[ANN] Novaexchange.com - Crypto currency exchange - page 3.

bejjan

full member

Activity: 199

Merit: 100

Quote from: bglshimo on May 14, 2016, 11:05:24 AM

What is the current progress? After refunding all users, do you have plans to relaunch the exchange? Make sure you follow and confirm all security measures before relaunch.

Hi,

Progress can be tracked here: https://www.scryptpool.com/novaexchange

Please allow us time to collect the missing funds. We are working hard on compensating everyone.

For everyone that already sent in their claim requests, you are not forgotten.

I will be mostly unreachable for the coming 7 days due to work travels.

Thank you for your understanding and patience.

Best regards,
Bejjan

bglshimo

full member

Activity: 265

Merit: 100

What is the current progress? After refunding all users, do you have plans to relaunch the exchange? Make sure you follow and confirm all security measures before relaunch.

bitwarrior

legendary

Activity: 1764

Merit: 1000

Quote from: bejjan on May 13, 2016, 10:26:47 AM

I'm having some issues with outgoing emails where my provider suddenly terminate SSL-Auth.

I'll have that fixed asap.

/Bejjan

I hope your email issues got sorted out already. Sent you a PM and an email too, hopefully you have received them. Been patiently waiting for the refund

bejjan

full member

Activity: 199

Merit: 100

I'm having some issues with outgoing emails where my provider suddenly terminate SSL-Auth.

I'll have that fixed asap.

/Bejjan

bejjan

full member

Activity: 199

Merit: 100

Quote from: scrawl on May 13, 2016, 05:29:13 AM

BTC wallet seems to be in sync now. Looking forward to my refund. Will send back a small donation when I get it. Thanks again Bejjan

Hi scrawl,

Your refund has been processed with txid ecf07168262f9bd245607f654f21e15221463a639890f50388ebde9893cf3cbd

Best regards,
Bejjan

scrawl

brand new

Activity: 0

Merit: 0

BTC wallet seems to be in sync now. Looking forward to my refund. Will send back a small donation when I get it. Thanks again Bejjan

adamgud

hero member

Activity: 1204

Merit: 521

Sent a request to refund to the [email protected]
Hopefully, Novaexchange will be reborn.

bitwarrior

legendary

Activity: 1764

Merit: 1000

Quote from: bejjan on May 12, 2016, 07:38:30 AM

Quote from: Chmel on May 12, 2016, 07:04:26 AM

Dear Bejjan, I want back my ESP.

TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c

my username at nova Chmel Astro.

I sent this letter to you in the mail but you did not answer.

Hi,

I have not had the chanse to answer all the emails yet, I am working through them.

I'll get back to you as soon as possible.

Best regards,
Bejjan

Same here waiting for some reply for the email that I have sent a few days ago., hopefully it will be resolve soon.

bejjan

full member

Activity: 199

Merit: 100

Quote from: Chmel on May 12, 2016, 07:04:26 AM

Dear Bejjan, I want back my ESP.

TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c

my username at nova Chmel Astro.

I sent this letter to you in the mail but you did not answer.

Hi,

I have not had the chanse to answer all the emails yet, I am working through them.

I'll get back to you as soon as possible.

Best regards,
Bejjan

Chmel

sr. member

Activity: 994

Merit: 262

Dear Bejjan, I want back my ESP.

TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c

my username at nova Chmel Astro.

I sent this letter to you in the mail but you did not answer.

lindin99

hero member

Activity: 1064

Merit: 500

I have got my ltc from Nova

Thank you bejjan

Your refund of 28.91404941 LTC has been processed.

TxID: 41af57707fce246a196b2b1f0347686036161d80558d9929bc3d5de8d12016d9

Donate 8 LTC

http://ltc.blockr.io/tx/info/0571eb6c3b673adf5107a0696710f65cfde56e0bb1d05aaf3796a190d7ff2123

Hope to Nova reborn

bejjan

full member

Activity: 199

Merit: 100

First refund claim has been paid out.

This was possible thanks to the generous donations from the crypto community.

We owe them a big thank you!

Thank you!

Best regards,
Bejjan

Provok

hero member

Activity: 1628

Merit: 583

Cryptopony

Quote from: Provok on May 06, 2016, 02:25:58 AM

So, I can't wintdraw btc (and it gone from balance).

Is there plans to reverse btc_esp trades? Or I completely lost my espers wich has been sold for BTC?

I receive all my espers back.

It was fun trade in this market, I sended 5 LTC and some espers to save Nova.

bejjan

full member

Activity: 199

Merit: 100

Refund process has begun.

All refund claims goes through me ( [email protected] ) and will be verified with Novaexchange.

I know a few of you are already waiting for answer, your information is being verified and I will get back to you as soon as humanly possible.

Best regards,
Bejjan

frogCorporation

full member

Activity: 124

Merit: 100

Who does not work? or simply we can not go?

Samai

hero member

Activity: 781

Merit: 1000

Hope Novaexchange admin decide to return!

bejjan

full member

Activity: 199

Merit: 100

I'll get back to you once the actual refund process starts, which should be tomorrow.

All refund claims will go through me ( [email protected] ) and will be verified with Novaexchange.

You'll need:

* TxID for atleast one deposit to your account at Novaexchange

* Email or username at Novaexchange

Once verified by Novaexchange and the donation balance is enough, your refund will be processed.

Best regards,
Bejjan

shinep

hero member

Activity: 630

Merit: 500

Quote from: bejjan on May 08, 2016, 09:06:53 AM

Quote from: Gandalf86 on May 08, 2016, 08:28:46 AM

I have contacted the dev and asked about my LTC balances - no response. I provided detailed screenshots and tried via Twitter and Email. Nothing. Does anyone know what happened to these balances and what are the chances to get it back? I thought only Bitcoin was affected by the hack.

I've also tried asking about this here on BTCTalk several times, in this thread and Espers thread, but nobody even bothered to react to my questions. Sad

Except the Espers dev asking why I had become interested in ESP again.

Stay tuned, he'll get back to you when he catch up on all the questions.

Yes, BTC was where the trouble started, then those bitcoins were used in other markets and spreading the contamination. At the same time, normal trades occured, withdrawals, deposits, and so forth, shuffling the fake btc around.

After some days of investigation, and all users withdrawals, the damage became much more clear, and as it stands now 3.82 BTC, 270 LTC and 303951671 ESP is what is missing.

Best regards,
Bejjan

If its true, these loses should be peanuts for an exchange owner to write off and carry on with the running of the exchange - glad its not in 100s of bitcoins.
I remember poloniex going through a similar phase long back. They reopened their exchange with all the balances and there was an option to donate towards the loses on customer's discretion, in the withdrawal/balance page. That way every one was sure that their donation is going to the right place and it was easier for the loyal customers to donate too.

Hazir

legendary

Activity: 1596

Merit: 1005

★Nitrogensports.eu★

Quote from: bejjan on May 08, 2016, 09:06:53 AM

Quote from: Gandalf86 on May 08, 2016, 08:28:46 AM

I have contacted the dev and asked about my LTC balances - no response. I provided detailed screenshots and tried via Twitter and Email. Nothing. Does anyone know what happened to these balances and what are the chances to get it back? I thought only Bitcoin was affected by the hack.

I've also tried asking about this here on BTCTalk several times, in this thread and Espers thread, but nobody even bothered to react to my questions. Sad

Except the Espers dev asking why I had become interested in ESP again.

Stay tuned, he'll get back to you when he catch up on all the questions.

Yes, BTC was where the trouble started, then those bitcoins were used in other markets and spreading the contamination. At the same time, normal trades occured, withdrawals, deposits, and so forth, shuffling the fake btc around.

After some days of investigation, and all users withdrawals, the damage became much more clear, and as it stands now 3.82 BTC, 270 LTC and 303951671 ESP is what is missing.

Best regards,
Bejjan

That mean that exchange is out of business, you won't refund customers coins - or do you plan on repair everything, give back money to your customers and revive your reputation?
I am afraid that exchange with problems will always remain secondary or third trading platform for crypto users...

Gandalf86

hero member

Activity: 1330

Merit: 515

Coin Mage

Thanks for the updates! I appreciate it.

Topic: [ANN] Novaexchange.com - Crypto currency exchange - page 3. (Read 21571 times)