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Topic: A man is unable to collect his price cos he forget where he bought the ticket. - page 7. (Read 1161 times)

copper member
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


This is nonsense reason from the lottery outlet to avoid payment. They can check the authenticity of the ticket by themselves since they have code on it which doesn’t need to be verified where this ticket purchased.

I do purchased lottery tickets in rare occasions and many players in my neighborhood manage to win a decent amount close to jackpot but they never encounter this kind of verification since the ticket alone is enough to claim the profit.

It’s odd since they should have record on where the ticket sold since an outlet registered it by themselves to the system.
legendary
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I have never heard of a lottery not paying out because a person forgot where they bought the ticket. I would be having myself a long court battle if it were me, but let's get to the question you asked.

I only buy lottery tickets every once in awhile and usually only from 2-3 different gas stations, so if I were to win a big prize I would have no issue cashing in my winnings or whatever.

In North Europe, it is quite popular to ask to provide a receipt when you participate in lotteries or small giveaways. A popular example: you can win bottles/devices/car as a main prize from Coca-Cola. Participation is simple - look under the cap and check the symbol. If exchanging cap to new bottle is simple, the if you win a car, you must provide a receipt that you have bought that bottle. Stupid rules, but I think that man, that is spoken about in topic name, is in a bit similar situation. Same goes with lotteries. If you are lucky to guess all the number in your lottery card, to get a prize you must provide a receipt. I dont know what the receipt is really for. To provide that the ticket is not fake? To prove that you havent stolen it?
full member
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Good news, after all...
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After CTV News got in touch with OLG, they took another look at Zhou’s case. He’s since been informed his cheque has been processed and will be sent shortly to him in the mail, which was great news for him.
After some pressure from the media, the casino felt forced to pay the prize to the winner. In this case the media was very helpful and the gambler should be really thanful to them for that. On the other hand, after reading these news, I wouldn't feel comfortable using OLG's gambling services as customer, because their excuses are shady and seem to have as main goal to scam the winners. If a gambler has a ticket and the ticket is awarded, they should just pay the prize to the individual claiming it. Maybe the winner doesn't want to reveal himself, so they shouldn't force him to do so.
this is the role of the media and it's good to know that they've made themselves useful at this instance.

Sometimes, the least things we take for granted becomes a serious problem for us when we least expect them. Most people are fine if betting at different shops and in different centers forgetting that on the part of the gambling owners, a win for the gambler means a loss for the gambling owners and that any form of carelessness on your part would be used against you.
Well, thankfully crypto gambling exists, so gamblers don't need to expose themselves to this kind of embarrassing situation.
like seriously. It's even strange that one has to visit shops to get betting ticket at this phase of life and still rely on physical means to be able to redeem his win. Crypto gambling is the best as you can comfortably place your bet at your convenience and get your reward without passing through the vigur of physical gambling.
hero member
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Well it is only going to be possible and confusing if you are buying tickets often, randomly and also rampant that you won't be able to differentiate one for the other. But I think those who keep few stations as a place they purchase such ticket would easily identify where they bought it. In my country, there is a lottery company that has different stations across and it doesn't matter which station you bought your ticket, you can get paid from any station if you present a genuine and ticket that has not been ultered. There is also another company where you have to cash out from the station where you bet, so I would rather be careful when I buy from a company that is strict with where the ticket was bought.
legendary
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708

After reading the first part of the article I was shocked by how complicated it is to get your rightful prize with Ontario Lottery. I wanted to write here "I would ignore Ontario Lottery and play anywhere else". But then I read: "his cheque has been processed and will be sent shortly to him in the mail" which meant the prize will be received by the winner. So, no complaints about Ontario Lottery on my part. I like how they handle things.

No matter whether you can remember where you purchased all of your lottery tickets, if you win, you will receive your prize if you deal with a reputable gaming corporation.
legendary
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708
I have never heard of a lottery not paying out because a person forgot where they bought the ticket. I would be having myself a long court battle if it were me, but let's get to the question you asked.

I only buy lottery tickets every once in awhile and usually only from 2-3 different gas stations, so if I were to win a big prize I would have no issue cashing in my winnings or whatever.
legendary
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708
It's sad because he doesn't remember where he bought it, and since it's the lottery company's policy to ask important questions to avoid mistakes because it turns out that the person claiming it is not the real owner of the ticket, there's nothing he can do except try to remember or find out where he bought the ticket. Lottery companies certainly don't want to break their own rules because they don't want to be accused of cheating, so obviously the only way for the winner to get his prize is to remember where he bought it, and honestly I find it quite strange that he could forget where the ticket was bought at all.
sr. member
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That's the funniest way to avoid paying rewards to your customers, because how could he possibly remember where he last bought the ticket, especially since it's been 1 month. That's no reason why they refuse to pay rewards to users just because they don't remember where they bought the tickets. And what's more, they usually have specialists who deal with this and this problem should be resolved quickly - unless they really intend to run away from their responsibility. And the funny thing is that after this case was published in the media, only then did they give the reward to the man lol, they seemed shameless.
hero member
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708

That's a weird requirement. The guy has a winning ticket. Why does he have to provide info about where he bought it?
I'm sure that the lottery administration can verify whether the ticket is real or fake. Providing info about where he bought it seems unnecessary. I don't buy lottery tickets, but I live in small town, so there's only one place where you could buy tickets. I guess that such problem won't occur to me, if I ever buy some tickers and win the lottery. Grin
hero member
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708
This is a lesson to everyone who gambles. It is always necessary to read the terms of service of the betting company before placing any bet. From the news, the Ontario Lottery and Gaming Corporation (OLG) has a policy of asking those who win $1000 and didn't place the bet from their platforms a few questions to verify if they are the real winners. Failure to give correct answers will lead to further investigation which will cause a delay in payment. If Rirong Zhou had read the ToS he would have known that the location and time of the ticket purchase are very important. Anyway, the good news is that his wins have been processed, so he will get his wins.
sr. member
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It depends on the duration that lottery tickets can last before a winner can claim their win, if it's within months then it's possible for a person that buys tickets in different locations to forget where they bought the winning ticket. Where there's no excuse is if a winner must claim their win within a day or two, then it's supposed to be easier for him to figure out where he bought the winning ticket. I feel that unless a lottery company has a reason to suspect that the person that presented the ticket is not the real winner, then there's no genuine reason why they shouldn't pay the holder of the winning ticket, unless it's stated in their terms and conditions that winners must state where they bought their tickets. If it's not a norm among lottery companies to demand where a winning ticket is bought, then that lottery company probably wants to scam the winner.
sr. member
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“I tried emailing them many times. I called and they said its on the way, but no one has sent the cheque to me,” Zhou said.

Zhou’s friend Ralna Chin has been trying to help him claim his prize and has been frustrated by the process.

“It said if you win over $1,000 you should get your cheque in six to eight weeks, but right now it’s been over a year,” said Chin who added, “ I’m seeking justice for my friend.”
I think this is a case of denying winners of their rewards as against forgetting where he played the tickets, he started clearly that he's been trying to get his rewards for over a year and the casino isn't responding. He emailed, called and did all manner of things to get them pay him, all to no avail until his activist friend stepped in and used media and  all other tools present to pressure them into releasing his wins.

Such casino should be penalized by the casino federation for perceived fraudulent approach to dealing with their client. Gamblers should stick to reputable casinos so they are not faced with difficulties in claiming their wins when the need arises.
hero member
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When we have subscribed to the place where we usually buy lottery tickets, we should remember where we bought them, regardless of how long ago we bought them, because we bought the lottery tickets only a few months, not many years. Even years of memory if we usually go to a place that we often visit, we can remember, if he really is the owner of the ticket, he can visit various places where he usually buys lottery tickets to see data information about his purchases, of course in each of these places there is information about him who really bought the ticket because the winnings no have which is small and the casino certainly also needs the purchase data so that users can claim their prizes.

As a concern for other people who gamble, they should always remember the place where they gamble so that incidents like this don't happen again. And the most important point is that when gamblers have finished buying lottery tickets, they must keep the tickets and do not omit it before the winner is announced.
hero member
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708

I don't know what the tickets are like out there.
However, don't they have the location where they were issued printed on the ticket itself?
Or are you talking about those pre-made tickets that are resold in various places? Like scratch cards, for example.

Here in Brazil, only lottery outlets, regulated by the federal government, can sell and issue lottery tickets. Even scratch cards can only be purchased in this type of establishment.
I've never seen this type of requirement here, the most they ask for is an official document with a photo and if the value of the prize is very significant, then you need to schedule an appointment at a bank branch to receive the value of the prize.
I think that the point of contention here, whether he purchased it from legitimate lottery shop or not. But it doesn't make sense though, how can someone is selling a fly by night lottery ticket specially in a top tier nation like Canada? But in any case, they've already paid the winner already as per the article and thanks to it being covered by media and so they are somewhat "forced" to pay it right away. And probably lesson for us to know where we buy our ticket, just in case it will be questioned specially if you hit the jackpot worth more than a million.
legendary
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I noticed on the news that a man won a lottery and when he arrived to claim his prize, he was requested to state or provide information about where he purchased the lottery ticket, which he couldn't do because he didn't know where he obtained it. It drew my interest, and I wondered if forum users could still tell where they purchased all of their lottery tickets in the previous six months (For those who still engage if physical tickets).


If you’re interested in the news you can read it here: https://toronto.ctvnews.ca/ontario-man-can-t-collect-lottery-prize-after-he-forgets-where-he-bought-ticket-1.6924708

I don't know what the tickets are like out there.
However, don't they have the location where they were issued printed on the ticket itself?
Or are you talking about those pre-made tickets that are resold in various places? Like scratch cards, for example.

Here in Brazil, only lottery outlets, regulated by the federal government, can sell and issue lottery tickets. Even scratch cards can only be purchased in this type of establishment.
I've never seen this type of requirement here, the most they ask for is an official document with a photo and if the value of the prize is very significant, then you need to schedule an appointment at a bank branch to receive the value of the prize.
hero member
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Not a big lottery person but my mom and some older folks in my fam are lol -- yeah, they bet on the good ol OTC shops

Considering their ages, 6 months would be too long to remember the shop exactly. I do think they could try to narrow down the locations as they're mostly shops they regularly go with.

I do get the interview questions they're asking but the process needs to be streamlined. Perhaps start recording basic data for each ticket? from I read, they're already recording data from those who bet online. Or these prerequisites needs to be reiterated on the ticket.
hero member
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The faintest pen is sharper than the sharpest memory, this situation would simply have been avoided if the man had simply written down on a separate dairy where and when the ticket was gotten from, as it is not also advisable to write on the lottery ticket or maybe just kept receipts.
It is easy to say that the man should have written down the location of where he purchased the tickets. But is the what all lottery ticket buyers do? Maybe in an ideal world. We don't do this because we buy not because we think our tickets will be the winning ticket but just to test our fate.

Quote
I presume that he was not properly informed about the requirements to claim a lottery win, because if he was informed, he would have known that the where are when the ticket was purchased are likely questions to be asked when you want to claim your lottery win, and he would have detailed them.
This is crazy. Well they should put some unique identifiers on the tickets so that by mere looking at the identifiers they can tell which store sold it and save their customers from such a stressful situation.
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I have heard of situations like this severally but all ended where the customers are awarded with the price. I can remember vividly that one of the occasions the gambler was able to identify where he staked the bet and the owner ot the bet shop assisted him to get his wins.

Most times casinos/bet companies usually don't want to give out wins to their customers especially when it's huge but at least the dude got his wins, he would have been robbed for his right for just his ticket meanwhile it has lasted for over 6 months they don't expect him to remember everything. Maybe for those of us who gamble alot and don't really care about tickets would see this as warning, thanks to the media for helping out.
hero member
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The fact they even asked leads me to believe that someone likely complained about a theft of their ticket and this is the result.

I don’t think that’s the reason because from what I read in the article it states that - lottery tickets that won up to a $1,000 dollar should be able to identify where they bought it from, if it was a case of theft then the identification process would have been implemented in all winning tickets and not just to a specific amount won.
legendary
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Unless the lottery ticket was given to him for free or as a gift by someone, if not, how possible is it that one can't remember where they bought their lottery ticket from, or an event that he might have eventually won the ticket?
 
It might take him a little time to think, but it's not something that he can forget completely so easily. If it's a lottery ticket, he should go back to his credit card or debit card purchase history. Maybe he could be able to trace back where he made the purchase of tickets in the last few months.

It is possible to forget especially if you are hopping from one lottery shop to another. You can easily recall if you are only buying tickets occasionally. But if you are a regular lotto bettor, that would be hard if and only if, you are buying in various outlets.

This is a hard lesson for any bettor who won his ticket. Remember, if you are spending such amount to buy the ticket, then, deep inside, you have the interest of winning. So you need to bear in mind the basic requirements needed to claim such winnings.
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