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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 109. (Read 628889 times)

hero member
Activity: 1372
Merit: 500
I have a question for kraken support team member please.  My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks.  We will have the same address and IP address.  Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage).  Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?

Thanks

There's no problem with two people using the same IP address. But each of you have to use your own bank account to deposit and withdraw fiat.

Thank you Smiley
newbie
Activity: 25
Merit: 0
I have a question for kraken support team member please.  My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks.  We will have the same address and IP address.  Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage).  Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?

Thanks

There's no problem with two people using the same IP address. But each of you have to use your own bank account to deposit and withdraw fiat.
legendary
Activity: 3766
Merit: 1742
Join the world-leading crypto sportsbook NOW!
Not going to hide my opinion, but kraken server seems to slow down every day that i access it. Initially was only slowliness, but now there are a lot of cloudflare alerts (aka server down) that are a little creepy.

Are you constantly under DDOS? Is the slow loading of the pages manually throttled by design, since the use of a CDN generally make also heavy sites very fast to load?

I Always happily used kraken to swap euros to btc (so the btc themselves are kept on the Exchange for no more than 10 minutes after the trade), but I need to admit that when i see a lot of those slow loading pages and cf alerts I just want to see the withdrawal completed as soon as possible to not have to deal for longer times with the site. This is very sad since your deposit and withdrawal commissions with fiat are very low and the support also here on bitcointalk is present with Dargo.
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
I have a question for kraken support team member please.  My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks.  We will have the same address and IP address.  Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage).  Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?

Thanks
As far as I am aware, there should be no problem though notifying them in advance will avoid potential problems in the future. If I were you, I'd await for a reply from Dargo.
hero member
Activity: 1372
Merit: 500
I have a question for kraken support team member please.  My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks.  We will have the same address and IP address.  Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage).  Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?

Thanks
full member
Activity: 129
Merit: 100
jedaite helped a lot
also dargo you was right

after seeing a professional assisting me it makes perfectly sense

i really advice study the logic of the crosspairs

and take care of the overview page

and yes

it works perfectly then Cool

I'm glad I could help you brother Smiley
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
newbie
Activity: 6
Merit: 0
jedaite helped a lot
also dargo you was right

after seeing a professional assisting me it makes perfectly sense

i really advice study the logic of the crosspairs

and take care of the overview page

and yes

it works perfectly then Cool
legendary
Activity: 1820
Merit: 1000
Please note that we are going offline for maintenance in about 1.25hrs (around 7pm UTC/12pm PT). We expect to be offline for about 1 hour.

https://status.kraken.com/incidents/8pn3ydq55bsy
hi Dargo

I know it is not the right chat but i hope you can help me?

Please help me unlock my Kraken account VERY FAST. I was locked out when clicked on wrong link.
ticket number 615380 .
I have already send all security questions you need to [email protected] but get no answere.

best regards
GMAH77


Use this form to escalate your ticket: https://goo.gl/forms/2VolutBY6HBGJRRA3
legendary
Activity: 1820
Merit: 1000
I have been using Kraken for a long time and I have never had a problem.  I have withdrawn USD multiple times and received my funds in a day or two.  However, the last couple of days I have been trying to withdraw USD and each time the transaction is failed with a couple of minutes.  No explanation or reason given.  I get the email saying a withdrawal was requested but the transaction has actually failed.  I am tier 3 verified and I have the funds to withdraw.  Like I said, I made a withdrawal in April and received my funds in 2 days.

I submitted a ticket and I am awaiting a response. It appears I am not alone with this problem but anyone who had the problem resolved if you could post what went wrong, maybe it will help be resolve before support gets back to me - I have no idea how long that will take.

If support doesn't get back to you soon, you can use this form to escalate the ticket: https://goo.gl/forms/2VolutBY6HBGJRRA3
legendary
Activity: 1820
Merit: 1000
dear kraken team

would you be so nice helping me with the withdrawl issue

attached screenshots
your CS on website is not responding since 25.august
and well its a stock exchange i need fast actions

i want to withdrawl the equivalent of 500 euro
sepa or external bitcoin wallet






actually this is really bad and i dont see the mistake on my site



It may be that negative BCH balance. I recommend that you correct that balance by buying the amount of BCH you are negative by. Also close any open orders you have. If you are still having trouble, then escalate your support ticket using this form: https://goo.gl/forms/2VolutBY6HBGJRRA3
newbie
Activity: 1
Merit: 0
Please note that we are going offline for maintenance in about 1.25hrs (around 7pm UTC/12pm PT). We expect to be offline for about 1 hour.

https://status.kraken.com/incidents/8pn3ydq55bsy

hi Dargo

I know it is not the right chat but i hope you can help me?

Please help me unlock my Kraken account VERY FAST. I was locked out when clicked on wrong link.
ticket number 615380 .
I have already send all security questions you need to [email protected] but get no answere.

best regards
GMAH77
newbie
Activity: 6
Merit: 0
thx jedaite for your help
i wrote you pm

i was thinking now of the following buy settle

 :-\its confusing but makes sense ? cause i have 0.000 monero so i buy settle or sell settle
https://i.imgur.com/G8J3Lwy.png
full member
Activity: 129
Merit: 100
If you have Monero (XMR) you need to sell that for EUR

please !!!!!!!!!!!!!!!!!!!!!!!

tell me how  which amount where how  Huh

1. Log in to Kraken.
2. Click on the XBT/EUR pair (or whichever you have) on the top left side of the screen.
3. Scroll down on the dropdown menu till you see XMR.
4. Click on XMR/EUR pair.
5. Now click on "New Order" and sell your XMR for EUR. "New Order" is located under the "Funding" menu on the main page.

NOTE: Make sure to click on the "Sell" bar when you want to sell your XMR. It's initially set on "Buy" by default.

OK, I've added 2 pics to show you how to do it. Let me know if you managed to do it.

http://imgur.com/a/lPg1K
http://imgur.com/a/dKDrO
newbie
Activity: 6
Merit: 0
If you have Monero (XMR) you need to sell that for EUR

please !!!!!!!!!!!!!!!!!!!!!!!

tell me how  which amount where how  Huh
full member
Activity: 129
Merit: 100
dear kraken team

would you be so nice helping me with the withdrawl issue

attached screenshots
your CS on website is not responding since 25.august
and well its a stock exchange i need fast actions

i want to withdrawl the equivalent of 500 euro
sepa or external bitcoin wallet






actually this is really bad and i dont see the mistake on my site



I see you have 0.07493 BTC which is about 285 EUR. You also have about 196 EUR. If you have other crypto, then you need to sell that for EUR before you can initiate a SEPA withdrawal.
legendary
Activity: 1484
Merit: 1032
Is KRAKEN adding any new coins?
newbie
Activity: 6
Merit: 0
dear kraken team

would you be so nice helping me with the withdrawl issue

attached screenshots
your CS on website is not responding since 25.august
and well its a stock exchange i need fast actions

i want to withdrawl the equivalent of 500 euro
sepa or external bitcoin wallet

https://i.imgur.com/BXZuNnm.png
https://i.imgur.com/c3vuIrj.png
https://i.imgur.com/fygvt2O.png
https://i.imgur.com/DgdvFUi.png

actually this is really bad and i dont see the mistake on my site

full member
Activity: 185
Merit: 100
I have been using Kraken for a long time and I have never had a problem.  I have withdrawn USD multiple times and received my funds in a day or two.  However, the last couple of days I have been trying to withdraw USD and each time the transaction is failed with a couple of minutes.  No explanation or reason given.  I get the email saying a withdrawal was requested but the transaction has actually failed.  I am tier 3 verified and I have the funds to withdraw.  Like I said, I made a withdrawal in April and received my funds in 2 days.

I submitted a ticket and I am awaiting a response. It appears I am not alone with this problem but anyone who had the problem resolved if you could post what went wrong, maybe it will help be resolve before support gets back to me - I have no idea how long that will take.

UPDATE:

I received a reply from Karen support telling me I had to upload an ID confirmation photo.  As I said, I had withdrawn US dollars from Kraken multiple times this year already so I have no idea why now I need this new form of ID.  I tried to upload the photo ID and I keep getting an error message that my proof of residence file must be between 98k and 3mb.  My proof f residence file was uploaded a long time ago when I was first Tier 3 verified and it is 821kb so its the right size.  I have no idea what the error message means.  Regardless, I cannot upload the ID confirmation photo which means me funds are still stuck in Kraken.  I was burned when Cryptsy folded and this is starting to feel a lot like that.

Anyone familiar with Gemini?  They also allow USD withdrawals and trading of BTC and ETH.  But when they asked me for my bank account ID and password to verify my bank account, I got very concerned.
newbie
Activity: 25
Merit: 0
Hello,
i bought XBT yesterday from the market and now wanted to withdraw XBT, but its not possible. there is a dollar amount withheld but no bitcoin amount so in my opinion it should already work. please assist, and let me know what to do. thank you

Please consult our support website for more information about withdrawals:

https://support.kraken.com/hc/en-us/articles/203295787-How-to-make-a-digital-currency-withdrawal-

If you still cannot figure out what happened, please start a support ticket so we can help you:

https://support.kraken.com/hc/en-us/requests/new
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