Imagine you working with someone in some business, you trust your money to him. And one day he says: "Hey, I will not give your money back to you. I don't know you good enough! I need more information about you, your family, your biography... Do you have a car? Maybe problems with a law? Do you drink alcohol (I don't trust alcoholics)? I need your fingerprints too... Can you dance - I'd like to give money only to a good dancer first"...
I'll play the devil's advocate here.
Even though on a human level I agree with your logic.
1. BitCoin isn't money, not for US company. Neither other tokens.
2. Even if BitCoins were considered as money, they would still require full compliance with KYC/AML. Have you ever been to bank? They always ask same questions. Dealing with money was insanely complicated for ages. Dealing with BTC suppose to be easier, but only until point of "exit" where you have to go back dealing with banks once again.
It would really helped if Bittrex was more transparent on their banking relations and the actual requirements they follow, but I think they won't, simply because all those requirements not written yet so they follow vague recommendations to avoid any possible trouble. That results in ugly collateral damage as we see.
i don't know why you guys are arguing about these things. you are complicating something that is very simple!
you are offering a service and have a set of rules. i read them, even contact you and ask any questions i have, then if i agree with them i use your service.
then some day you change your rules, i disagree with them, so i stop using your service. simple and clean.
but here is what happened: bittrex changed their rules overnight without any warning and that meant we could not get our money out and they didn't offer any alternative for us either. dirty way of scamming people out of their money.
whether bitcoin is money or not money or they have AML/KYC or not doesn't change any of that.
as a matter of fact back in 2014 i remember Coinbase did the exact same thing but sent an Email to its users whose accounts were blocked the same way, asking them for a bitcoin address so they can send them their funds. simple and clean coming from a transparent and non-scammy service.