I think that this is the unprofessional work of the guys from the sonm.
They sent the tokens to the address from the payment, although in the form on the site I indicated a another address, this indicates that they manually processed payments.
We made a mistake and do not want to recognize it.
I think there are a lot of such deceived investors.
No, it's your mistake and your own fault.
It doesn't matter what address you tell them to send tokens to, smart contracts only issue tokens to the address the funds were sent from.
The page clearly states NOT to send funds from an exchange wallet, and you did so anyway.
If you think that is unprofessional, you might want to look at every ICO out there. The rules are the
EXACT SAME for all fo them. I doubt you will get access to your tokens since Poloniex won't give you the wallet's private key. Either with till SONM is listed on Poloniex or take the loss due to your own ignorance.
What was the input field for the etherium address? At a minimum, this is misleading. The ICO website is not a smart contract. Everything was handled by hand. And at this stage there was an error.
I participated in ICO ETT, paid tokens from the exchangewallet, everything went fine.
The manual address input field was for people sending non-ETH currencies, as the smart contract cannot send ERC20 tokens to your bitcoin, litecoin, dash, etc wallet. It clearly stated do not send from exchange wallet. This is what all ICO state in their T&C. ETT distribution actually was done manually without a smart contract, and you had to enter withdraw address long after sale ended.
When buying for bitcoin, I entered the address of my wallet in the MyEtherWallet, the tokens came to the MyEtherWallet. When buying for ETH, I entered the address of my wallet MyEtherWallet, the tokens came to the wallet from where the payment was made, I do not understand the logic of your site ICO, everything should be very clear. Why, when buying for ETH, I was asked to enter the ETH address?
Okay, if this is the case, then why do not you turn to the Poloniex support and destroy the tokens, which are already there 309,000 and do not return the funds to investors. Instead, you tell me that your tokens are missing. This is a bad approach to the problem.