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Topic: [ANN] BTC38.com - Crypto exchange launched its English sites - page 5. (Read 25757 times)

legendary
Activity: 1470
Merit: 1021
After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!

That is very bad.Please,post the outcome of this problem,so the people can know if they deliberately pushing people to change BTC for other coins(with few percent of lose due to slightly inflated prices) or it was just mistake of theirs wallet.

I've received my BTC now. It all has to do with the regulations in place. I would say your best bet is to just do the transfer to another stable coin and sell elsewhere. The exchange itself at BTC38 has always been reliable for me it's just not fun when you can't get your BTC or LTC in timely fashion.
sr. member
Activity: 308
Merit: 250
onore dikeido
After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!

That is very bad.Please,post the outcome of this problem,so the people can know if they deliberately pushing people to change BTC for other coins(with few percent of lose due to slightly inflated prices) or it was just mistake of theirs wallet.

I will update when there is a resolution. I think you're right - they want people to convert to a coin that is not BTC/LTC and withdraw from there. Can't really blame them. You CAN blame the Chinese government.

Converting to another coin before withdrawing is fine. It's better than losing everything. I just wish they would come out and say that.

that's was the way i did it, buy another alt coin, transfer them to other exchange, sell it for btc

the hard part was to make sure the price of altcoin i buy, at least same or lower price. since at btc38 cny market more active than btc market.
sr. member
Activity: 916
Merit: 312

I can confirm that after 10 days of waiting,I finally got mine BTCs from BTC38  Cheesy
sr. member
Activity: 1176
Merit: 286
legendary
Activity: 1470
Merit: 1021
After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!

That is very bad.Please,post the outcome of this problem,so the people can know if they deliberately pushing people to change BTC for other coins(with few percent of lose due to slightly inflated prices) or it was just mistake of theirs wallet.

I will update when there is a resolution. I think you're right - they want people to convert to a coin that is not BTC/LTC and withdraw from there. Can't really blame them. You CAN blame the Chinese government.

Converting to another coin before withdrawing is fine. It's better than losing everything. I just wish they would come out and say that.
sr. member
Activity: 916
Merit: 312
After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!

That is very bad.Please,post the outcome of this problem,so the people can know if they deliberately pushing people to change BTC for other coins(with few percent of lose due to slightly inflated prices) or it was just mistake of theirs wallet.
legendary
Activity: 1470
Merit: 1021
After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!
legendary
Activity: 2716
Merit: 1094
Black Belt Developer
the xcn wallet has been frozen for months for everybody.
the last thing they said yesterday was that if should be fixed in a few days.
hero member
Activity: 549
Merit: 500
BTC38 frozen my XCN wallet about 94 days. I wait very long.
XCN-dev fixed bug and sent blockchain few weeks ago but BTC38 will not plan - unlocked my coin.
Be careful!

Maybe you ever make a mistake so your coins are frozen, if you never make a mistake better you try to contact dev and not just once to give an explanation because i think they are busy every day with email and chat in.. so i suggest you to Urged him continuously
member
Activity: 70
Merit: 10
woah that's a lot of money
got my LTC and BTC after 11 and 8 days, not so bad

It's enough for it to not be an outright scam but "not so bad" is something I'd beg to differ on.

Chinese are used to a lot of authoritarian shit like this but as a red blooded American it makes my skin crawl that one would be disallowed access to funds which are capable of transferring within less than one minute for a full week and a half.
member
Activity: 86
Merit: 10
got my LTC and BTC after 11 and 8 days, not so bad
newbie
Activity: 21
Merit: 0
BTC38 frozen my XCN wallet about 94 days. I wait very long.
XCN-dev fixed bug and sent blockchain few weeks ago but BTC38 will not plan - unlocked my coin.
Be careful!
full member
Activity: 155
Merit: 100
everything ok now, and btc still can withdrawal
newbie
Activity: 34
Merit: 0
its great exchange,and im in
yea since 2014 im trade here
newbie
Activity: 6
Merit: 0
its great exchange,and im in
full member
Activity: 155
Merit: 100
same issue
just logout
relogin
and remove the _en from the url, you will be set to go

Why they cant fix that so long
jr. member
Activity: 58
Merit: 17
They paid after 15 days as it was stated in their policy. That is really a bad policy for customers. But I'm glad that at least I was able to have my balance back.
full member
Activity: 155
Merit: 100
They no need english speaking users anymore  Grin
newbie
Activity: 20
Merit: 0
Same Problem.
Opened a ticket yesterday about it, waiting for more than 24 hours and 2000+ tickets before me.

You can also send an email to [email protected], the only person there I know who speaks English: Ken.
He always answers after a few hours from his phone even.
Or you can send direct email to the manager/founder of btc38: [email protected]
legendary
Activity: 2716
Merit: 1094
Black Belt Developer
After theirs server maintenance when loading pages for any of trading pairs(http://www.btc38.com/trade_en.html) on english site version ,Buy/Sell orders and Recent history cant load at all,just show Loading... indefinetely.

But pages loading fine on chinese site version.Flushed DNS,cleared history,but still the same problem.

Does anybody else who trading on BTC38 english site version has same problems???

same problems.
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