Topic: Accidentally sent BTC to Bitmixer.io donation address but no refund - page 2. (Read 6341 times)

atleast you got the 70% of your your bitcoins than nothing. congrats
So next time verify the address before you send it. but i think its not fair because you are costumer but as your said that
You will donate 30% as your mistaken...

Woha, this really was an happy ending! Their support guy was an asshole, I hope they reguardished him!

Happy new year

A very happy ending, that's great! 

I am going to *guess* that bitmixer is subject to attacks/scams of various sorts.  I do not know that though.

I have learned (the hard way) that you must be careful and deliberative when dealing with Bitcoin.  And to follow directions!  It's easy to mess up, even when you have some experience.

Holy christ OP, that's a mess and a half.  I'm not sure how I'd handle losing that much.  Hopefully you can speak to someone other than the one who sent you that e-mail and get it straightened out.

Edit:  Whoops didn't read far enough.  Good deal.

Daaamn, 5 BTC extra for nothing? Why hasn't someone else tried it yet? Seems like easy free money to me

Wow, what a nice ending!
Well, this does actually sound plausible, maybe it was nothing but a bad wording by a holiday-replacement on email-duty.
With the benefit of doubt, bitmixer is now on my "good guy" list.
Glad to hear, and thanks for the info.

Ente

Great news and nice work by Bitmixer.

Hello. Gave up after reading the thread, but gladly this has been resolved.
The Bitmixer support team sent me a mail which is "Sorry again for the issue, all admins were on vacations. I've transferred 30 + 5 btc as a compensation. Thank you.".
They gave me a happy new year present

Thank you.

Uh, I suppose you did see #11 and #16 in this very thread? What other evidence is missing, in your opinion?

Ente

Your trust rating does not seem to reflect that!
However, most of it seems made up (no reference links at all!)

And, this relates to the topic at hand. We don't really have any evidence that this transaction was ever made.

All of what you said is correct about me. Except the part about friends. Bitmixer.io were never his friends, pure business-to-client relationship. My conscience is very selective, and honest. You can trust me with any valuable goods of yours, and I would never steal or scam you, no matter what the situation, or the amount of funds. If me and you build a relationship of trust and good friendship, a mistake of yours just can't be handled that way, so my kindness kicks in. But "accidents" are unforgiveable in life. I learned the hard way, you probably yet have to face a situation like OP's, so your opinion will be like that, and it's expected to be that naive. There's a huge difference between being nice, and being fair, you need to know when you have to draw that line. You can't be nice to everyone, because not everyone will be nice to you.

...

Well, this is a messy case.  I once made my own mistake with bitmixer (for a much lower amount of BTC), it WAS my own fault.  It took awhile, and it also took some back & forth, but I did get my BTC back.  They key thing (and this was well over a year ago), was to sign and verify that BTC address that I sent it from.

And THAT is one of the reasons why I signed on to their Signature Campaign.  They resolved a problem, my error, for me in an acceptable way.  YES, there was some back & forth.  But, keep in mind that they are likely the targets of scams every day...

I have no idea if their policies regarding mistakes like yours (OP) or mine have changed.

30 BTC is a lot, I think that gentle persistence in asking for your BTC is proper, and that if you follow their instructions completely, you will probably be made whole in the end.  Keep working with (on) them, do what they say, and my guess is that you will get your BTC back.

*   *   *

That 30% offer you made to them seems EXTREMELY fair to them, IMO.  There is almost surely some way that bitmixer could come up with the remaining 70%, there must me some controls that allow them access to THEIR own BTC.  But, be persistent, polite and do whatever they tell you.

They have an apparently excellent business model.  I doubt that they would want to ruin it with a bad reputation from an accident.

But, it really is important to carefully review transactions (which both OP and I did not properly do) and to follow instructions.


EDIT:

One way to put yourself at less risk re accidents is send to send smaller amounts at a time, that of course means more times mixing, but that extra cost is near zero.  And you get more familiar with the whole process.

Still, sloppiness can get one into trouble.  That is why I often lose in chess to players I normally should be able to beat...    Good luck!

I really feel sorry for you as you have a huge loss. but as you said, it is your mistake that you send this transaction.

as you know,  there is no charge back in bitcoin, there is no difference if you know the output address owner or not.

i hope you can reach an agreement with bitmixer. as writing in forums and reddit should help your case

I'm sorry if this comes out as rude, but if I knew who you are, I would want nothing to do with you. You are the kind of person that delights in taking advantage of another's misfortune. If someone accidentally overpaid you, you would keep it. If a guest accidentally left something valuable at your house, you would keep it. If a friend (assuming you have one) accidentally disclosed a private key, you would spend all of their bitcoins. But you don't care because you are a guilt-free non-scamming scumbag asshole.

Lol. It's a lot of money for 'normal ppl'. I'm lucky to earn 7-8 btc with my job. I used to know a dealer and even though he had a lot of customers, he threw with money like it was shit.

I don't buy that. They are a business. To stay in business you have to satisfy customers and maintain a good image, especially when it's something like BTC mixing where a lot can potentially go wrong and a whole bunch of trust needs to be earned.

If it was a burn address then that's one thing, but the guy made a mistake that's easily within their power to rectify and they seem to be doing nothing about it. Am I gonna do business with people like that? No, sir.

He shouldn't have done it. They should be doing something to help him out or at least give some decent reasons why not.

I'm sorry if this comes out as rude, but in Bitmixer's shoes, I'd do the same thing they did, and wouldn't feel guilty, or like I'm scamming you.
"Legally" (for whatever sense that word holds in the crypto-world) you donated 30btc to bitmixer.io. It was your own choice, and your personal mistake. God knows do I check my addresses thrice before sending, even after copy-pasting I can't help double-checking.

So in the end, if they don't refund you, you need to understand that YOU messed up, they're not liable for any of the damage you did to yourself.
Again, I'm sorry if this is rude compared to the other people sympathising, but this is what it is, you have to accept it and never make this mistake again.

That depends.  If the OP is willing to spend more going after bitmixer.io, and if the jurisdiction of their owners (Norway?) is sufficiently friendly, he may be able to force their hand in the courts.  I'd start here:

Domain : bitmixer.io
Status : Live
Expiry : 2016-09-20

NS 1   : edna.ns.cloudflare.com
NS 2   : jake.ns.cloudflare.com

Owner  : Alex Bitshe
Owner  : Bitmixer
Owner  : Pb 1034 Sentrum
Owner  : Oslo
Owner  : NO

Then maybe hire a private investigator to track down the owner(s), and a lawyer from Norway (or wherever they turn out to be) in order to see if your case is viable.  You should also have the lawyer insure that they are following all of the laws of the jurisdiction in which they are based (which seems unlikely for most Western jurisdictions).  If not, you may be able to extract some satisfaction by having your lawyer notify the authorities in their country that they are operating outside of the law and providing them with the contact information turned up by your private investigator.

Good luck.  If enough people put pressure on companies like these to catch up to the rest of the world in customer service they will either change their ways or be forced out of business.  Either outcome would be good for Bitcoin.

Never knew that they are being active on the dark markets
But there's no harm in trying though, maybe they still care about his reputation on BTC talk
and yes, 30 BTC loss is a hard lesson
OP why did you want to mix the 30 BTC in the first place anyway?

I don't think they care about that. Nearly all drug dealers use their service (because they're actively being advertised by the dark net markets), so they'll have more than enough customers, whatever comes.

Of course it's bad for the OP, but what is 30 BTC? 1-4 weeks of income, depending on what market you're selling on and how much you're selling? I don't think it'll throw him out of business.

It's a hard lesson. Sorry for your loss, OP. Normally, there should be no reason for the Bitmixer guys being assholes, but if they decide to, there's little to nothing you can do.