But nothing has been done about it months later.
Let's look at trying to make a Soccer bet.
I click on Premier League.
I see "Match Winner - Regulation time"
Then the matches, each listed on a horizontal line.
For example, Liverpool FC/Draw/Everton FC.
However, the lines are not displayed.
That would be too sensible.
I have to click on the +49 on the right of that horizontal match listing to get to another page to see the lines.
And do this match by match.
Truly the worst software design ever.