Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 84. (Read 168071 times)

Just to organize this a little bit. So far reports come from following regions:

Iraqi, Iranian, Syrian, Ukrainian, Crimean (Russian/Ukrainian users located in Crimea), Cuba, Turkey

The question:

Does anyone from above countries had their issue resolved, or have unaffected/active bittrex account?

I'm trying to determine if this issue is strictly geographic. If there exist someone (or preferably group) of people from above regions, who still able to operate than probably what's happening is not related to geopolitics/regulations. If, however, all users in some regions are affected it would indicate regulatory-like attitude. Not trying to prove anything just assessing information.

Edit:
Someone from Turkey have valid account.

you see, my dear friend, the root of the problem is the lack of proper information from bittrex team about WHY did they block the accounts, THAT is the main issue, believe it or not, people of my group had total cache over 300k dollars in bittrex, that may look small compared to the volume of an exchange site, but to give you a comparison of how big it is, that amount in my country worth billions! total salary of at least 10 people for 5 years without spending a penny! when this big money gets blocked WITHOUT telling WHY, many questions rises.
it's long time and knowing issue that many many times bittrex blocks wallets right before big moves in it's market, that by itself, is a very shady move, but, we didn't make a single noise, and learned how to compensate with the issue ourselves.
all in all:
1- when you look at their behavior, when you search the linkedin website and you find that bittrex has OVER 80 staff working, then you CAN'T sat they are struggling with staff numbers
2- when you and your members time and time again, before starting to work in their website had asked if they are ok with your country and they SAID YES, and now, they block all people from your country WITHOUT warning or giving a time frame to withdraw from their site.....
3- when 80 staff members FAIL to reply to a single ticket from people from YOUR country.....
4- when ENHANCED accounts got blocked WITHOUT explanation.....
5- when all of this happen NEAR the fork of BTC, and possible retraces.....
6- when when when.....

you would only sit and think about one or two possible conditions :
1- bittrex was FORCED by government to take actions against your country, then the question is WHY NOT LETTING WITHDRAWALS like poloniex or other websites that have same condition?
2- bittrex is USING your money for his OWN benefit by investing and trading it behind the scene
3- bittrex is going in the direction that WILL cause it to become another crypto scam in near future

now you see, to avoid all of this NOISE, POSSIBILITIES, GUESSES,..... it could be done with a SINGLE, SIMPLE, blog post by their staff, EXPLAINING the reasons and the root of the problem CLEARLY, something they are NOT doing !!!!!

cause plenty of non English speakers don't care about the forums here , why to join the forums when your English isn't good ??!
people are creating accounts cause they want their voice to be heard , newbies account don't mean that they are lying

some countries were affected by Bittrex , not sure how many but I'm Sure that Syrian , Iraqi , Iranian and Ukrainian traders were affected
I'm Legnedary and my account is disabled too , so feel free to believe what others are saying or not

THE PROBLEM DOES EXIST !!!!

Why is it that mostly all the complaints of lock accounts are coming from newbies here? Hardly none are from vets... Hmm....

25 days pass
no proper action from bittrex staffs
it is a lame move
it is an unprofessional act
they disabled my legit account with no reason

bitrex is scam
clear away from bittrex everybody

Be aware of Shittrex soon they scam your money too

It's 25 day now!!!!!!
I'm sooooo angry
I want my money. myyyyy money. do you get it bittrex? its my money not yours! you have no right to block it. I will get a lawyer soon and give my money and my loss

Hi!

I understand yr situation i felt same way. very bad feeling when yr big amount of money blocked by other persons. Im only written my experience and i tried help to people who follow my instruction.

Mine problem was solved, all i  can say.

i can prove that some members get back their acc or has been verified after a few times.

join to this group and see that is true.
https://www.facebook.com/groups/366201860503420/

I dont want to hurts anybody and i respect all the nationality around the world among iranians too.

i was a "victim" too ...

My account is also disabled for close to one month, my account verification level was enhanced.
They disabled account without any prior notifications or change in Terms and Conditions.
They just answered my ticket to wait more because account is under review, it is near 1 month that my account is under review.

Many buying selling opportunities loses...

Bittrex My account is closed 25 days without reason   

It is being 26 days , my Enhanced account is disabled with 125,000$. No reply from Bittrex ! [/size]

My account is still disabled since 26 days ago and no response to my tickets

its 1 month and my acount still disable
they say   review   whata hell is this review?



http://uupload.ir/files/9gjw_disableacount.jpg

Ok, I tried to keep my silence until now, but i can't sit and read you repeating yourself, WITHOUT even understanding what is the situation, at least, please read this one response VERY carefully :
1- Bittrex had a "slack" support chat, many of the people complaining here opened a SINGLE ticket and sent the staff their number in SLACK
2- When they didn't get response from staff (not in slack nor in ticket) they complained to them in slack and many of them got BANED from slack without reasoning nor explanation
3- even if Bittrex had 1 SINGLE support man, handling 600 tickets wouldn't take more than 20 days (30 tickets a day is nothing for a regular support)
4- NOT explaining WHAT is the root of the problem from Bittrex causes more DAMAGE both to people and to their own reputation
5- NOT telling any estimated time about WHEN and HOW the issue can be solved is another part of the problem

Now, BEFORE you start typing about being POLITE, please tell me,

BANNING WITHOUT REASONING,
NOT GIVING INFO ABOUT THE ROOT OF PROBLEM,
NOT ANSWERING ANY OF THOSE 500 TICKETS SO FAR (Not even one from my country Iran)

do YOU consider these behaviors POLITE?
if you say yes, then i would really suggest you to go and visit a psychiatrist because i would say your judgment is corrupted.

but for those who are wondering WHO am I?

I am a medical doctor at the age of 40, a person who trades crypto currencies to be able to help his family's economic situations, living in Iran does not mean every single person is some how a terrorist or works with those type of organizations, I even explained in my ticket to the staff that I am an admin of a telegram group containing over 360 traders that where working in bittrex and ALL of them got their accounts disabled, and so far NONE of them got any LEGIT response other than a repetitive post sent using a bot, so far THAT is my only ticket and THEY didn't even bothered to communicate with me, i even provided them screen shots of the telegram group showing the number of members and me being it's admin, considering that the name I use in telegram group and in bittrex are the same, and if you even want to i can show you my very OLD facebook account with my name on it, the least a support team could do was to communicate with me knowing that I could relay their message to over 360 people who have the issue with THEM, THAT would reduce the job they had to do drastically.

BUT, so far, not even a single member of my group GOT a single answer to their SINGLE ticket. so, stop repeating yourself and understand that people who are complaining here, TRIED to be POLITE, TRIED to HELP STAFF, TRIED EVERY THING they could to solve the problem.

When you get no reasoning for the counter party's action, when the only message you receive is that you violated the website's law (a typical message when you login to your account), and when non of the staff, I DARE THEM, come forward and TELL TO MY FACE, what RULE did I VIOLATED?,.......

Yes my dear friend, you don't even understand the root of the problem and you just repeat your nonsense words time and time and time again, if you want to, I can PROVIDE you with the content of the TICKET and the REPLIES i sent in there single sided to see if I can help the staff or not, and again PROVIDE you the lack of any activity from the so called support team....

Who do you joke with? when you see the last active time of the staff on the website, it's over DAYS that they didn't even LOG IN to their account on bittrex, is this really HOW a support team SHOULD work? then how do you compare this with Bitfinex that replies to every single ticket I opened so far in less than a working day?

please, stop fooling around and DON'T INSULT OUR INTELLIGENCE with your primitive suggestions

It's a pity that Bittrex have messed thing up for so many people. They used to be one of the better exchanges out there but now they are going the same way as Poloniex - down the drain !
They are not scamming there users, it's just a case of really bad customer service; the probably have a very small team and are unable to cope with the massive amounts of complaints.

my account is disabled too more than 3 week ago, i don't know why they aren't responsive ! https://ibb.co/kLVZaw

bittrex disabled my account 26 days ago and support not response.

believe me. i felt same in a last few weeks like you but  NO SENSE complaining all day in this forum . No sense.  Just follow my instructions and bring yr  money out. Thats all. All other things are no sense.
Use your brain.
altcoin exchanges are not fully legal services. all details in hand of owners. your money is their until you withdrew it.
stop crying and do what to do and bring yr money out.

nobody likes if somebody spams all topic with his/her problem every day.

i know many members they can get back acc and has been upgraded. its fact.

all other are no sense

if you didnt got answer until now dont open support ticket again, go to twitter https[Suspicious link removed]xchange

and send messages with remuinder w yr ticket number to bittrex employees and another to main channel. use "tweet to" option you can find at left side of page
@jyap
@richiela
@ramikawach

@BittrexExchange

only one message, dont bagging them. you can reply to their posts too with yr ticket number.



be polite and informative. at support ticket too.

more info, more explaining, more chances to win.

dont cry, be smart.

but tweeting only if you didnt got answer and didnt solved yr problem within 10-14 days  or more.
support works but slowly

I agree with rapidleech,
he is right.
If they dont have enough clerk to deal with tickets, they can simply enable all accounts in just one click to get rid of thousands of tickets