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Topic: Account recoveries are moving again - page 5. (Read 20769 times)

legendary
Activity: 2184
Merit: 1302
December 26, 2018, 11:24:48 AM
#3
This is indeed a welcome development ad simply goes go show that you're really putting in effort to make the forum a better place and more accommodating for every user.
What most users must understand is that a change in the system takes time to implement as numerous factors would have to be put into considerations,this has really been a long time coming,but it's better late than never.
Good work theymos!
sr. member
Activity: 308
Merit: 280
December 26, 2018, 11:07:20 AM
#2
Couple of days ago, someone said when will be the new process started? And you gave us as you said it will be given at the end of the year.
Thank you for the Christmas gift.
administrator
Activity: 5222
Merit: 13032
December 26, 2018, 11:01:40 AM
#1
We've streamlined our processes, and Cyrus has put together a team for handling these cases, so account recoveries should now be handled at a reasonable pace again. Additionally, we will be somewhat more lenient in recovering accounts without signatures, though signatures often will still be required, depending on the situation.

If you have a locked account, send a new email to the @bitcointalk.org email address given in your "account locked" error message. (The email address changed a few weeks ago.) If you were previously sending messages to me or Cyrus, send a new email to the address here. We might try to go through the backlog of old-process recoveries in the future, but for now you should send new messages.

Sorry for the delay!
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