http://imgur.com/a/KK3dB
you should have done one more from nicehash as my multiple screen shots clearly show btc was not dropping. but if you attempted a cancellation and were failed like me then started back like me you still have a complaint since he failed to cancel order.
I simply would have moved the coin from the frozen westhash orders to the active nicehash orders. But the cancel was frozen and then started back and while I sit on this pc for hours I was offline when he fired back up. So I was denied my cancellation.
I will take a shot at my issues.
A) they seem to have paused the two westhash rentals I have screen shot evidence that my btc did not lower.
B) my issue is very simple you (Nice-West hash) failed to cancel these two orders I tried over and over and over to cancel them and use the money on my working nice hash rentals.
C) eventually the orders started back up and spent the coin
D) therefore you owe me 0.01177826 since you did not allow me to cancel them
E) anyone you did not cancel that tried to cancel you failed them when you did the restart. As you failed to allow their cancellation option.
F) So while you did not wrong people of hash power you wronged them of cancel option.
G) to me 0.01177826 is not much but to some maybe the loss of cancellation option was more costly.
H) you never should have started the mining back up while pause no one lost any btc. but to all of us that wanted to cancel and not mine their coin you lost it on us when you fired system back up.
I) you may say but the hash was not lost,well yeah but I had 3 orders at nicehash 2 were with the same pools but the third was a different pool and you did not let me cancel and roll coin to that one.
J) BTW the 0.01177826 would be 0.01213161 once the 3% fee is added back
note time and btc total 7:11 am EST btc was 0.00643548 on one and 0.00534278
note time and btc total 8:49 am EST btc is the same 0.00643548 and 0.00534278