[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 106.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Ale88 on September 02, 2017, 11:52:11 PM

Quote from: Dargo on August 31, 2017, 02:26:10 PM

Quote from: poordeveloper on August 31, 2017, 02:17:17 PM

Do you allow fiat withdrawals to 3rd parties?

No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company.

If I have 2 different bank accounts in 2 different countries, both in my name, can I send/withdraw money in both?

And another question: I read in another forum that about 850 wire transfers (for deposits) have gone lost for a problem on your servers, and people lost their money, is that true?

1 - Should be OK as long as we support both countries

2- No it's not true

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: aesma on September 02, 2017, 03:29:25 PM

Quote from: Dargo on August 31, 2017, 02:26:10 PM

Quote from: poordeveloper on August 31, 2017, 02:17:17 PM

Do you allow fiat withdrawals to 3rd parties?

No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company.

I thought there was a way to verify a company ?

Yes, but that is for a company account and you would have to fund the account from the company bank account, not from a personal account.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Kraken-Septimus on September 02, 2017, 07:23:34 AM

Quote from: Gegero on September 01, 2017, 08:38:06 AM

Hello. Can you help me please ? Ticket kraken 626236 : i made a deposit the 31/08 with the SEPA method but I forgot to specify the complete reference code. My deposit is missing. Thanks !

Hello, Please use the form mentioned by Dargo to escalate your ticket.

Quote from: Dargo on August 30, 2017, 01:20:26 PM

Use this form to escalate your ticket: /forms/2VolutBY6HBGJRRA3]https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3

Please also note that Dargo will be introducing me the next time he is on Bitcointalk.

Confirm that @Kraken-Septimus works for Kraken. But to be safe you should only provide either your ticket number or public account ID (found under settings in your account). This is all we should ever need or ask for.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: CryptoGriff on September 05, 2017, 03:12:56 PM

Is anyone from Kraken support available/ active on this forum? I need help in resolving a USD withdrawal issue.

I put in a support ticket almost two weeks ago (11 days to be exact) and no response. However, this issue occurred a little over 2 weeks ago. I put in a wire transfer to my bank account and it has not been withdrawn to my account yet and/or is missing. I initiated withdrawals after the one that is missing and they have already been credited to my bank account but this one still hasn't. The withdrawal was requested on 08-21-17. The withdrawal page on the website says the withdrawal was a success but as stated earlier it still has not been deposited into my account and I haven't heard anything from support regarding this matter. I have grown concerned by the lack of communication (especially regarding customer funds) and have stopped trading on this platform and won't do so again until this matter is resolved. Hopefully, someone can help resolve this situation.

Hi! Please escalate your ticket using the form in this post by Dargo:

https://bitcointalksearch.org/topic/m.21354866

CryptoGriff

newbie

Activity: 14

Merit: 0

Is anyone from Kraken support available/ active on this forum? I need help in resolving a USD withdrawal issue.

I put in a support ticket almost two weeks ago (11 days to be exact) and no response. However, this issue occurred a little over 2 weeks ago. I put in a wire transfer to my bank account and it has not been withdrawn to my account yet and/or is missing. I initiated withdrawals after the one that is missing and they have already been credited to my bank account but this one still hasn't. The withdrawal was requested on 08-21-17. The withdrawal page on the website says the withdrawal was a success but as stated earlier it still has not been deposited into my account and I haven't heard anything from support regarding this matter. I have grown concerned by the lack of communication (especially regarding customer funds) and have stopped trading on this platform and won't do so again until this matter is resolved. Hopefully, someone can help resolve this situation.

Serpens66

legendary

Activity: 2968

Merit: 1133

Quote from: Millionero on September 05, 2017, 01:03:09 PM

Quote from: aesma on September 05, 2017, 09:19:05 AM

Quote from: memphis88 on September 04, 2017, 10:51:51 PM

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

You probably have open orders using those coins.

Why doesn't Kraken show funds available for trading, the way other exchanges do?

Because Kraken is lazy... It is not even shown in the API, you have to calculate it on your own.
Directly at the beginning of Kraken I told them to add available balance, besides alot of other improvements.
But they never added any of those improvements and never fixed bugs.
All they did was adding new coins...

Millionero

sr. member

Activity: 807

Merit: 423

Quote from: aesma on September 05, 2017, 09:19:05 AM

Quote from: memphis88 on September 04, 2017, 10:51:51 PM

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

You probably have open orders using those coins.

Why doesn't Kraken show funds available for trading, the way other exchanges do?

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Or positions.

aesma

hero member

Activity: 2548

Merit: 950

fly or die

Quote from: memphis88 on September 04, 2017, 10:51:51 PM

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

You probably have open orders using those coins.

Kn_os

legendary

Activity: 1055

Merit: 1002

Again about decimals.

Ok, who was that "genius" who offered 6 decimals for xrp/btc market?

Now there are possible to put order only on 0.000050 or 0.000049 and so on, which just killed trades here,
since on all another exchanges there are 8 decimal for it.

Strange that he missed idea about 7 decimal for doge/btc (there are 8 ) it would be same briliant idea.

Oh and 0.0000041 instead of 0.00000411 for xlm/btc market. Wonderfull...

Btw where is our xlm for giveaway more 2 mounth ago? :|

Kn_os

legendary

Activity: 1055

Merit: 1002

Quote from: Serpens66 on September 04, 2017, 09:16:08 PM

Quote from: Kn_os on September 04, 2017, 03:41:44 PM

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

previous two advices to re-login/new load are wrong (sorry)

Kraken implemented this new decimal thing very poorly. A price of 4290 is not allowed, you have to put 4290.00 into it ... yes it sucks.
(re-login/new load might work, cause Kraken automatically prefills the two decimal places)

oh yes it worked, thank you!
How i wonder people were supposed to find it out themself.

CarlosCorreia

full member

Activity: 728

Merit: 139

How can I see all decimals of some coins??

I have some coins that already sold everything but they still show on overview.
One friend of mine said that it is because I should have some decimals.

Is there a way to check this?
I think my friend uses an android app that connects to kraken

memphis88

full member

Activity: 162

Merit: 104

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

Serpens66

legendary

Activity: 2968

Merit: 1133

Quote from: Kn_os on September 04, 2017, 03:41:44 PM

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

previous two advices to re-login/new load are wrong (sorry)

Kraken implemented this new decimal thing very poorly. A price of 4290 is not allowed, you have to put 4290.00 into it ... yes it sucks.
(re-login/new load might work, cause Kraken automatically prefills the two decimal places)

Pffrt

sr. member

Activity: 1372

Merit: 322

Quote from: Kn_os on September 04, 2017, 03:41:44 PM

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

I had the same thing, just reload the page and it'll work again.

condoras

legendary

Activity: 3038

Merit: 1104

This is what I do. I drink and I know things.

Quote from: Kn_os on September 04, 2017, 03:41:44 PM

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

Before it was allowed to use three (3) decimals for any order that you put.
From today (or yesterday, i can't recall) they change this to two (2) decimals.
I was getting the same message but i lof-off, wait for few minutes and when i log-in again, everything looks/works good.

You probably need todo the same or refresh the page manually to fix this.
These options works for me, every time i have some problem putting an order...

stcramto

newbie

Activity: 18

Merit: 0

it's getting better, only took me 15 minutes to put ONE limit order

Kn_os

legendary

Activity: 1055

Merit: 1002

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

jchi2210

full member

Activity: 442

Merit: 105

Quote from: alexrossi on September 04, 2017, 12:33:28 PM

For the sake of completeness, I've used also today Kraken and it was a way more snappier experience. No server down errors from cloudflare, and generally site much more quicker to load.

So i think that what I've experienced a couple of days ago, maybe was just the site under heavy load/DDOS attack ongoing

I had 3 cloudfare errors earlier this morning. I'm trying to trade on Kraken right now but it keeps giving me "Error 821" when trying to place limit sell orders. Any advice from anyone?

alexrossi

legendary

Activity: 3766

Merit: 1742

Join the world-leading crypto sportsbook NOW!

For the sake of completeness, I've used also today Kraken and it was a way more snappier experience. No server down errors from cloudflare, and generally site much more quicker to load.

So i think that what I've experienced a couple of days ago, maybe was just the site under heavy load/DDOS attack ongoing

Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 106. (Read 628889 times)