Kanati,
Regarding enforcemyarbitration we advise you not to work with them, they are using our user database without authorization (they got it from NET-ARB from when we used their service) and working with net-arb to enforce the loans, this is a violation of arbitration laws (the arbitror cannot work with the lawyer that is enforcing the award).
I'm verifying with Dhami what this authentication means. They are a separate arbitration firm and we are not allowed to interfere with the process since the loans are made inside our platform (arbitration needs come from an uninvolved third party).
Best,
Tulkas,
I have no knowledge or opinion about your database dispute, and to be frank I don't see how it addresses any of the points I raised earlier -
Whether our coins are 100% lost or not remains to be seen - the only way you lose for sure is to quit trying.
In any case our probability of recovery would increase if BTCjam provided us with AUTHENTICATED arbitration awards. This is also the VERY LEAST they could do considering how they've otherwise stacked the rules against us investors -
Jam collects their fees up front when investors finance the loan, which means they have no actual alignment with investor interests if the loan is not repaid.
Jam does not post statistics about the percentage of borrower defaults on their website, which is a huge risk disclosure omission for any prospective investor (
https://btcjam.com/stats).
Jam suddenly changed the rules by announcing they no longer will issue loans to American borrowers. This of course is causing a wave of defaults on existing American loans, since it removes incentive for these borrowers to repay if they no longer have a future on the platform. So far no help or compensation for investors who got screwed when BTCjam decided to pull the carpet out from under them.
Jam suddenly dumped* net-arb.com as their independent arbitration provider, ostensibly "to protect members from spam". The new provider, Dhami Law Firm, has no functioning website, telephone, or e-mail, leaving investors no way to independently confirm the validity of Dhami Law Firm or the arbitration awards issued by them.
*Net-arb is still listed as Jams arbitration provider under bullet 5 of
https://btcjam.com/terms-of-use Jam is still not providing arbitration awards on defaulted loans for investors who bought notes.
Jam even threatens investors against getting help with collecting delinquent loans!..
Quote
"As a reminder, BTCjam’s Terms of Use prohibit your from posting, uploading, publishing, displaying, transmitting, sharing, storing or otherwise making or attempting to make publicly available any personally identifiable information of a borrower. Accordingly, the content of this arbitration award may not be shared via any blog, forum, medium or other communication of any kind."
Basically anyone who sends or shares an arbitration award with other investors, a lawyer, or a collection service is in violation of Jams' terms of service Huh(
Potential investors should stay away from BTCjam until they up their game (a lot!). Current investors need to light a fire under BTCjams a** and make them move on these problems.
Solutions to the above problems would be appreciated, since my support cases on these topics (Case #: 128701 & 142221) seem to have been sucked into a black hole
Investors would not need Mr. Palleys services if BTCjam provided other means for recovering our coins, but until you decide BTCjam debt collection is mature enough to graduate from the experimental stage, and you establish a clear consistent debt collection policy that investors can understand, then Mr. Palley is only resource we have.
When or if that ever happens is out of my control. Right now I am dealing with a massive number of defaults (for example more than 72% defaults on BRL loans from before I turned off AutoInvest...) and the "independent" Dhami Law Firm arbitration awards of questionable authenticity. They are certainly not looking credible since Dhami Law firm removed their website (
http://www.dhamilaw.com/) and does not answer phone calls or e-mails
BTCjam is unsure about what actually constitutes a valid digital signature. I attempted to steer them in the right direction with my last comment on this loan: