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Topic: [ANN][BETA][EXCHANGE][REALTIME] CoinEX realtime exchange - page 86. (Read 283793 times)

newbie
Activity: 5
Merit: 0
Captainfuture,

Where did my BTC go?
It's been 3 days now that my BTC withdraw went no where, and didn't return to my account either.
For the first 2 days, the transaction didn't make it to block chain, no txid. But txid appeared yesterday, and my BTC withdrawal didn't go to the destination, and it didn't go to my account either!

86179758   3 days ago    Withdrawal |  BTC

PLEASE HELP!!!


Captainfuture,

Why don't you reply? You have been checking the forum everyday!!!!
[size=20pt]
Return my coins!!!!
[/size]
hero member
Activity: 810
Merit: 500
https://ironx.io IRONX
Thanks for holding my moon in a stuck position for over a month. I was happily trying to ditch it at 30 sats when all of a sudden your exchange glitched, put me into a negative ltc balance and then held all my moon.  So now im out 25 bucks in ltc, the same amount in moon and now all of it has depreciated to a point where its all useless.

At this point it is worth next to fuck all, so even if you ever do get around to resolving my 45 day old ticket it will be useless to me.  There has to be some way to be heard by this exchange.  They dont respond to tickets outside of the entry level bullshit their front line support can deal with.

 Stay away at all costs.  If you are an unfortunate victim of an error on their part.  You might as well just spread your asshole and fill it with bees

 
sr. member
Activity: 308
Merit: 250
member
Activity: 88
Merit: 10
like your pool and exchange. thank you
sr. member
Activity: 392
Merit: 250
!FRACTIONAL EXCHANGE AVOID!

the signs are there, dont get GOXED
full member
Activity: 120
Merit: 100
Worst exchange ever.Whole website is buggy shit and owners dont do anything to fix it.Stuck and missing orders and no answers for a month now.


AVOID
vgo
legendary
Activity: 2072
Merit: 1019
sr. member
Activity: 480
Merit: 250
PLS add shitcoin THX
sr. member
Activity: 392
Merit: 250
seems i am not the only one

ID: 86315949
5 days ago
Withdrawal | 0.03814319 BTC
Destination: 17JbyKpDyaptESUH5dchfq8jvmUxemJdXg
TXID: 9fd60f51c01dedfe5d32c3b014691d6eae89e5975c15319e9f1f427548781d5c


INVALID TXID
newbie
Activity: 5
Merit: 0
Captainfuture,

Where did my BTC go?
It's been 3 days now that my BTC withdraw went no where, and didn't return to my account either.
For the first 2 days, the transaction didn't make it to block chain, no txid. But txid appeared yesterday, and my BTC withdrawal didn't go to the destination, and it didn't go to my account either!

86179758   3 days ago    Withdrawal |  BTC

PLEASE HELP!!!
vgo
legendary
Activity: 2072
Merit: 1019
legendary
Activity: 1018
Merit: 1001
Hi, is available a Manual or an How-to that explain how create an account on coinex e how to start mining (create wallet, worker, ..... etc) and trading.

Thanks in advance Luca
newbie
Activity: 28
Merit: 0
about 18 hours ago, my btc withdrawal has not been processed! why? help!

87622372   about 18 hours ago   Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs

You should open new support ticket:
https://coinex.zendesk.com/hc/en-us/requests/new

Include also the txid of the transaction

no txid, it has not been proceeed!  i also submitted a request on ''https://coinex.zendesk.com/hc/en-us/requests/new'', but no one reply me!

87948323   about 20 hours ago   Bought 253.03697511 SMC @ 0.00002 BTC each | 0.00506073 BTC   0.0109692 BTC
87906079   about 20 hours ago   Bought 5.56049108 SMC @ 0.00002 BTC each | 0.0001112 BTC   0.01602993 BTC
87880401   about 20 hours ago   Bought 25.00118947 SMC @ 0.00002 BTC each | 0.00050002 BTC   0.01614113 BTC
87622372   about 22 hours ago   Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs 0.01664115 BTC
87600669   about 23 hours ago   Bought 0.90883044 SMC @ 0.000021 BTC each | 0.00001908 BTC   0.32264115 BTC
87577897   about 23 hours ago   Bought 0.30317458 SMC @ 0.000021 BTC each | 0.00000636 BTC   0.32266023 BTC
87499790   about 24 hours ago   Bought 7.66554744 SMC @ 0.000021 BTC each | 0.00016097 BTC   0.32266659 BTC
newbie
Activity: 8
Merit: 0
about 18 hours ago, my btc withdrawal has not been processed! why? help!

87622372   about 18 hours ago   Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs

You should open new support ticket:
https://coinex.zendesk.com/hc/en-us/requests/new

Include also the txid of the transaction
newbie
Activity: 28
Merit: 0
about 18 hours ago, my btc withdrawal has not been processed! why? help!

87622372   about 18 hours ago   Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs
newbie
Activity: 8
Merit: 0
They have also fixed the deposit from 2 weeks ago. Great job, finally Smiley
newbie
Activity: 8
Merit: 0
I have opened another support ticket and received immediate response:
-------------------------
captainfuture (coinEX)

Mar 04 17:25

we found the problems with some missing deposits and are working on a fix
-------------------------
They have also fixed my both missing deposits from yesterday.
Hopefully, they will soon fix this.
I am still waiting for the deposit 2 weeks ago.
full member
Activity: 165
Merit: 100
Guess I should have checked this exchange b4 I sent my Zeit there, did a trade and now can't withdraw btc.
legendary
Activity: 1288
Merit: 1043
:^)
Please support, check tickets -Check details BTC and LTC Balances. NO open orders- Thanks.

Please support, i have no this amounts available since saturday 1.

 Huh Huh Huh

Please, help me. Total amounts NO available.

Support?HuhHuh

Please, I need my coins.

 Huh

Waiting +1 month. Roll Eyes

+1

Bought and withdrew 14k+ ZET that ended up nowhere. Transaction exists on blockchain but addresses are not mine nor amounts are correct.
Coins are not returned to my account so they are ... where?

CoinEX get serious!
newbie
Activity: 8
Merit: 0
I am waiting for any response at all from the coinex support since 2 weeks ago.
The issue was a missing dogecoin deposit.
Yesterday, the same thing happened. Again one dogecoin deposit is missing and also one mooncoin deposit.
I will wait a little bit longer until I open a new support ticket. If it will do any good at all as they are unresponsive.

Is the coinex exchange having some issues with missing deposits and will this become a more frequent issue?

Can anyone recommend some other exchange with better support team and where the deposits are a sure thing and not a lottery where you never know if you will actually receive the deposit or not?
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