[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 21.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: samlitecoin on April 28, 2018, 10:50:33 PM

sorry for being less than clear with my question: I wanted to know if kraken would issue its OWN credit card, e.g. Kraken-Visa, for direkt purchases in the none-crypto world without having to withdraw first to ones own bank account.

-sam

Hi samlitecoin. There's no plan for it right now but we're always open to new ideas. I'll be sure to let the team know of your suggestion.

samlitecoin

newbie

Activity: 20

Merit: 0

Quote from: Kraken-Septimus on April 28, 2018, 04:24:04 PM

Quote from: samlitecoin on April 28, 2018, 04:13:07 PM

Hi Kraken,

I was just searching for exchanges that offer direct ATM cash withdrawal with plastic (mosty visa).
Is Kraken planing such service in the future?

thanx
-sam

Hi samlitecoin. We do not offer Debit, Credit or PayPal deposits or withdrawals. The risk of fraudulent deposits from credit cards and similar are too high to take on for us right now. If we were to accept them in the future we would make an announcement on our Blog and Twitter. Thanks for understanding.

sorry for being less than clear with my question: I wanted to know if kraken would issue its OWN credit card, e.g. Kraken-Visa, for direkt purchases in the none-crypto world without having to withdraw first to ones own bank account.

-sam

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: samlitecoin on April 28, 2018, 04:13:07 PM

Hi Kraken,

I was just searching for exchanges that offer direct ATM cash withdrawal with plastic (mosty visa).
Is Kraken planing such service in the future?

thanx
-sam

Hi samlitecoin. We do not offer Debit, Credit or PayPal deposits or withdrawals. The risk of fraudulent deposits from credit cards and similar are too high to take on for us right now. If we were to accept them in the future we would make an announcement on our Blog and Twitter. Thanks for understanding.

samlitecoin

newbie

Activity: 20

Merit: 0

Hi Kraken,

I was just searching for exchanges that offer direct ATM cash withdrawal with plastic (mosty visa).
Is Kraken planing such service in the future?

thanx
-sam

kraken-augustus

newbie

Activity: 21

Merit: 0

Quote from: Haladay on April 26, 2018, 11:44:11 AM

Quote from: Kraken-Septimus on April 24, 2018, 04:39:07 PM

Quote from: Haladay on April 24, 2018, 09:41:57 AM

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

Hi Haladay. We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon.

In the meantime, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (SEPA)" from the dropdown menu.

If you do not have a bank account in the SEPA zone you can send EUR by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (Wire Transfer) from the dropdown menu. Please note that you can only deposit with this funding method. You will not be able to withdraw your EUR using this method.

For more information please read through: https://support.kraken.com/hc/en-us/articles/360000427883

Thanks for your answer first. Please do your best to announce new bank partner so that we can resume in USD deposits. Unfortunately, EUR deposit is not a good option for me. I believe USD deposit is the best solution for the majority of the traders.

From your message, I understand we can expect an announcement very soon, is this right? Or will it still take too much time from now on?

Please finish this as soon as possible, I absolutely know there are thousands of people waiting for the good news about USD deposits!

Hey Haladay! We we are working hard to get that done but there's no ETA yet. We understand this might be an issue for users like you and hope we can keep you as a customer when we resume this service

Quote from: ?? on ??

Are we having XMV enabled after the fork? Will you list the coin?

Hello Gdog3. We don't announce in advance what coins will be listed. The best way to stay updated is to follow us on social media.

Haladay

sr. member

Activity: 476

Merit: 250

Quote from: Kraken-Septimus on April 24, 2018, 04:39:07 PM

Quote from: Haladay on April 24, 2018, 09:41:57 AM

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

Hi Haladay. We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon.

In the meantime, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (SEPA)" from the dropdown menu.

If you do not have a bank account in the SEPA zone you can send EUR by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (Wire Transfer) from the dropdown menu. Please note that you can only deposit with this funding method. You will not be able to withdraw your EUR using this method.

For more information please read through: https://support.kraken.com/hc/en-us/articles/360000427883

Thanks for your answer first. Please do your best to announce new bank partner so that we can resume in USD deposits. Unfortunately, EUR deposit is not a good option for me. I believe USD deposit is the best solution for the majority of the traders.

From your message, I understand we can expect an announcement very soon, is this right? Or will it still take too much time from now on?

Please finish this as soon as possible, I absolutely know there are thousands of people waiting for the good news about USD deposits!

SocratesCO

newbie

Activity: 20

Merit: 0

I use Kraken and found it reliable and FIAT withdrwals is very fast.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: Haladay on April 24, 2018, 09:41:57 AM

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

Hi Haladay. We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon.

In the meantime, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (SEPA)" from the dropdown menu.

If you do not have a bank account in the SEPA zone you can send EUR by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (Wire Transfer) from the dropdown menu. Please note that you can only deposit with this funding method. You will not be able to withdraw your EUR using this method.

For more information please read through: https://support.kraken.com/hc/en-us/articles/360000427883

Haladay

sr. member

Activity: 476

Merit: 250

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: asche on April 23, 2018, 12:20:49 PM

Do you plan on adding trailing stop loss anytime soon?

Hi asche. We're planning on adding more advanced order types but at this time we don't have an estimate as to when that will be. We'll be sure to make an announcement once more advanced order types are added.

Quote from: BitcoinPlusBus on April 23, 2018, 03:05:10 PM

Any chance you might list bitcoinplus [XBC] in the future?

Hi BitcoinPlusBus. We're always looking into new assets to list on Kraken but we couldn't comment as to whether or not any certain asset would be listed in the future. Thanks for understanding.

BitcoinPlusBus

legendary

Activity: 1484

Merit: 1032

Any chance you might list bitcoinplus [XBC] in the future?

asche

legendary

Activity: 1484

Merit: 1491

I forgot more than you will ever know.

Do you plan on adding trailing stop loss anytime soon?

bitcoinvest

legendary

Activity: 1124

Merit: 1000

13eJ4feC39JzbdY2K9W3ytQzWhunsxL83X

Quote from: Kraken-Septimus on April 22, 2018, 08:24:34 AM

Quote from: bitcoinvest on April 22, 2018, 08:07:14 AM

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

Hi bitcoinvest. The withdrawal limits are based on the past 30 rolling days, meaning that in this example you would be able to withdraw $2000.00 on May 18th, 19th, 20th, 21st and 22nd, bringing you to a total of $10,000 withdrawn again, 30 days after these withdrawals.

If you would like higher limits I would suggest getting Tier 3 or Tier 4 verified. Please let us know if you need anything else!

Thank you, you answered my question, i am impressed with the reply time...

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: bitcoinvest on April 22, 2018, 08:07:14 AM

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

Hi bitcoinvest. The withdrawal limits are based on the past 30 rolling days, meaning that in this example you would be able to withdraw $2000.00 on May 18th, 19th, 20th, 21st and 22nd, bringing you to a total of $10,000 withdrawn again, 30 days after these withdrawals.

If you would like higher limits I would suggest getting Tier 3 or Tier 4 verified. Please let us know if you need anything else!

bitcoinvest

legendary

Activity: 1124

Merit: 1000

13eJ4feC39JzbdY2K9W3ytQzWhunsxL83X

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: egd33 on April 21, 2018, 04:40:18 PM

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold. I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial? The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash. If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page. Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

Hi egd33. I'm sorry to hear that your deposit was placed on hold. Please escalate your ticket using this form and one of our domestic funding specialists will be with you as soon as possible. Thanks for your patience.

Quote from: JanpriX on April 21, 2018, 05:50:35 PM

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
What are the requirements for me to do that? Do I still need to undergo KYC process?

Hi JanpriX. We do not accept credit cards, debit cards, PayPal or anything similar. Please look through our How to deposit or withdraw fiat currencies via Kraken support article to find the best way to wire money from your country.

JanpriX

hero member

Activity: 1708

Merit: 606

Buy The F*cking Dip

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
What are the requirements for me to do that? Do I still need to undergo KYC process?

egd33

newbie

Activity: 1

Merit: 0

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold. I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial? The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash. If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page. Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: sam_ti_dyatel on April 21, 2018, 01:31:22 PM

Quote from: Kn_os on April 21, 2018, 01:13:35 PM

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same Sad

Hi Kn_os and sam_ti_dyatel. This issue should be resolved now. Thanks for bringing it to our attention. In the future please be sure to check out our status page for up-to-date status information.

sam_ti_dyatel

full member

Activity: 1176

Merit: 116

Quote from: Kn_os on April 21, 2018, 01:13:35 PM

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same Sad

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