[ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 64.

Colorblind

member

Activity: 392

Merit: 41

This text is irrelevant

Quote from: MightyGhost on November 30, 2017, 07:55:21 AM

Imagine you working with someone in some business, you trust your money to him. And one day he says: "Hey, I will not give your money back to you. I don't know you good enough! I need more information about you, your family, your biography... Do you have a car? Maybe problems with a law? Do you drink alcohol (I don't trust alcoholics)? I need your fingerprints too... Can you dance - I'd like to give money only to a good dancer first"...

I'll play the devil's advocate here.
Even though on a human level I agree with your logic.
1. BitCoin isn't money, not for US company. Neither other tokens.
2. Even if BitCoins were considered as money, they would still require full compliance with KYC/AML. Have you ever been to bank? They always ask same questions. Dealing with money was insanely complicated for ages. Dealing with BTC suppose to be easier, but only until point of "exit" where you have to go back dealing with banks once again.

It would really helped if Bittrex was more transparent on their banking relations and the actual requirements they follow, but I think they won't, simply because all those requirements not written yet so they follow vague recommendations to avoid any possible trouble. That results in ugly collateral damage as we see.

a-zimmerer

newbie

Activity: 35

Merit: 0

Quote from: MightyGhost on November 30, 2017, 07:22:19 AM

I'm sure they have no right to do that. They take money from unverified people, but to give them back they require verification that might never be successful!

OK, lets assume the verification is needed by laws in THEIR country. Then they should give the money back to unverified accounts and close them, not stealing the money.

That's the point. You can't just allow deposits and if you want to withdraw get an error message about required verification.
That's completely BS! The user has to be warned first that every deposit is stuck without verification first. And they should have warned LAGECY user to withdraw coins before a certain date or accounts will be switched to NEW accounts. They did absolutely nothing about this. They let every user run into the knive.

I advice EVERYBODY to leave negative feedback for these thieves.
I already did it because Bittrex is treating LOYAL customers like shit.

Click link below and then on TRUST. Give negativ fedback:

richiela (Bittrex admin - topic starter) :
https://bitcointalksearch.org/user/richiela-96390

ryan (Bittrex admin) :
https://bitcointalksearch.org/user/chiznitz-171880

Bill (Bittrex admin) :
https://bitcointalksearch.org/user/bittrex-bill-252559

AGAIN: BITTREX please give all LOYAL LEGACY users the possibility to withdraw their funds until end of year.
That would be perfectly fine for me! Thank you.

eye1

newbie

Activity: 23

Merit: 0

Quote from: bakra on November 30, 2017, 07:31:03 AM

I think this need more attention in the media.
Does anybody know how to get this story on CNN?

I asked few prominent figures from cryptoworld to report on this. Maybe more of us should ask. Twitter is a fine source.

Christian james

newbie

Activity: 4

Merit: 0

Quote from: rapidleech on November 29, 2017, 08:05:13 PM

Quote from: berluscoin on November 29, 2017, 06:22:12 PM

Following.
They might have problems with the government, they might have an unexpected high volume of new requests, they might be understaffed... it can be anything, but one thing is for sure: you can't treat your clients like this. People opened a ticket without getting a reply for weeks or months. Not a company I want to be in business with, they won't see a cent from me anymore, even if I get my money back.

+ these thieves checking this topic everyday, but no action , no answer

julian (CEO) :
https://bitcointalksearch.org/user/jyap-332203

richiela (Bittrex admin - topic starter) :
https://bitcointalksearch.org/user/richiela-96390

ryan (Bittrex admin) :
https://bitcointalksearch.org/user/chiznitz-171880

Why theyr acounts are still active? Why the Bitcointalk staff don`t bann them, regarding the situation? At least provide the IP`s to the police! I live in Europe, i can`t call to 911 as a SUA citisen, but the SUA residents who have money stuck in Bittrex, what the hell they are doing?! Call CNN, report them to autorities, make a video, upload it on youtube!

bakra

jr. member

Activity: 75

Merit: 5

Quote from: eye1 on November 30, 2017, 08:00:12 AM

https://www.youtube.com/watch?v=i5H47-gpRww

https://twitter.com/hashtag/BittrexTrouble?src=hash

In that Youtube video they only talk about certain countries, but the problem is worldwide. I'm from Europe and have the same problem, as well as a lot of people from the US.
It has to be more in the mainstream media so Bittrex knows their reputation is going south even more if they don't solve these problems quickly.

eye1

newbie

Activity: 23

Merit: 0

https://www.youtube.com/watch?v=i5H47-gpRww

https://twitter.com/hashtag/BittrexTrouble?src=hash

MightyGhost

newbie

Activity: 39

Merit: 0

Looks like most of the people don't see the point of the problem.

It's not about your tickets, support activity, verification procedure. It's about fairness, trust. WE HAD NO SUCH DEAL! We didn't agree that if account isn't verified they can block it! Why is that?

Imagine you working with someone in some business, you trust your money to him. And one day he says: "Hey, I will not give your money back to you. I don't know you good enough! I need more information about you, your family, your biography... Do you have a car? Maybe problems with a law? Do you drink alcohol (I don't trust alcoholics)? I need your fingerprints too... Can you dance - I'd like to give money only to a good dancer first"...

bakra

jr. member

Activity: 75

Merit: 5

I think this need more attention in the media.
Does anybody know how to get this story on CNN?

MightyGhost

newbie

Activity: 39

Merit: 0

Quote from: cjmoles on November 30, 2017, 01:45:10 AM

Quote from: MightyGhost on November 29, 2017, 08:12:39 PM

Quote from: Drumbic on November 29, 2017, 07:56:06 PM

Quote from: MightyGhost on November 29, 2017, 06:58:42 PM

If to close the account on Bittrex, will they return the money back? I haven't found any info about that!

You would have to FIRST get their support to answer the damn support tickets!

Maybe someone has already closed account there and it is needed to know if they will return money? Because in account deletion request it is written that account cannot be recovered after deletion.

I tried that one. I requested to have my account closed and have my funds released. However, they will not entertain any other request until the account is verified, and the verification process never completes. I told them that even if my account were verified that I would never use their services again anyway. I do not trust them anymore ---> they don't honor their own terms of service and they do whatever they want, whenever they want, without notice.

I'm sure they have no right to do that. They take money from unverified people, but to give them back they require verification that might never be successful!

OK, lets assume the verification is needed by laws in THEIR country. Then they should give the money back to unverified accounts and close them, not stealing the money.

ashokatano

newbie

Activity: 8

Merit: 0

Same thing here. Name Mismatch on enhanced verification. Waiting and waiting. And I'm from the UK.

Tbh I wasn't even worried that much until they've reduced my withdrawal limits from 0.025 to 0 with NO WARNING. It prompted me to have a read online and then I've realised the extent of the problem. There seems to be pretty much zero support for the tickets at least from low 400-thousands up now around high 500-thousands. That's over 100k tickets and it seems good few k of new tickets get created every day.

Pretty clear this is now way beyond the point of incompetence and something criminal is going on. I have around $6k stuck on bittrex. If there is any UK/US/EU lawsuit going on I'll be happy to chip in.

tommyj11

member

Activity: 63

Merit: 10

Quote

System upgrades in progress
Due to unprecedented user growth and request load, we are currently performing upgrades on our back-end systems. We are attempting to minimize trading impact but we expect short rolling outages on all markets. Downtime should be limited to 20 minutes per market but can be up to one hour. All wallets will be available for deposits and withdrawals. If status changes, we willll update this message.

so what update? support utdate?

cjmoles

legendary

Activity: 1176

Merit: 1017

Quote from: MightyGhost on November 29, 2017, 08:12:39 PM

Quote from: Drumbic on November 29, 2017, 07:56:06 PM

Quote from: MightyGhost on November 29, 2017, 06:58:42 PM

If to close the account on Bittrex, will they return the money back? I haven't found any info about that!

You would have to FIRST get their support to answer the damn support tickets!

Maybe someone has already closed account there and it is needed to know if they will return money? Because in account deletion request it is written that account cannot be recovered after deletion.

I tried that one. I requested to have my account closed and have my funds released. However, they will not entertain any other request until the account is verified, and the verification process never completes. I told them that even if my account were verified that I would never use their services again anyway. I do not trust them anymore ---> they don't honor their own terms of service and they do whatever they want, whenever they want, without notice.

I think they were compelled to work with the FEDS to avoid prosecution for transacting with sanctioned countries because their behavior is completely aberrant and against the whole ideology underlying the technology. Your documents are probably going straight into a CIA database along with every address you ever used on the ledger ---> better believe it! Don't be surprised if you get a visit from men in black suits in the next few months if you're in the United States.

hrh_fourtyseven

jr. member

Activity: 58

Merit: 10

Quote from: Drumbic on November 29, 2017, 09:06:43 AM

Quote from: hrh_fourtyseven on November 29, 2017, 07:42:46 AM

As..holes banned me from slack because I just asked about my ticket!

Grab a screen shot if you can.... They are saying they are not banning people for that...

I cant Bro
I just asked about my ticket politely and travis, the madafucka in their slack told me "wait I will check" after 1 minute he blocked me from slack. I have no access and cant take screenshot.
They are liars, they blocked me in twitter too

Drumbic

newbie

Activity: 42

Merit: 0

Quote from: rapidleech on November 29, 2017, 08:05:13 PM

julian (CEO) :
https://bitcointalksearch.org/user/jyap-332203

richiela (Bittrex admin - topic starter) :
https://bitcointalksearch.org/user/richiela-96390

These assholes have log in activity today and yesterday, yet CONTINUE to ignore us.

MightyGhost

newbie

Activity: 39

Merit: 0

Quote from: Drumbic on November 29, 2017, 07:56:06 PM

Quote from: MightyGhost on November 29, 2017, 06:58:42 PM

If to close the account on Bittrex, will they return the money back? I haven't found any info about that!

You would have to FIRST get their support to answer the damn support tickets!

Maybe someone has already closed account there and it is needed to know if they will return money? Because in account deletion request it is written that account cannot be recovered after deletion.

rapidleech

hero member

Activity: 756

Merit: 500

Quote from: berluscoin on November 29, 2017, 06:22:12 PM

Following.
They might have problems with the government, they might have an unexpected high volume of new requests, they might be understaffed... it can be anything, but one thing is for sure: you can't treat your clients like this. People opened a ticket without getting a reply for weeks or months. Not a company I want to be in business with, they won't see a cent from me anymore, even if I get my money back.

+ these thieves checking this topic everyday, but no action , no answer

julian (CEO) :
https://bitcointalksearch.org/user/jyap-332203

richiela (Bittrex admin - topic starter) :
https://bitcointalksearch.org/user/richiela-96390

ryan (Bittrex admin) :
https://bitcointalksearch.org/user/chiznitz-171880

Drumbic

newbie

Activity: 42

Merit: 0

Quote from: MightyGhost on November 29, 2017, 06:58:42 PM

If to close the account on Bittrex, will they return the money back? I haven't found any info about that!

You would have to FIRST get their support to answer the damn support tickets!

MightyGhost

newbie

Activity: 39

Merit: 0

If to close the account on Bittrex, will they return the money back? I haven't found any info about that!

gembitz

hero member

Activity: 1834

Merit: 639

*Brute force will solve any Bitcoin problem*

Quote from: berluscoin on November 29, 2017, 06:22:12 PM

Following.
They might have problems with the government, they might have an unexpected high volume of new requests, they might be understaffed... it can be anything, but one thing is for sure: you can't treat your clients like this. People opened a ticket without getting a reply for weeks or months. Not a company I want to be in business with, they won't see a cent from me anymore, even if I get my money back.

i hope we get some personal addresses soon i can't wait to see these clowns get justice :\ i can't even sell at the peak $11,000 because of this Bill asshole D: D: seriously wtf<<<

berluscoin

newbie

Activity: 42

Merit: 0

Following.
They might have problems with the government, they might have an unexpected high volume of new requests, they might be understaffed... it can be anything, but one thing is for sure: you can't treat your clients like this. People opened a ticket without getting a reply for weeks or months. Not a company I want to be in business with, they won't see a cent from me anymore, even if I get my money back.

Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 64. (Read 167989 times)