wallet in novaexchange - offline, 2 days
WTF
?
in/out - not work
Yeah, sometimes is goes online for like 15 minutes, then red again.
It has been like that since a month or so.
its a constant issue with them. Most of the time it goes offline for an extended period. everytime it happens I send a complaint. I only think they do it to lock the sweep on pool wallet to get POS.
They are going to delist it, so it's not a very smart move if they are doing that
They have said many many times before that they will.
They also said that they will be changing hands soon also, as they refused to deal with us when it comes to taking over the exchange, or buying into it. So they move at their own pace.
We have offered many times before to help, and they want to work their own way. Not much more we can do but sit back and watch. If there was an inherent issue with the wallet itself, the pool wallet would be falling over constantly. Only issue we have seen are the thousands and thousands of small transactions compiling into many many blocks. This causes an issue when ONE transaction is to be made (like a large payout made up of the hundreds of thousands of transactions) to be committed. It fails with that transaction, and the easiest way to combat that is to keep a diligent maintenance on the wallet itself, by sending sums back into the wallet using the advanced send option.
We can show Nova how and teach them IF they don't know how, but judging by the reason why they would not sell the exchange outside of their own country, I believe the same would be prevalent here also. That they want to keep it all inhouse, including the 'help'. I hope I am wrong about this and that they do reach out. We just don't have the resources to continuously chase them.
Especially when there is absolutely nothing wrong with the wallet, prior to the removal of TOR, which is where they need to compile from.
#crysx