At least some progress has been made, since now I am able to download arbitration awards for the notes I bought. I am still working on getting the arbitration awards authenticated though...
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JUN 20, 2016 | 08:51AM PDT
Original message
Kanati wrote:
The following loans have had defaulted status for several weeks now, but I have not seen any arbitration awards have issued for them yet:
kslabs Update monitoring of transport vehicles.
C - 0.01000 /
0.000000 0 of 2
defaulted 0.01356 Wednesday, October 14,
itscory Debt Consolidation (1st Loan)
C - 0.01016 /
0.011338 7 of 9
defaulted 0.00312 Tuesday, November 3, 2015
dandana Buying a car for my company
C - 0.06083 /
0.017570 1 of 6
defaulted 0.08785 Thursday, November 12, 2015
When will I be able to download the arbitration awards for these loans?
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JUN 22, 2016 | 05:10PM PDT
John replied:
The arbitration awards should be available for you to download in your Investments page. Just to make sure, I am sending you the description. Thanks for reaching out!
After 90 days of a borrower missing a payment, the borrower and investors go through the process of arbitration. Arbitration is a legally binding contract in which the investors of the defaulted loan receive all of the borrower’s personal information via an arbitration award. The investors may then use this information to pursue legal action if desired. The borrower technically has 14 days from the date their case is escalated to arbitration to file a dispute. If no dispute is filed after that period, then yourself and the rest of the investors will receive the arbitration award with the borrower’s information automatically via email.
Feel free to contact us with further questions and read more about arbitration here:
https://btcjam.com/faqs#arbitrationhttp://blog.btcjam.com/post/78529756680/Best,
BTCjam Support Team
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JUN 22, 2016 | 11:10PM PDT
Kanati replied:
Clarification - the loan listings mentioned in my last mail have no links to arbitration awards, they are only listed as "defaulted". Other defaulted loans on my "Investments" page do have links to arbitration awards, and I am able to download the awards from them.
The missing links to arbitration awards may possibly have something to do with the fact that I also own notes on these particular loans, but no matter what the reason may be I think that I am still entitled to receive arbitration awards on these loans showing the correct amount owed to me.
This issue is directly related to unresolved support case # 128701 (see attached mail for more information).
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JUN 24, 2016 | 08:04AM PDT
Kanati replied:
Dear BTCjam Support
I am still unable to download these awards, and still waiting for your answer.
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JUL 26, 2016 | 08:17PM PDT
John replied:
Thanks for your email and apologies for the delay, although this may have been answered on a different read, already. All Arbitration Awards issued after February 2016, should be available for your to download in your Investments Page. Please let me know if otherwise. All Arbitration Awards prior to February 2016, are to be issued by Net Arbitration and they should be contacted for that purpose. All Arbitration Awards are final, meaning they belong to the initial investor of the loan and cannot be transferred when a note is sold to someone else. Thanks for reaching out!
Best,
BTCjam Support Team
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JUL 26, 2016 | 09:52PM PDT
Kanati replied:
Hello John, and thanks for your reply.
In your last mail you wrote, "
All Arbitration Awards are final, meaning
they belong to the initial investor of the loan and cannot be transferred when a note is sold to someone else". BTCjam earlier provided arbitration awards in my name on notes I bought BEFORE the loans went through arbitration, so has this policy changed, or does the statement only apply for notes traded AFTER a loan has been arbitrated?
Your statement also appears to be in conflict with bullet 14 in our arbitration awards (emphasis added) -
"14. The total amount owed by the Debtor at the time the Debtor stopped making paymentsis 6.82991093 bitcoins and is
immediately due and payable to the Creditor(s) and their successors and/or assigns as follows:"
I understand this section of the award to mean that I can transfer my share of a loan to a successor, basically contradicting what you wrote(?).
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JUL 29, 2016 | 05:06PM PDT
John replied:
Thank you for your email. I have already forwarded your question to my manager, please let me know if you don’t receive a reply within a business day.
Best,
BTCjam Support Team
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AUG 02, 2016 | 05:41AM PDT
Kanati replied:
Hello John
One business day has come and gone, but I have not received the promised reply.
Is there any news?
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AUG 03, 2016 | 07:06PM PDT
John replied:
Thank you for your email. I have not heard back from the legal department, they have told me what I already told you, that all Arbitration Awards are final. Should they reply to me with an extensive answer, I will be happy to let you know. Thanks for reaching out!
Best,
BTCjam Support Team
The text in my netARB awards are nearly identical to Dhami Law Firm awards, and also signed with "/s/", so I am also following up on the verification and authenticity issues with them and Kevin Palley (enforcemyarbitrationaward.com). At the moment I am waiting for answers from the respective parties - I will post again here when I know more.
Since Jam is (still..) based in California it may be possible for us to get the California Attorney General to take action on our supposedly legally binding arbitration awards not being digitally signed or otherwise notarized. A more expensive option would be to sue BTCjam directly, but considering how many people are fed up with them I think we might be able to do this with crowd funding
Kindly post your (constructive..) comments here, so I can get an idea about how many people would be interested in pursuing these options