Without a note to it's users Cryptsy hold all coins hostage from one day to the other. The ransom is your identity.
But even if you provide the info they request ( and they want more and more each time ) the withdraw will not be processed. Many Coins are stuck. Just check the forum.
At the end they have blackmailed your identity and most likely keep the coins anyway. Looks a lot like that they haven't the coins there anymore.
If they didn't sunk themself with this illegal practice then I really have to wonder. Anyone putting still coins there I can only shake my head.
Anyway.
Happy New Year Everybody!