Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 71. (Read 167989 times)

Lol I can't withdraw single dogecoin today.

i wonder if some1 tried to close the account.

by applying for closure the account needs to be enhanced verified and bittrex is obliged to payout the funds to the accounts named by the owner. i see this as next step if the verification doesnt work.

yes, i looks like. i had to upload ID (front and back) and a new selfie. i did not withdraw i want to sell some coins first.

I'm in UK, been changed from legacy to new account status with no withdrawal allowed same as others here.
Basic verification failed (instantly as expected) don't want to jump through "enhanced" hoops as no reason to trust them with sensitive documentation.
They have changed terms and conditions with no warning and have basically stolen my holdings.
That's the fourth exchange to steal from me if I don't get access to what they are holding from me.
Interestingly the police here recently contacted me regarding the Mintpal court case asking for all my account  details - supposedly to help provide  prosecution evidence.
Good luck to all to get your funds back.

Nobody isn't answering me about resetting the basic info. Has anyone had any luck phoning Bittrex?

ok, just confirmed my uncertainity. the blocking of accounts and slow verification is based on geolocation of the documents you upload.

i just received enhanced verification in 5 mins with Austrian documents.

never received a verification with Ukrainian documents. so Ukraine is on a ban list. seems Bittrex received a visit from US Government.

3 months is a lot of time. what is the place of your residency? just interesting if it has smth to do with the geolocation of the users.

Are you saying that your automated verification worked and that you are able to withdraw?

finally they downgraded my accounts and i had to upload the stuff   now i have an ENHANCED account.

many people have difficulty verify account, the system always reject the uploaded document id, and the very long response to this complaint ticket makes the users restless.
I have filed verify account since 3 months ago but until now the account has not been verified

I posted in another thread, but I'll do it here as well.
Add me to the list of people waiting for a support ticket to be answered to access their funds.

Been a Bittrex user since 2014, had 'legacy' account changed to 'new' with 0.025btc withdrawal. I would have been ok with that since I could still have some access (despite being gouged on fees). Then it lowered to 0.00btc. I basic verified and it failed after providing my legitimate info. I left off the unrequired info, but perhaps it's required (middle name/passport ID etc). I don't feel comfortable trusting Bittrex and a 3rd part with a scan of my ID for the enhanced verified, how am I supposed to know where that'll end up or be sold too? Not only that but I can't even be guaranteed it'll work.

Currently been waiting a week to get a solution, which is less then most of you so I probably have a couple weeks to go. I'd be happy with a one time withdrawal to get my remaining funds out. Thankfully I don't leave a large % on exchanges, as I've learned through the years with Mintpal and Crypsy, but it's still a BS situation.

Good luck to everyone waiting.

Edit: I will also mention I don't feel it's a scam. The warning was on the walls and it's on me for not withdrawing EVERYTHING. I'm just upset the basic verification failed compounded with the slow response time while holding peoples money hostage. I remain hopeful for a resonable solution.

I have opened two tickets in the timespan of three days. The sequence number on zendesk grew for over 21.000. On twitter people are reporting of waiting times over two months. This exchange is going bananas. Get out while you still can!!

Yes they could solve their overworked not able to responded to tickets problem somewhat by reinstating Legacy members and giving them a grace period for the changes., its only fair.

I'm curious, is there anyone in this thread from the U.S. who has gotten BASIC verification processed and is now able to withdraw?

I mean Basic verification AFTER all these new rules were put in place. If now verified, did you have to tweet in order to get your ticket processed or was there some other trick?

I VOTE TO CREATE A KANGAROO COURT TO DEAL WITH THESE BANDITS >>> PITCHFORKS&TORCHES LIT :-D WEEEEEE

https://bitcointalksearch.org/topic/m.25255094
check small part... or #BittrexTrouble in Twitter.

My account is verified and i sold all my positions and withdrawed everything with no problems. I hope it wasnt for nothing.

Had my LEGACY Account everything worked fine.
Then without warning the account was turned into a NEW account with 0.025 BTC limit.
After 3 weeks limit dropped down to 0. Now I can't withdraw anything.

They also changed their FAQ page. Limit on NEW accounts are 0 now before 0.025 BTC
I don't think they can't just change their terms without giving everybody
a heads up.


Support just says If I want my money I have to do the extended verification process.
As fare as I know BASIC verification only works with US citizens. Basically everybody
outside US has to send a copy of their ID to them. It's ridiculous

 

Hotel California...

Is this what the average Bittrex user now looks like, a little bit unhappy and depressed as s/he can no longer get at there hard earned crypto..