How do you deal with partial violations? (for example users of APAC zone vs. EU zone)
Hello, that's a good question.
The ability to monitor specific zones makes it rather simple to settle partial violations, as long as geographical coverage is properly defined in the SLA.
Since that's certainly not the case today, we are going to create stake-based incentives to bargain these kinds of requirements.
We'll make sure to further introduce that concept later on to the community.
Well, Service Level Agreements are similar to insurances... but Stacktical is not an insurance company.
We're a suite of products that automate the management of SLAs.
Unfortunately, such perfection doesn't exist. Performance failures have different level of severity. From slower response time to being unreachable, all online services experience failures to some extent. Our collaborative SLA definition module aim to allow stakeholders to bargain policies for all severities.
like we all know, all Online service always have their time when they go down from several reason, like maintenance or issuing some problem with their service.