Currently, we don't email the serial ID before shipping.
It's very hard, if not impossible to implement.
We prepare the shipping documents in advance.
Flextronics select one tested machine randomly and attached the shipping documents.
Biodom, if it's important to you to know the serial, you can ask the DC owner to email it upon receiving the machine.
We'll try to find ways to improve the procedure, but it will take time.
Guy
This is really only an issue if you don't trust your hosting provider.
If a hosting provider received a defective SP30 that they personally own, it would be
very easy for them to swap the defective unit with a good customer unit, and the customer would have no way to know this occurred.
It is a shocker if true, and goes somewhat against the claim that it is fully data center ready, in my opinion.
Bitcoin teaches us trust-less transactions. I don't want to find by trial and error who I should trust, although I always trust first, only to be discouraged sometimes afterwards.
In my opinion, it is easy to remedy. Just make sure that the initial host name (which contains eeprom number as Guy edited) can only be changed by the owner (using perl, for example) and send each owner email with perl login/unique passwd (no big deal using random passwd generator), otherwise it WILL stay FOREVER on default hostname that includes eeprom. If owner will try to change the hostname and it would not work, then it would mean that it is accidentally not his/her machine. In addition, DC owner would be asked to send info about what is customers equipment serial number BEFORE powering it up and connecting it to the net. I think that this is important from the point of ownership if you want to sell your machine. Obviously, you cannot sell what is not yours.