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Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 60. (Read 167989 times)

newbie
Activity: 35
Merit: 0
Ok guys so I had my account verified yesterday to echanced. You might've seen me posting in this and some other threads. My thing was Name Mismatch on echanced verification.

What I did, step by step, in case anyone finds it helpful:
1. 19th Nov - Created support ticket with uploaded scan of my passport (at this point I thought this whole thing is just inconvienient and been withdrawing bit by bit to the tiny limit I still had).
2. Waited 7 days - no resoponse. Somewhere withing these 7 days I've noticed my account was changed to "new" and my withdrawal limit to 0 with no notice or warning. This got me really worried.
3. 26th Nov - I've replied to the same ticket asking for an update.
4. At this point I also started reading on the extent of this problem and got really worried. Tried to get somehow in touch with Bittrex, started posting my ticket number on forums as well as in replies to @BittrexExchange and @ramikawach. I've tried to get their attention to all the bad publicity their company is getting. In tweets, I didn't post begs - there were 100s of these. I tried to ask a constructive question like "when can we get an update on support ticket backlog" etc, but always included my ticket number.
5. Read lots of threads on this topic, including r/Bittrex and r/Bittrexscam.
6. 2nd Dec - Some superstar on reddit said he got his ticket verified after emailing bill@bittrex and also that he got a reply from ryan@bittrex.
7. 2nd Dec - I've emailed these two chaps with a polite request to have a look at my case. I've tried not to sound angry or confrontational. From my own dealings with customers at work, I know how easy it's to get someone in to defensive mode so I've tried to avoid that.
8. 2nd Dec - Got automatic reply from Bill saying he reads all emails but might not reply if he's too busy and also that for support issues I should be contacting support.bittrex.com. No reply from Ryan.
9. 2nd Dec - At this point I've also uploaded to my ticket a new HD selfie plus another selfie of me holding passport next to my face (this is in addition to the passport scan I've uploaded originaly with the ticket).
10. 3rd Dec - Twelve hours later my account got approved for enchaced.
11. I took out all my coins to ledger.
12. Can sleep again.

What I find the weirdest is that my ticket on Bittrex support still shows as open. There's no reply there from Bttrex other than standard automatic one. I've also received no email about my account beign verified. In fact If I didn't log in to Bittrex yesterday I still wouldn't know. This makes me think my whole issue was resoved outside the official support channel by someone reading my email or seeing my tweet or post.

Now I'm not sure if this will work for anyone else.  Also sorry for the wall of text.







Problem is I don't trust these guys @bittrex with my personal documents. To much fukkery went on over there.
"HD selfie plus another selfie of me holding passport next to my face" that's completely INSANE for a 0.1 BTC withdraw.
Again, we are not talking about any FIAT withdraw! Wondering what's next ? We have to fly to Bittrex headquarters directly
to check my ID directly live and in person? I think that's insane.

Small amounts of crypto should be withdrawn without any hustle and without going threw enhanced verification!


newbie
Activity: 8
Merit: 0
Ok guys so I had my account verified yesterday to echanced. You might've seen me posting in this and some other threads. My thing was Name Mismatch on echanced verification.

What I did, step by step, in case anyone finds it helpful:
1. 19th Nov - Created support ticket with uploaded scan of my passport (at this point I thought this whole thing is just inconvienient and been withdrawing bit by bit to the tiny limit I still had).
2. Waited 7 days - no resoponse. Somewhere withing these 7 days I've noticed my account was changed to "new" and my withdrawal limit to 0 with no notice or warning. This got me really worried.
3. 26th Nov - I've replied to the same ticket asking for an update.
4. At this point I also started reading on the extent of this problem and got really worried. Tried to get somehow in touch with Bittrex, started posting my ticket number on forums as well as in replies to @BittrexExchange and @ramikawach. I've tried to get their attention to all the bad publicity their company is getting. In tweets, I didn't post begs - there were 100s of these. I tried to ask a constructive question like "when can we get an update on support ticket backlog" etc, but always included my ticket number.
5. Read lots of threads on this topic, including r/Bittrex and r/Bittrexscam.
6. 2nd Dec - Some superstar on reddit said he got his ticket verified after emailing bill@bittrex and also that he got a reply from ryan@bittrex.
7. 2nd Dec - I've emailed these two chaps with a polite request to have a look at my case. I've tried not to sound angry or confrontational. From my own dealings with customers at work, I know how easy it's to get someone in to defensive mode so I've tried to avoid that.
8. 2nd Dec - Got automatic reply from Bill saying he reads all emails but might not reply if he's too busy and also that for support issues I should be contacting support.bittrex.com. No reply from Ryan.
9. 2nd Dec - At this point I've also uploaded to my ticket a new HD selfie plus another selfie of me holding passport next to my face (this is in addition to the passport scan I've uploaded originaly with the ticket).
10. 3rd Dec - Twelve hours later my account got approved for enchaced.
11. I took out all my coins to ledger.
12. Can sleep again.

What I find the weirdest is that my ticket on Bittrex support still shows as open. There's no reply there from Bttrex other than standard automatic one. I've also received no email about my account beign verified. In fact If I didn't log in to Bittrex yesterday I still wouldn't know. This makes me think my whole issue was resoved outside the official support channel by someone reading my email or seeing my tweet or post.

Now I'm not sure if this will work for anyone else.  Also sorry for the wall of text.

hero member
Activity: 1088
Merit: 531
Free Crypto in Stake.com Telegram t.me/StakeCasino
This is unbelievable what they are doing...if you still have you account enabled, withdraw your money when you still can do that.
member
Activity: 63
Merit: 10
bittrex is working with the government to get everyones id, this is great. i thing kim jung un used to do the same thing in f..ing north korea
member
Activity: 63
Merit: 10
i opened a new ticket at scamrex support, told them that my other "account" got disabled to.. well atleast i got an answer this time.

Quote
Hi my emailaddress
We do allow multiple accounts.  All accounts must be verified to the same level.  Please let us know once you have enhanced verified your "emailaddress" account so we can continue to process your request to re-enable both of these accounts.

Also, you can deposit/withdrawal between accounts, but you may not execute trades of any sort between accounts you own.  This would be cause for account suspension.

Best Regards,

Lora @ Bittrex
Follow us on Twitter @ https://twitter.com/BittrexExchange



so i got disabled because i had 2 accounts? wtf.. so if one family with different people are using bittrex they cant because of ip limitations?

my other account contains $ 500 so it should qualify for self enabling, right?

so to get both my accounts enabled i have to verify it, then they'll need another 3 weeks to open my first. or will they just let me withdraw my $ 500 in shitcoins and keep the account that i want them to enable closed? only time will tell what scamrex is up to.


edit: i did a terrible mistake, my other account contains $ 610 im sorry that i lied


legendary
Activity: 1176
Merit: 1017

Quote
I am in the US and they are treating me the same way, so ---> there is something else going on here.  I am pretty sure that they are doing an analysis of the blockchains to see what addresses interacted with what other address to build some sort of a database of user profiles.


Sure, that's possible if your account is disabled. Mine is working fine. I can't withdraw.
BASIC verification is based on a US local register check. Maybe your are not  registered
properly or your location doesn't match with the database they are using? That's all.

Logically Bittrex doesn't have access to people registers outside the U.S. so everyone
is forced to do the enhanced verification. Even if you only have 0.1 BTC and just
want to withdraw it.  It's over the top and doesn't make sense. I don't want any
FIAT just my small amount of BTC that's it.


My account isn't disabled ---> they just wont let me withdraw. I submitted everything they requested for Basic and for Enhanced, plus extra. They just wouldn't verify my account for withdrawal.

But now I have another problem ---> they are delisting one my tokens, Tokencard, on the 8th but I can't get them off the site so I guess I'm just going to lose them?  That's $1000 bucks gone right there, alone....these guys need to get right!
wry
sr. member
Activity: 288
Merit: 251
Same here, no reply from bittrex, account 0 withdraw.  legacy account.  submitted verification and no answer.  I don't like whats happenning with bittrex

This is what got me and I just can't believe how wrong this is and there isn't even any comment from them on it!  How about a little warning Bittrex! 

I also am starting to think that their verification service gets paid more for each enhanced verification they do since my basic failed instantly and I've lived at the same place for years.

I keep thinking they will post an explanation and end it with "We just moved too fast, we'll let everyone withdraw .025 (or whatever) until we get things better sorted out."  But I am starting to lose faith.
hero member
Activity: 1834
Merit: 639
*Brute force will solve any Bitcoin problem*
I have already contack FB BITTREX, @BittrexExchange, this trhead and sent ticket to request verify account but until now never responded Sad
I stop it and opt out immediately.
too many problems, and I can not wait.

NXT coin is 100K on bittrex why? :-D did you see that? >

https://poloniex.com/exchange#btc_nxt
hero member
Activity: 2114
Merit: 740
Leading Crypto Sports Betting & Casino Platform
I have already contack FB BITTREX, @BittrexExchange, this trhead and sent ticket to request verify account but until now never responded Sad
I stop it and opt out immediately.
too many problems, and I can not wait.
sr. member
Activity: 717
Merit: 250
I have already contack FB BITTREX, @BittrexExchange, this trhead and sent ticket to request verify account but until now never responded Sad
newbie
Activity: 35
Merit: 0


Wow, now they are closing down their sub Reddit to shutup their loyal customers. Really that's your solution Bittrex ? Guys you really have
to learn how to treat loyal cusomers #CustomerRelationship



They tried, reddit said NOPE!



At least some good news here! Good move by Reddit. They know how to treat loyal users.
It seems Bittrex doesn't like critical questions and banning people because they want
their funds back. Wow, Bittrex turned into a dictatorship. What's next ?


 
Out of curiosity, has anyone outside of the U.S been able to successfully verify with only the Basic Verification?

Again, that is NOT possible!!! People OUTSIDE US are forced to do enhanced verification. It's insane.
Even if you only have 0.5 BTC and want to withdraw you are forced to do the enhanced verification
BASIC ONLY is working for US customers ( based on local register check).  And you can't withdraw
any altcoin, too. Will be very brutal when they start to delist more coins and you can't withdraw!!  Angry Huh




I am in the US and they are treating me the same way, so ---> there is something else going on here.  I am pretty sure that they are doing an analysis of the blockchains to see what addresses interacted with what other address to build some sort of a database of user profiles.

I'm also from the U.S. and Basic verification failed. In fact i still have not seen a single person claim to have passed this basic verification facade.

I ve been able to pass enhaned,if you are from USA write to us ,journalists,agencies,bittrex may goeas down beouse of printed tether



I don't get your point  Huh What does Bittrex have in common with Bitfinex's Tether ?
Pab
legendary
Activity: 1862
Merit: 1012


Wow, now they are closing down their sub Reddit to shutup their loyal customers. Really that's your solution Bittrex ? Guys you really have
to learn how to treat loyal cusomers #CustomerRelationship



They tried, reddit said NOPE!



At least some good news here! Good move by Reddit. They know how to treat loyal users.
It seems Bittrex doesn't like critical questions and banning people because they want
their funds back. Wow, Bittrex turned into a dictatorship. What's next ?


 
Out of curiosity, has anyone outside of the U.S been able to successfully verify with only the Basic Verification?

Again, that is NOT possible!!! People OUTSIDE US are forced to do enhanced verification. It's insane.
Even if you only have 0.5 BTC and want to withdraw you are forced to do the enhanced verification
BASIC ONLY is working for US customers ( based on local register check).  And you can't withdraw
any altcoin, too. Will be very brutal when they start to delist more coins and you can't withdraw!!  Angry Huh




I am in the US and they are treating me the same way, so ---> there is something else going on here.  I am pretty sure that they are doing an analysis of the blockchains to see what addresses interacted with what other address to build some sort of a database of user profiles.

I'm also from the U.S. and Basic verification failed. In fact i still have not seen a single person claim to have passed this basic verification facade.

I ve been able to pass enhaned,if you are from USA write to us ,journalists,agencies,bittrex may goeas down beouse of printed tether
member
Activity: 82
Merit: 10
Just because you're from the U.S. doesn't mean you have an advantage on basic verification. U.S. residents failing basic too.

That being said, I wouldn't be surprised if being outside the U.S. is somehow inherently more difficult, I just haven't seen any evidence of a difference.

I think everyone might be in the same shit-filled boat.

Yes it is inherintly far far far more unlikely that you will pass basic if youre outside of US. 1% chance.

Because its based on some US records. And phone registration is only in US.

I am in US and insta failed the "basic".  Never had the option for a phone verify.  Add my to the group in the shit filled boat...

Well, congratulations, you are f***ed. Wait couple of months and maybe you get your coins back.
newbie
Activity: 42
Merit: 0
Just because you're from the U.S. doesn't mean you have an advantage on basic verification. U.S. residents failing basic too.

That being said, I wouldn't be surprised if being outside the U.S. is somehow inherently more difficult, I just haven't seen any evidence of a difference.

I think everyone might be in the same shit-filled boat.

Yes it is inherintly far far far more unlikely that you will pass basic if youre outside of US. 1% chance.

Because its based on some US records. And phone registration is only in US.

I am in US and insta failed the "basic".  Never had the option for a phone verify.  Add my to the group in the shit filled boat...
member
Activity: 82
Merit: 10
Just because you're from the U.S. doesn't mean you have an advantage on basic verification. U.S. residents failing basic too.

That being said, I wouldn't be surprised if being outside the U.S. is somehow inherently more difficult, I just haven't seen any evidence of a difference.

I think everyone might be in the same shit-filled boat.

Yes it is inherintly far far far more unlikely that you will pass basic if youre outside of US. 1% chance.

Because its based on some US records. And phone registration is only in US.
pfx
newbie
Activity: 31
Merit: 0
Just because you're from the U.S. doesn't mean you have an advantage on basic verification. U.S. residents failing basic too.

That being said, I wouldn't be surprised if being outside the U.S. is somehow inherently more difficult, I just haven't seen any evidence of a difference.

I think everyone might be in the same shit-filled boat.
newbie
Activity: 35
Merit: 0


I'm also from the U.S. and Basic verification failed. In fact i still have not seen a single person claim to have passed this basic verification facade.



It's very strange at the moment. Enhanced verification for withdrawing crypto(even for 0.1BTC). Loyal customers getting accounts locked and silenced.
0 withdraw but unlimited deposit! Verification process that constantly fails. Thousands of support requests open. Bittrex trying to delete their Reddit page.

very suspicious, Cryptsy is the making? I mean they used the same tactic before they folded!





hero member
Activity: 644
Merit: 501


Wow, now they are closing down their sub Reddit to shutup their loyal customers. Really that's your solution Bittrex ? Guys you really have
to learn how to treat loyal cusomers #CustomerRelationship



They tried, reddit said NOPE!



At least some good news here! Good move by Reddit. They know how to treat loyal users.
It seems Bittrex doesn't like critical questions and banning people because they want
their funds back. Wow, Bittrex turned into a dictatorship. What's next ?


 
Out of curiosity, has anyone outside of the U.S been able to successfully verify with only the Basic Verification?

Again, that is NOT possible!!! People OUTSIDE US are forced to do enhanced verification. It's insane.
Even if you only have 0.5 BTC and want to withdraw you are forced to do the enhanced verification
BASIC ONLY is working for US customers ( based on local register check).  And you can't withdraw
any altcoin, too. Will be very brutal when they start to delist more coins and you can't withdraw!!  Angry Huh




I am in the US and they are treating me the same way, so ---> there is something else going on here.  I am pretty sure that they are doing an analysis of the blockchains to see what addresses interacted with what other address to build some sort of a database of user profiles.

I'm also from the U.S. and Basic verification failed. In fact i still have not seen a single person claim to have passed this basic verification facade.
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