Author

Topic: [ANN] NiceHash.com - sell & buy hash rate cloud mining service / multipool - page 126. (Read 794465 times)

legendary
Activity: 4354
Merit: 9201
'The right to privacy matters'
Here are my screenshots from nicehash at 7:57 am and then BCmonster at 7:59am.
http://imgur.com/a/KK3dB


you should have done one more from nicehash  as my multiple screen shots clearly show btc was not dropping.  but if you attempted a cancellation and were failed like me then started back like me you still have a complaint since he failed to cancel order.

I simply would have moved the coin from the frozen westhash orders to the active nicehash orders.  But the cancel was frozen and then started back and while I sit on this pc for hours I was offline when he fired back up.  So I was denied my cancellation.

I will take a shot at my issues.

A) they seem to have paused the two westhash rentals I have screen shot evidence that my btc did not lower.
B) my issue is very simple  you (Nice-West hash)  failed to cancel these two orders I tried over and over and over to cancel them and use the money on my working nice hash rentals.
C) eventually the orders started back up  and spent the coin
D) therefore you owe me 0.01177826 since you did not allow me to cancel them

E) anyone you did not cancel that tried to cancel you failed them when you did the restart. As you failed to allow their cancellation option.

F)  So while you  did not wrong people of hash power you wronged them of cancel option.

G)  to me 0.01177826  is not much  but to some maybe the loss of cancellation option was more costly.

H) you never should have started the mining back up  while pause no one lost any btc.   but to all of us that wanted to cancel and not mine their coin you lost it on us when you fired system back up.
I)  you may say but the hash was not lost,well yeah but I had 3 orders at nicehash 2 were with the same pools but the third was a different pool and you did not let me cancel and roll coin to that one. 

J) BTW the 0.01177826 would be 0.01213161  once the 3% fee is added back


note time and btc total  7:11 am EST   btc was 0.00643548  on one and 0.00534278



note time and btc total 8:49 am EST    btc is the same 0.00643548  and 0.00534278

sr. member
Activity: 461
Merit: 306
Here are my screenshots from nicehash at 7:57 am and then BCmonster at 7:59am.
http://imgur.com/a/KK3dB
legendary
Activity: 4354
Merit: 9201
'The right to privacy matters'
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

THEY WERE NOT ON PAUSE


please explain the following!!!

I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h

I recommend all renters to stop renting immediately at nicehash until this gets fixed!

Nicehash - Can you please provide an explanation for this.
Will you be reimbursing or compensating any renters like krisgt30.



I will take a shot at my issues.
A) they seem to have paused the two westhash rentals I have screen shot evidence that my btc did not lower.

note time and btc total  7:11 am EST   btc was 0.00643548  on one and 0.00534278



note time and btc total 8:49 am EST    btc is the same 0.00643548  and 0.00534278



sr. member
Activity: 461
Merit: 306
I just was emailed back, I will be sending them the total shares submitted for the duration of the rental once it is completed. I am hoping they will reimburse my btc or replenish the rental to complete to the total amount of shares that should have been submitted for the duration of my rental.
member
Activity: 89
Merit: 10
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

THEY WERE NOT ON PAUSE


please explain the following!!!

I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h

I recommend all renters to stop renting immediately at nicehash until this gets fixed!

Nicehash - Can you please provide an explanation for this.
Will you be reimbursing or compensating any renters like krisgt30.

legendary
Activity: 885
Merit: 1006
NiceHash.com
@nicehash.. do you have an email service that lets miners know if their rigs are offline or not being rented?  If not what are people using to monitor their rigs for uptime other than checking the site from time to time.

Currently not, but we're working on an advanced system, that will let you monitor your rigs via email, SMS messages, twitter notifications, etc. We'll announce once we'll have it finished, stay tuned!


Best regards,
NiceHash team.
legendary
Activity: 1453
Merit: 1011
Bitcoin Talks Bullshit Walks
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

thank you for pointing that out , i just checked my backup pool and my miners did indeed switch over , the graph had made it look like they never switched

Yes i just checked that aswell.. Looks like mine failed over aswell. Graph was def confusing. I usually dont check my miners unless i see them offline. 

@nicehash.. do you have an email service that lets miners know if their rigs are offline or not being rented?  If not what are people using to monitor their rigs for uptime other than checking the site from time to time.

Best Regards
d57heinz
legendary
Activity: 1453
Merit: 1011
Bitcoin Talks Bullshit Walks
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

Understandable.. thanks for quickly clearing that up.. I dont mind not being paid(downtime is expected) but what i thought was alarming was that the users still reported losing btc as if they were still receiving the hash they rented.. Appreciate you being on top of it..


Looking forward to an ethereum update on your nicehashminer.. I like the ease of program.. set it and forget it.  Ive been snatching up as many gpu as i can off ebay.  Once ether is no longer mineable will go back to the niceminer with my rigs:)

Thanks again
Best Regards
d57heinz

sr. member
Activity: 469
Merit: 500
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

thank you for pointing that out , i just checked my backup pool and my miners did indeed switch over , the graph had made it look like they never switched
sr. member
Activity: 461
Merit: 306
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.

THEY WERE NOT ON PAUSE


please explain the following!!!

I emailed you at 7:45am EST, notifying you that my order was being reported as running at 1ph, I was paying for it, and nothing was being reported at the pool.
Then you claim it was paused. Take a look at the attached images, I want 4 hours of hashtime back as it was unaccounted for or my btc refunded!
http://imgur.com/a/4Kb7h

I recommend all renters to stop renting immediately at nicehash until this gets fixed!
legendary
Activity: 885
Merit: 1006
NiceHash.com
Hi,

Just to clarify today's situation: during the USA location downtime, no funds were lost. Orders from buyers were simply on pause and miners/rigs from providers/sellers which were pointed to USA stratum during the downtime, were hashing on the  miners/rigs backup pools (always make sure to have configured a backup pool, we also suggest combination of USA/EU or EU/USA NiceHash location for backup).

Once again, sorry for the service downtime, we're working hard to keep our infrastructure on high uptime, but sometimes unexpected issues simply can't be resolved instantly.

Thank you for using our service and keep on mining! Wink


Best regards,
NiceHash team.
sr. member
Activity: 469
Merit: 500
same thing on my end im out a bunch in btc sure glad i didnt have all my miners pointed there

legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
OuCH.. Yeah we're getting refunds, right?
legendary
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
Nicehash has not reported shares on my rental to my pool for the past 3 hours! I can not even cancel the fixed order it does nothing when you click cancel. Nicehash's front end shows my btc draining and my order still going and active, yet hasnt reported any hashrate to the pool since between 5-6am EST.  Huh Huh Huh

Yep and on the renter side this is what it looks like..> its not like btc went to us.. It just vanished Undecided 



So who got the btc if me being the provider of hash didnt get it and the user still lost their btc for several hours..   15 ph for 3 or so hours is no chump change

Best Regards
d57heinz

Ouch!
legendary
Activity: 1453
Merit: 1011
Bitcoin Talks Bullshit Walks
Nicehash has not reported shares on my rental to my pool for the past 3 hours! I can not even cancel the fixed order it does nothing when you click cancel. Nicehash's front end shows my btc draining and my order still going and active, yet hasnt reported any hashrate to the pool since between 5-6am EST.  Huh Huh Huh

Yep and on the renter side this is what it looks like..> its not like btc went to us.. It just vanished Undecided 



So who got the btc if me being the provider of hash didnt get it and the user still lost their btc for several hours..   15 ph for 3 or so hours is no chump change

Best Regards
d57heinz
member
Activity: 84
Merit: 10
Hello,

Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!


Best regards,
NiceHash team.

After looking at historical charts on my main pool, things went haywire roughly 6am EST. BTC was still draining til about 9am EST. Nicehash owes 3hrs of hash time that btc was draining and no shares submitted. Another email sent to you showing screenshots for proof.

I've noticed the same issue with my orders on WestHash. I've e-mailed support, hopefully will get refund.
sr. member
Activity: 461
Merit: 306
Hello,

Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!


Best regards,
NiceHash team.

After looking at historical charts on my main pool, things went haywire roughly 6am EST. BTC was still draining til about 9am EST. Nicehash owes 3hrs of hash time that btc was draining and no shares submitted. Another email sent to you showing screenshots for proof.
legendary
Activity: 885
Merit: 1006
NiceHash.com
Hello,

Issues with USA stratum location has now been resolved, sorry for the troubles. Thanks!


Best regards,
NiceHash team.
sr. member
Activity: 461
Merit: 306
I emailed them 7:45am EST no response. I also tweeted them 15 min ago.
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
Same here if you look above your post.

Also, the new Nicehashbot... Still crashes . Just FYI.
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