Hi BTCJam developers!
As I've said before, I really like the site. I think BTCJam is a great concept with potential to do good things for people.
However, it does have a problem. Not a problem of its own doing, but the people around it. The site is filled with scammers. I believe I've lost over 100BTC to scammers. I know, it's not your fault. It's my own judgement, and I fully understand it is not your responsibility to prevent such losses. Even being very careful, I sometimes see no other way to confirm legitimacy of loans. Take for instance my last loan, which I thought for sure was a safe bet. It was for a taxi company in Corpus Christi, with pictures of signs about the BTCJam loan and everything. From the deactivated phone numbers, it appears the owner took one last stab at getting money, by going to BTCJam and asking for a loan. Though I have no proof, it seems to me the company has shut down after taking both my money, and the rest of the investors for this loan.
http://yellowcabtexas.com/btcjamhttps://btcjam.com/listings/516Eventually, if even investors taking prudent steps to be careful is not enough, no investors will use the site. Loans in need of funds without investors will not do anyone any good, and BTCJam may lose a significant amount of activity.
I'm not certain this will fix everything, but I propose two things to improve the situation.
1. BTCJam profits should come not from funded loans, but from loan payments. At present, I could be wrong, but I believe you are taking 1% of all funded loans. Even from scams, which seems to be most of the loans. I would personally feel as an investor that I am being taken more seriously if you win or lose, just like I do. Even if the lower income means you have to take 2... or even maybe 3%, I'm okay with that. I feel uneasy about you profiting when we investors are scammed.
2. If a loan is overdue for more than a certain amount of time, all information in the account should be turned over to the investors. Unless you have something in place for collections, I feel the community at large can work well for this. This can be added into the terms of agreement, and frankly, may make those dishonestly asking for loans think twice. Right now it appears to me that the information on all of the scammers is just sitting idly, rather than actively being used to crack down on the scammers. I wouldn't mind if the loan page turned into a community thread of all of the investors for catching the scammer. Otherwise, more of them stay circling around not being caught, risking not only other BTCJam users, bit the Bitcoin community on the whole. This means those ID pictures, bills, credit score checks, and every bit they have in your database should really go to us, the investors. That user is indebted to us, and we need that information to collect from them.
All of that said, BTCJam is a great site in concept. What it is today, is unfortunately a scammer haven. I have had the pleasure of working with several users on excellent loans with good returns, but the vast majority have been scammers. So now the good loans and responsible users out there are ignored because the scam risk is so great.
I am not claiming that my advice is gold or will work perfectly for you guys by any means. However, I do ask for a more active discussion on how we can solve these issues together.
Thank you,
Teran