Topic: Alpha Technology is Pulling Posts On Their Site - page 3. (Read 4090 times)

It seems odd that many manufacturers made scrypt asics and are constantly improving on speeds and whereas as alpha-t has still nothing but excuses.I am glad that I didn't fall for their claims.

Alpha tech was the most obvious scam around.

Can't believe that much people fell for this shit.

They make scrypt miners right? Why is this in a BTC hardware thread?

Have contacted Alpha-T support twice now. No response (Once two weeks ago, once this week).

First asked to have my order downsized from 2 miners to 1 miner -- easy enough, wasn't cancelling my order, just downsizing..... No response.

After a week and a half or so (bad at timelines) of not hearing from them, I requested a full refund. No response. Not even a 'sorry, we cannot do that'.

So, lack of communication, Stalin-style Censorship on their forums, and people other than me experiencing the same problems leads me to the following conclusion:

STAY AWAY FROM ALPHA TECH.

Isn't their pre order supposed to deliver in july ? Or have they postponed any set date ? I believe you are bound by said terms and conditions you signed when you place the pre order ?

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 I am officially banned from the alpha-t.net forum's. I have yet to receive an email from them. I officially requested a refund yesterday, on their forums and through email. If they choose to totally ignore me (which I suspect) I shall further update you.

Watching with great interest.  Have been considering looking into refund situation on the little AT order.  After reading your post though I kind of have the pit-like feeling in my stomach that I got with, BFL, then later even worse with HashFast.

Good luck on getting your refund.

 Ok here we go.. this is my response.. let's see if these guy's can fly....

 I request you refund the money I sent you. I have already paid you £3,270. I expect the same in a refund in BTC  at today's rate or a bank transfer equivalent to the amount. You have had, and played with my money over 6 months, I am not asking interest, as you have already earned it. You have deleted my posts, and sent me a copy and paste response. I no longer see you as a reliable company and as of yet, you have not delivered. I officially request you refund my money, and I wish your company the best.

 I will post this in multiple forums, and email you accordingly. I will also let your customers aware via bitcointalk.org, litecoinforums.org and your forums,  of the progress of your company's responses. I tried to make a valid post on your said forum's,  and your moderators deleted them. Again, please refund my money, and I wish your company the best!

 Sincerely,

James Fauver III

 Here is more... I am officially requesting a refund tonight based on their decisions to send me a cut and paste response. I asked a legitimate question, and we they pulled my post and sent me this...

There is a good chance power consumption will be significantly lowered, no final figures yet and we are still advertising a maximum of 1875 and 375.

Some bank transfers can take a while to be processed, do not worry if your order is still on-hold, just send one email to [email protected] if it's been over 5 days.

If your order is on hold and you need to pay message me your order number (only final amount one not the deposit one!) and say you need it reset.

We are going through emails very quickly at the moment in anticipation of the new credit/debit card processor being up either this week or next so rest assured you will be responded to in good time. As of this edit we are now only days behind and will be fully caught by this Sunday (there will be a few exceptions).

'Processing' means we have received your payment and is the correct state, 'pending' means we have yet to confirm receipt of payment, 'completed' will show once the unit has shipped.

There has been a lot of concern regarding the payment due date approaching and I just wanted to reassure you all that in light of waiting for a new processor to be set up we have extended the date to 2 weeks after it has been set up so rest assured you have plenty of time.

Additionally I just wanted to reiterate that this forum is not for customer service questions, if you have any issues related to your order please email [email protected] and they will help you. We are very busy at the moment and I know nobody likes to wait but this simply cannot be helped; if you are not being served it is because somebody else is. We cannot prioritize anyone so please do not request this on the forum. I am sorry but I do not deal with orders and cannot help you with these questions so they will be promptly deleted in the interest of keeping the forum from being flooded with them.

Also the phone line is currently experiencing technical difficulties, it will be back up as soon as possible.

Finally please be advised if you would like to order and be a part of batch 1 orders will open on the site at the same time as the new processor is up so either this week or next. Sign up to our newsletter at the bottom of our site to be notified exactly when. So there is no need to email us anymore as you will be able to order yourselves soon enough.

https://forum.alpha-t.net/index.php?topic=652.new#new

 New post, I will probably be banned. If I need to email them, something is wrong, they already pulled my posts. If a moderator pulls a post, and does not speak to customer service to take care of a customer spending 20k USD, something is wrong. This is not the way you do business. At least here in Arkansas.

 I made a post earlier today asking a simple question whether AT will reimburse the amount sent to them originally or the current usd or euro price in btc as I ordered 2 of their 250mh/s units. Not only did they pull my post, but they also sent a 9 paragraph back response saying email them. Folks... This is unacceptable. They do not provide an open forum. Yes they have a massive forum, but they moderate it to the level of deleting legitimate questions. At this point I have to say my 7k investment in them is shit.

 You do not treat good customers this way, nor should you EVER moderate a forum to the point of screwing said customers. I have followed these forums, and they do this regularly. Please help guys, as they are trying to screw more than me.... I am a 6.7k investor. I begged them for answers, and they delete post's. They promised money back, and now delete posts. I simply asked if I request a refund, are you going to return the BTC I sent, or the equivalent of today's rate and got posts pulled.