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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 18. (Read 628889 times)

member
Activity: 167
Merit: 15

In addition to the manipulation of the ETH/EUR market on June 19th 2018 there has been another market manipulation by Kraken. Please check the Dash/BTC market on May 24 2018 between 00:00-02:00 (CET). You will see a peak which goes up to roughly 0.0486 BTC/Dash. Please note that this is just another false peak presented by Kraken.
Again the warning to all people still using this platform. Stay away from these manipulative frauds.

member
Activity: 167
Merit: 15
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Why do you suggest opening a ticket if Kraken does not care to take care of this problem? Again, why does Kraken still not keep to its own Tos? As far as we get it Kraken still denies to pay refunds and/or compensation when it is clearly Kraken's faults. Furthermore, why does Kraken not correct the OHLC data, and why are customers not informed about this issue?


Case still not resolved, you freaking frauds. Please solve. This manipulation is now going on for at least almost a year. Actually none of the cases about this problem were solved.
full member
Activity: 338
Merit: 101
https://support.kraken.com
Hi Kraken-Septimus,

Thanks for your reply. However the support team just resolve the situation so as you said it was quick and I will not have to escalate my ticket. Nonetheless, thanks for the advice and your reactivity.

Have a good day ^^

Hi chris100x1. I'm so glad to hear it! Please let us know if anything else comes up.
newbie
Activity: 2
Merit: 0
Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

Hi chris100x1. Account access tickets should be resolved fairly quickly, but we require some information from you. If you haven't yet, please open a ticket explaining the situation here and escalate that ticket using /forms/2VolutBY6HBGJRRA3]this form. Thanks for reaching out and please let us know if you need anything else.

Hi Kraken-Septimus,

Thanks for your reply. However the support team just resolve the situation so as you said it was quick and I will not have to escalate my ticket. Nonetheless, thanks for the advice and your reactivity.

Have a good day ^^
full member
Activity: 338
Merit: 101
https://support.kraken.com
Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

Hi chris100x1. Account access tickets should be resolved fairly quickly, but we require some information from you. If you haven't yet, please open a ticket explaining the situation here and escalate that ticket using this form. Thanks for reaching out and please let us know if you need anything else.
member
Activity: 167
Merit: 15
Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

if you can, then stay away from these frauds.

If you still have funds on your account, withdraw them ASAP after having access again.
newbie
Activity: 2
Merit: 0
Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?
member
Activity: 167
Merit: 15
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Why do you suggest opening a ticket if Kraken does not care to take care of this problem? Again, why does Kraken still not keep to its own Tos? As far as we get it Kraken still denies to pay refunds and/or compensation when it is clearly Kraken's faults. Furthermore, why does Kraken not correct the OHLC data, and why are customers not informed about this issue?
full member
Activity: 338
Merit: 101
https://support.kraken.com
We have some more new Kraken reps starting! Kraken-RJ will be helping clients on Bitcointalk.

Please keep in mind that no Kraken rep will ever ask you for personal information about your Kraken account. The only things we may ask for are your ticket number and possibly your Public Account ID. This is different than your username, which should not be shared for security reasons.

If you have any questions/concerns please let us know!

NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?


-sam

Hi samlitecoin. For that request I'd suggest that you open a ticket here and escalate that ticket using this form. One of our verifications specialists would be more than happy to answer any questions you have about your ID. Please let us know if there's anything else!
newbie
Activity: 20
Merit: 0
NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?


-sam
member
Activity: 167
Merit: 15
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Our informant already opened a ticket, and Kraken denies to take any responsibility. Please stop your pretense of trying to solve this. When clearly you are not doing so. you have lied to us before about this issue, and we expect nothing more from you, but there is the tiny of hope that Kraken will finally solve this problem, and take responsibility by issuing adequate refunds and/or compensation for your faults.

Most important is however, stop your fraud, and start displaying correct OHLC data.

Apparently we are not the only ones having doubts about your trade data. The CFTC seems to be interested in your data as well and apparently this lead to the start of an investigation on illicit trading practices. Please see the linked article on Coindesk https://www.coindesk.com/cftc-demands-crypto-exchange-data-in-market-investigation/
member
Activity: 167
Merit: 15
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Our informant already opened a ticket, and Kraken denies to take any responsibility. Please stop your pretense of trying to solve this. When clearly you are not doing so. you have lied to us before about this issue, and we expect nothing more from you, but there is the tiny of hope that Kraken will finally solve this problem, and take responsibility by issuing adequate refunds and/or compensation for your faults.

Most important is however, stop your fraud, and start displaying correct OHLC data.
full member
Activity: 338
Merit: 101
https://support.kraken.com
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.
member
Activity: 167
Merit: 15
Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.
full member
Activity: 338
Merit: 101
https://support.kraken.com
Hello,

Is it possible to withdraw FIAT into Russian bank account (I have EUR, USD accounts)?

The thing is that we don't USE BIC or IBAN and I don't have it, maybe I need to ask my bank to provide it?

I'm using Raiffeisen bank, so it's purely European bank with a subsidiary in Russia.

Also what is this:

Description

 *
Unique description used to identify this bank account.

I never meet anything more difficult before than withdraw funds from Kraken Shocked

What is the fee for FIAT withdrawal to bank account?

Hi Dasengineer. Unfortunately, we don't have a banking partner that can facilitate withdrawals to Russian banks. However, if you have a bank account in the SEPA zone you can withdraw Euro to that bank account. You're also welcome to deposit, trade and withdraw cryptocurrency normally. Thanks for understanding.
full member
Activity: 434
Merit: 123
Hello,

Is it possible to withdraw FIAT into Russian bank account (I have EUR, USD accounts)?

The thing is that we don't USE BIC or IBAN and I don't have it, maybe I need to ask my bank to provide it?

I'm using Raiffeisen bank, so it's purely European bank with a subsidiary in Russia.

Also what is this:

Description

 *
Unique description used to identify this bank account.

I never meet anything more difficult before than withdraw funds from Kraken Shocked

What is the fee for FIAT withdrawal to bank account?
full member
Activity: 338
Merit: 101
https://support.kraken.com
I could probably fnd this out by wading thru the kraken site but maybe you are in for a quick reply saving me the effort:

what is the cost in % of sending my litecoins from my wallet to my kraken account, then converting them to fiat, then collecting fiat via my bankaccount

vs.

leaving the coins in kraken until such time I convert them to fiat and pull them off?

thanx again,
-sam





Hi again samlitecoin. Sending your funds would be a minimal miner's fee, but the actual cost would be up to you and which wallet you use.

Assuming you aren't trading more than $50,000 in a 30-day period, the cost would either be 0.16% or 0.26% depending on if you make the order yourself, or if you take someone else's already pre-existing order (maker vs. taker fees). You can find our full fee schedule here.

There are different costs for different currencies and countries. You can see what the cost would be for yourself here.

If you deposit your coins and don't sell them there would be no cost after the miner's fee to initiate the transaction from your wallet. There would be a small fee to withdraw your funds at a later date.
newbie
Activity: 20
Merit: 0
I could probably fnd this out by wading thru the kraken site but maybe you are in for a quick reply saving me the effort:

what is the cost in % of sending my litecoins from my wallet to my kraken account, then converting them to fiat, then collecting fiat via my bankaccount

vs.

leaving the coins in kraken until such time I convert them to fiat and pull them off?

thanx again,
-sam



full member
Activity: 338
Merit: 101
https://support.kraken.com
Two-factor Authentication (2FA) :

I have purchased a Yubikey, now I am puzzeled what happens if I lose it? How can I then re-establish access to my account?

Thanx
-sam

Hi samlitecoin. Typically you would contact support and let us know then we would take steps to give you access to your account again. They other option would be to create a backup on another Yubikey and keep it somewhere safe, such as a vault or safety deposit box. Please let us know if there's anything else!

Also, if you enable our MasterKey feature, which is a very strong static password, you can bypass the login 2FA if you lost your Yubikey.
newbie
Activity: 20
Merit: 0
Two-factor Authentication (2FA) :

I have purchased a Yubikey, now I am puzzeled what happens if I lose it? How can I then re-establish access to my account?

Thanx
-sam
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