Here are my screenshots from nicehash at 7:57 am and then BCmonster at 7:59am.
http://imgur.com/a/KK3dB
Topic: [ANN] NiceHash.com - sell & buy hash rate cloud mining service / multipool - page 126. (Read 794394 times)
March 05, 2016, 12:45:12 PM
March 05, 2016, 12:36:20 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
THEY WERE NOT ON PAUSE
please explain the following!!!
I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h
I recommend all renters to stop renting immediately at nicehash until this gets fixed!
Nicehash - Can you please provide an explanation for this.
Will you be reimbursing or compensating any renters like krisgt30.
I will take a shot at my issues.
A) they seem to have paused the two westhash rentals I have screen shot evidence that my btc did not lower.
note time and btc total 7:11 am EST btc was 0.00643548 on one and 0.00534278
note time and btc total 8:49 am EST btc is the same 0.00643548 and 0.00534278
March 05, 2016, 12:35:31 PM
I just was emailed back, I will be sending them the total shares submitted for the duration of the rental once it is completed. I am hoping they will reimburse my btc or replenish the rental to complete to the total amount of shares that should have been submitted for the duration of my rental.
March 05, 2016, 12:31:14 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
THEY WERE NOT ON PAUSE
please explain the following!!!
I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h
I recommend all renters to stop renting immediately at nicehash until this gets fixed!
Nicehash - Can you please provide an explanation for this.
Will you be reimbursing or compensating any renters like krisgt30.
March 05, 2016, 12:24:13 PM
@nicehash.. do you have an email service that lets miners know if their rigs are offline or not being rented? If not what are people using to monitor their rigs for uptime other than checking the site from time to time.
Currently not, but we're working on an advanced system, that will let you monitor your rigs via email, SMS messages, twitter notifications, etc. We'll announce once we'll have it finished, stay tuned!
Best regards,
NiceHash team.
March 05, 2016, 12:07:40 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
thank you for pointing that out , i just checked my backup pool and my miners did indeed switch over , the graph had made it look like they never switched
Yes i just checked that aswell.. Looks like mine failed over aswell. Graph was def confusing. I usually dont check my miners unless i see them offline.
@nicehash.. do you have an email service that lets miners know if their rigs are offline or not being rented? If not what are people using to monitor their rigs for uptime other than checking the site from time to time.
Best Regards
d57heinz
March 05, 2016, 12:04:45 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Understandable.. thanks for quickly clearing that up.. I dont mind not being paid(downtime is expected) but what i thought was alarming was that the users still reported losing btc as if they were still receiving the hash they rented.. Appreciate you being on top of it..
Looking forward to an ethereum update on your nicehashminer.. I like the ease of program.. set it and forget it. Ive been snatching up as many gpu as i can off ebay. Once ether is no longer mineable will go back to the niceminer with my rigs:)
Thanks again
Best Regards
d57heinz
March 05, 2016, 12:04:39 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
thank you for pointing that out , i just checked my backup pool and my miners did indeed switch over , the graph had made it look like they never switched
March 05, 2016, 12:03:56 PM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
THEY WERE NOT ON PAUSE
please explain the following!!!
I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h
I recommend all renters to stop renting immediately at nicehash until this gets fixed!
March 05, 2016, 11:52:28 AM
Hi,
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).
Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.
Thank you for using our service and keep on mining!
Best regards,
NiceHash team.
March 05, 2016, 11:38:02 AM
same thing on my end im out a bunch in btc sure glad i didnt have all my miners pointed there
March 05, 2016, 11:08:30 AM
OuCH.. Yeah we're getting refunds, right?
March 05, 2016, 10:56:48 AM
Nicehash has not reported shares on my rental to my pool for the past 3 hours! I can not even cancel the fixed order it does nothing when you click cancel. Nicehash's front end shows my btc draining and my order still going and active, yet hasnt reported any hashrate to the pool since between 5-6am EST. 
Yep and on the renter side this is what it looks like..> its not like btc went to us.. It just vanished
So who got the btc if me being the provider of hash didnt get it and the user still lost their btc for several hours.. 15 ph for 3 or so hours is no chump change
Best Regards
d57heinz
Ouch!
March 05, 2016, 10:43:25 AM
Nicehash has not reported shares on my rental to my pool for the past 3 hours! I can not even cancel the fixed order it does nothing when you click cancel. Nicehash's front end shows my btc draining and my order still going and active, yet hasnt reported any hashrate to the pool since between 5-6am EST.
Yep and on the renter side this is what it looks like..> its not like btc went to us.. It just vanished
So who got the btc if me being the provider of hash didnt get it and the user still lost their btc for several hours.. 15 ph for 3 or so hours is no chump change
Best Regards
d57heinz
March 05, 2016, 10:27:34 AM
Hello,
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
After looking at historical charts on my main pool, things went haywire roughly 6am EST. BTC was still draining til about 9am EST. Nicehash owes 3hrs of hash time that btc was draining and no shares submitted. Another email sent to you showing screenshots for proof.
I've noticed the same issue with my orders on WestHash. I've e-mailed support, hopefully will get refund.
March 05, 2016, 09:43:48 AM
Hello,
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
After looking at historical charts on my main pool, things went haywire roughly 6am EST. BTC was still draining til about 9am EST. Nicehash owes 3hrs of hash time that btc was draining and no shares submitted. Another email sent to you showing screenshots for proof.
March 05, 2016, 09:42:29 AM
Hello,
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!
Best regards,
NiceHash team.
March 05, 2016, 09:01:30 AM
I emailed them 7:45am EST no response. I also tweeted them 15 min ago.
March 05, 2016, 08:59:01 AM
Same here if you look above your post.
Also, the new Nicehashbot... Still crashes . Just FYI.
Also, the new Nicehashbot... Still crashes . Just FYI.
March 05, 2016, 08:48:53 AM
Nicehash has not reported shares on my rental to my pool for the past 3 hours! I can not even cancel the fixed order it does nothing when you click cancel. Nicehash's front end shows my btc draining and my order still going and active, yet hasnt reported any hashrate to the pool since between 5-6am EST.
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