This is obviously a lie on their part and, if they are lying about this, then they cannot be trusted about anything.
This is from their terms of use:
- The company will ask you to provide the minimal information to confirm your identity.
- The company will record and preserve all data and ID, as well as which methods of confirmation have been used and the results of verification procedures.
- The company will check your personal data to match the list of persons suspected of terrorism, which is formed by the authorized state and independent authorities. A minimum set of identification data includes: the User's full name; date of birth (for individuals); residential address or registered address of the User;
- sources of funds that you plan to Deposit into the account.
passport or identification card, or other document equivalent that meets the following requirements:
- passport or identification card, or other document equivalent that meets the following requirements: contains the name, date of birth and a photograph of the document holder;
- issued by the national public authorities, a recently obtained receipt for the payment of utility bills (not older than 3 months) or other documents confirming the address of the User.
https://1xbit.com/information/rules/
You have cleverly manipulated this information, so you can not be trusted at all.
This is written before the text you quoted:
If a company decides to act anonymously, it is logical that there is no information about it. It would be stupid to give that information and claim that they are acting anonymously, don't you think?