Topic: [ANN] BTC38.com - Crypto exchange launched its English sites - page 3. (Read 25757 times)
September 02, 2017, 07:12:37 AM
facebook error fixed, for now i can login
September 02, 2017, 02:15:37 AM
There is no staff from BTC38 here or at any English forum at all.
Maybe try: http://www.btc38.com/trade/vote_for_trade_en.html
Maybe try: http://www.btc38.com/trade/vote_for_trade_en.html
September 02, 2017, 01:27:41 AM
hello can you add
Maxtime
MAXT
ANN: https://bitcointalksearch.org/topic/ann-maxt-maxtime-2117824
Website: http://maxtime.ga/
Block Explorer: https://chainz.cryptoid.info/maxt/
Source: https://github.com/memebtc/MAXTSOURCE
thank you very much
Maxtime
MAXT
ANN: https://bitcointalksearch.org/topic/ann-maxt-maxtime-2117824
Website: http://maxtime.ga/
Block Explorer: https://chainz.cryptoid.info/maxt/
Source: https://github.com/memebtc/MAXTSOURCE
thank you very much
September 02, 2017, 12:43:54 AM
Update:
"Sorry, the question has been fed back to the technician for inspection, please wait for fix."
A few hours later:
"Hello, we have fixed the problem, but the data has not been synchronized, please later in the operation. Hope to help you"
Now:
It's working for me, I can login!
"Sorry, the question has been fed back to the technician for inspection, please wait for fix."
A few hours later:
"Hello, we have fixed the problem, but the data has not been synchronized, please later in the operation. Hope to help you"
Now:
It's working for me, I can login!
September 01, 2017, 01:01:19 PM
Update:
I tried my best [again] to explain Tame the exact problem, it seems that he understood it this time:
"Oh. sorry. we are checking the problem. if you are anxious to buy or sell your coin. you can download a QQ APP from APP store or Android market. then you register a new account and I will transfer your Balance to you fisrt".
It seems that Tame is using google translate like all of the stuff there.
I'm still asking people here to contact Tame at [email protected]
and try to explain the problem in their words. It can only help.
I tried my best [again] to explain Tame the exact problem, it seems that he understood it this time:
"Oh. sorry. we are checking the problem. if you are anxious to buy or sell your coin. you can download a QQ APP from APP store or Android market. then you register a new account and I will transfer your Balance to you fisrt".
It seems that Tame is using google translate like all of the stuff there.
I'm still asking people here to contact Tame at [email protected]
and try to explain the problem in their words. It can only help.
September 01, 2017, 12:32:23 PM
Update:
Tame, The BTC38 Admin, is responding to emails right now ([email protected])
After I tried my best to explain the problem, He wrote me back:
"sorry. I can not understand what is your problem. do you mean you forgot you account?"
It seems that they are not aware of the problem at all
Please, can somebody explain him the problem, maybe my English is not good enough.
Thank you.
Tame, The BTC38 Admin, is responding to emails right now ([email protected])
After I tried my best to explain the problem, He wrote me back:
"sorry. I can not understand what is your problem. do you mean you forgot you account?"
It seems that they are not aware of the problem at all
Please, can somebody explain him the problem, maybe my English is not good enough.
Thank you.
September 01, 2017, 11:35:00 AM
2.5 days without access to my funds, it's not funny anymore.
I tried to contact the Admin ([email protected] and [email protected]), No answer so far.
I also sent email to Ken, the one person that I know in their building who really speaks English ([email protected]).
He works on the floor above BTC38 and can speak with the btc38 stuff there, He helped me before, but no answer so far.
8 hours from now they start their working day, I'll call to +86-755-66800383 with a small hope to find someone who can understand the problem in English.
I tried to contact the Admin ([email protected] and [email protected]), No answer so far.
I also sent email to Ken, the one person that I know in their building who really speaks English ([email protected]).
He works on the floor above BTC38 and can speak with the btc38 stuff there, He helped me before, but no answer so far.
8 hours from now they start their working day, I'll call to +86-755-66800383 with a small hope to find someone who can understand the problem in English.
September 01, 2017, 08:29:43 AM
Their "english" staff - google translate 
btc38 has a serious lack of english-speaking support. Someone here has written about only one person who knows english.
btc38 has a serious lack of english-speaking support. Someone here has written about only one person who knows english. September 01, 2017, 07:20:31 AM
"crypto to crypto trading" ??
They have no crypto/crypto pairs, and the crypto/btc pairs are disabled in the last month.
All the 30 crypto/cny pairs are working, but not for the 'facebook login' users
Anyway, it already happened before.
Facebook changed their api 2 days ago,
and now it will take a few days for btc38 to adjust their platform.
I still have hope that my funds are safe there.
Yesterday the "Facebook Error" disappeared and instead, it redirects me back to the main page with the "Login/Reg" button.
It means that somebody is working on it (Hopefully).
When (if) the exchange will return, I'll consider to withdraw all my funds. The lack of communication is not acceptable.
I know they don't have people who answer phone/email and know English,
but they have a few people who answer tickets in English, and there are no tickets in English in the last days (because nobody can login to open one...),
So what are they doing? Took a vacation?
They have no crypto/crypto pairs, and the crypto/btc pairs are disabled in the last month.
All the 30 crypto/cny pairs are working, but not for the 'facebook login' users
Anyway, it already happened before.
Facebook changed their api 2 days ago,
and now it will take a few days for btc38 to adjust their platform.
I still have hope that my funds are safe there.
Yesterday the "Facebook Error" disappeared and instead, it redirects me back to the main page with the "Login/Reg" button.
It means that somebody is working on it (Hopefully).
When (if) the exchange will return, I'll consider to withdraw all my funds. The lack of communication is not acceptable.
I know they don't have people who answer phone/email and know English,
but they have a few people who answer tickets in English, and there are no tickets in English in the last days (because nobody can login to open one...),
So what are they doing? Took a vacation?
September 01, 2017, 06:38:53 AM
Yup, it's happened before so not freaking out yet. Sucks not being able to access acct or trade tho.
cannot login to my account due to facebook error message too
It is not scam. Facebook troubles took place in past. Telephone may be turned off due to non-working hours. I think we just have to wait.
I cant login to btc38.com with my facebook account, facebook error and raising a support ticket doesn't work either.
Why not leave some information about what is going on.
Why not leave some information about what is going on.
This is terrible, phone from main page turned off also! Calling all day. Is that a scam?
A famous exchange platform in China, but recently no new coins get listed on this platform, I think the platform can list some hot coins such as asch XAS coin, which has a great community in my opinion.
cant login to btc38.com with my facebook account, facebook error
Same for me. I see an updated layout on the chinese language pages: new site coming?
Where did you see updated layout? I remember last maintenance was announced at banner on main page of chinese version.
Sent them two emails about "facebook error", still no response.
cant login to btc38.com with my facebook account, facebook error
Same for me. I see an updated layout on the chinese language pages: new site coming?
cant login to btc38.com with my facebook account, facebook error
how long will it be down for maintenance?
What is it's positiion on BCC. Been reading translated Chinese pages and don't see if it will give BTC holders BCC.
Jump to: