I am willing to wait for one week to get response, but if no response these actions seems to be stealing user's BTC by removing login access.
I think it is okey to restrict user for making orders or something, but disallowing login and disabling access to Nicehash BTC wallet is not something right to do. Or if it is technical problem then you should notify users that you are currently having technical login issue.
Please reply to this post OR reply to email that I sent to [email protected] OR reply to my twitter message.
They banned/deleted my account too with wallet balance 1.7 BTCs. I placed an order with 0.05 BTC and after a while it was loaded with my full balance of 1.7 BTC out of nowhere - tried cancelling the order and I got "No Permission" error. Logged out of NH and could not log in again - saying bad credentials. Trying to reset the password and it says error finding user.
NH VIP service are not responding, sent an email to them but no response till now.
Deposit tx https://www.blocktrail.com/BTC/tx/473123e36bf8e444a6e7af555040596998c23e4a8414fc5355a9eae1c3d284d8
What are NH doing? banning account with BTC balance? I ask everyone to be extremely cautious with NH now because it seems something fishy is going on