I think these are the email addresses of bter's CEO:
[email protected]
[email protected]
Everyone suffering withheld coins should write to him!
Topic: [ANN][Exchange] Bter.com [Android App] [Deposit BTSX Now!][Tweets by @btercom] - page 5. (Read 73640 times)
September 28, 2015, 04:09:19 AM
September 27, 2015, 12:23:30 PM
I'm still waiting for my QORA withdrawal from bter.com. I've written many, many times to their support but received only standard email replies that the "qora wallet has issues" and I must wait. I have several million QORA in a stuck withdrawal.
I want to take the next step and file a complaint through the official channels. AFAIK bter.com is a chinese company, I've found this information on their website:
Is this bter's correct official address? Does anybody has more information about bter.com and want to share it here?
Maybe I should ask their support for the address.
I want to take the next step and file a complaint through the official channels. AFAIK bter.com is a chinese company, I've found this information on their website:
Quote
1 floor first South Qilu Software Park Building, Xinyu Road, High-tech Zone - - Information Technology Co., Ltd. Jinan 曼维 400-007-0955-- Lu ICP No. 13031100
Is this bter's correct official address? Does anybody has more information about bter.com and want to share it here?
Maybe I should ask their support for the address.
September 24, 2015, 09:40:34 PM
I was being sarcastic. They're obviously crooks.
September 09, 2015, 09:59:29 AM
If not, let them reply here and explain for the world to see why they have over 300 million Qora and have yet to either credit Qora holders accounts.
Name: freeworm
Last Active: June 30, 2015, 06:04:18 AM
I don't feel they will suddenly reply here and explain everything you needed.
September 02, 2015, 06:08:06 PM
Over 11 weeks for me, tens of millions in Qora of mine they hold in limbo. They lied and said they were in contact with Qora development team, however Qora developers stated that was not the case at that time. Whatever opportunity existed for me to increase my stack has surely passed and they continue to hole my coins hostage, forge and not provide ANY Explanation.
Bter has made no effort to fix their issues, so they are a scam. If not, let them reply here and explain for the world to see why they have over 300 million Qora and have yet to either credit Qora holders accounts.
Bter has made no effort to fix their issues, so they are a scam. If not, let them reply here and explain for the world to see why they have over 300 million Qora and have yet to either credit Qora holders accounts.
August 31, 2015, 09:21:07 AM
My issue with withdraw AC, still unresolved.
In recent day I try test how currently work bter qora wallet, I add small amount to deposit , but account balance still empty .Support remains silent.
In recent day I try test how currently work bter qora wallet, I add small amount to deposit , but account balance still empty .Support remains silent.
August 31, 2015, 04:02:50 AM
OP,
It's been 12 weeks since BTer claimed to have a problem with our deposit.
In 12 weeks BTer claims they still can't figure out their wallet issues, this is admitting to being incompetent.
In those 12 weeks the wallet our funds are still residing in continues to forge and collect fees without issues.
That same wallet is also collecting and sending funds during this 12 weeks without issue.
How does OP or any BTer rep explain this?
Why can't BTer simply cover the funds (proven to be received by BTer) in Bitcoin or simply refund in Qora from another wallet (since the working one it resides in doesn't work when trying to refund our account for some reason).
What possible explanation could there be to hold customers funds for 12 weeks regardless of the problem on your end?
It's been 12 weeks since BTer claimed to have a problem with our deposit.
In 12 weeks BTer claims they still can't figure out their wallet issues, this is admitting to being incompetent.
In those 12 weeks the wallet our funds are still residing in continues to forge and collect fees without issues.
That same wallet is also collecting and sending funds during this 12 weeks without issue.
How does OP or any BTer rep explain this?
Why can't BTer simply cover the funds (proven to be received by BTer) in Bitcoin or simply refund in Qora from another wallet (since the working one it resides in doesn't work when trying to refund our account for some reason).
What possible explanation could there be to hold customers funds for 12 weeks regardless of the problem on your end?
Bter is a complete scam ,they said the same thing to me and my qoras are stuck in Bter as well and forging as well .
August 30, 2015, 11:36:14 PM
OP,
It's been 12 weeks since BTer claimed to have a problem with our deposit.
In 12 weeks BTer claims they still can't figure out their wallet issues, this is admitting to being incompetent.
In those 12 weeks the wallet our funds are still residing in continues to forge and collect fees without issues.
That same wallet is also collecting and sending funds during this 12 weeks without issue.
How does OP or any BTer rep explain this?
Why can't BTer simply cover the funds (proven to be received by BTer) in Bitcoin or simply refund in Qora from another wallet (since the working one it resides in doesn't work when trying to refund our account for some reason).
What possible explanation could there be to hold customers funds for 12 weeks regardless of the problem on your end?
It's been 12 weeks since BTer claimed to have a problem with our deposit.
In 12 weeks BTer claims they still can't figure out their wallet issues, this is admitting to being incompetent.
In those 12 weeks the wallet our funds are still residing in continues to forge and collect fees without issues.
That same wallet is also collecting and sending funds during this 12 weeks without issue.
How does OP or any BTer rep explain this?
Why can't BTer simply cover the funds (proven to be received by BTer) in Bitcoin or simply refund in Qora from another wallet (since the working one it resides in doesn't work when trying to refund our account for some reason).
What possible explanation could there be to hold customers funds for 12 weeks regardless of the problem on your end?
August 19, 2015, 04:31:47 PM
I still not get my AC, and bter still did not cancel my request, since 15 juny 
last reply:
Bter Support (bter)
Aug 15, 20:18
Dear Sir,
It was reported to our dev team to see if we can cancel it.
I will email you later for the update
Best
Bter.com
last reply:
Quote
Bter Support (bter)
Aug 15, 20:18
Dear Sir,
It was reported to our dev team to see if we can cancel it.
I will email you later for the update
Best
Bter.com
August 14, 2015, 05:32:59 AM
Still nothing new about my QORA withdrawal from july-08!
Bter is responding from time to time with standard reply mails like this:
or this:
Get out of this exchange while you can, bter.com sucks!
Bter is responding from time to time with standard reply mails like this:
Quote
Dear Sir,
We are so sorry about the QORA withdrawal/deposit.
We will try our best o fix the wallet soon .
Best
Bter.com
We are so sorry about the QORA withdrawal/deposit.
We will try our best o fix the wallet soon .
Best
Bter.com
or this:
Quote
Dear Sir,
Sorry for the delay.
The wallet doesn't work well
We are still working to fix the wallet. Your deposit will show as soon as the wallet is fixed
Best
BTER.COM
Sorry for the delay.
The wallet doesn't work well
We are still working to fix the wallet. Your deposit will show as soon as the wallet is fixed
Best
BTER.COM
Get out of this exchange while you can, bter.com sucks!
August 14, 2015, 02:50:36 AM
That's really bad.
It seems that they're holding over 325 million QORA hostage! When will that end, what can we do?
It seems that they're holding over 325 million QORA hostage! When will that end, what can we do?
No clue. It's hard to convince criminals to give money back that they've stolen.
August 04, 2015, 11:27:00 AM
Currently I have issue with asiacoin, I request withdraw 170 000 AC 7 week ago (2015-06-15 ), and this is not the worst, I request to wallet comkort , which will be turned off on 19 july. Until now bter did not change to submitted my other address , any cancel request. I had submit lot support ticket. For last any replay around week.
AP2qgFazZEoB5AnpQDyfYgYuy6A7HCbC46
Unable to connect. 172092.8382 Pending
My story is approaching the tragic end, if in first ticked bter replay:
after month(it was more similar message).I got answer:
to next my support ticket bter still not replay
what shall I do? coin worth around $100 , complete nonsense, if bter lastly will send to this address I lose all
AP2qgFazZEoB5AnpQDyfYgYuy6A7HCbC46
Unable to connect. 172092.8382 Pending
My story is approaching the tragic end, if in first ticked bter replay:
Quote
Jun 27, 11:12
Dear Sir,
We will cancel it or resent it for you as soon as possible
Dear Sir,
We will cancel it or resent it for you as soon as possible
after month(it was more similar message).I got answer:
Quote
Bter Support (bter)
Jul 27, 09:46
Dear Sir,
Sorry, we can not change the address you entered.
We may resend the transaction later when the wallet works well
Best
Bter.com
Jul 27, 09:46
Dear Sir,
Sorry, we can not change the address you entered.
We may resend the transaction later when the wallet works well
Best
Bter.com
to next my support ticket bter still not replay
what shall I do? coin worth around $100 , complete nonsense, if bter lastly will send to this address I lose all
August 04, 2015, 09:32:15 AM
BTer has basically stolen 2 mio Qora from our account 8 weeks ago and will not return the funds.
They claimed their wallet is not working, yet it forges fine daily.
http://qora.co.in/?q=QXNz5kBknsgNYtRKit4jCDNVm7YYoXLZdB <-- BTer's forging wallet, forging with no issues since we reported this 8 weeks ago.
They claimed our funds are in a non-working wallet, yet they transferred the coins from that wallet on day 1.
http://qora.co.in/?q=QRzwZVaywgT3vXLC1qGx1XrueZRDLL8r8p <-- where BTer claims our funds are, obviously they did not look at their own link they provided as it clearly shows our funds were the last transfer successfully made to their forging wallet (shown below, which actually holds our funds)
http://qora.co.in/?q=1SQiTXBdfXFrWQjNHfUW9biMRSJYn8EF44GyXWoqVqYV6djgcT5UKyQ2WE6z5PiYhmuVLhZ495PyEtKDhrokEqb <-- BTer transferring our funds to their forging wallet.
BTer support now will not respond to our inquiries about our funds.
Use this exchange with extreme caution.
We are not the only accounts they have stolen funds from to support what appears to be a fractional reserve system as reported by others.
They claimed their wallet is not working, yet it forges fine daily.
http://qora.co.in/?q=QXNz5kBknsgNYtRKit4jCDNVm7YYoXLZdB <-- BTer's forging wallet, forging with no issues since we reported this 8 weeks ago.
They claimed our funds are in a non-working wallet, yet they transferred the coins from that wallet on day 1.
http://qora.co.in/?q=QRzwZVaywgT3vXLC1qGx1XrueZRDLL8r8p <-- where BTer claims our funds are, obviously they did not look at their own link they provided as it clearly shows our funds were the last transfer successfully made to their forging wallet (shown below, which actually holds our funds)
http://qora.co.in/?q=1SQiTXBdfXFrWQjNHfUW9biMRSJYn8EF44GyXWoqVqYV6djgcT5UKyQ2WE6z5PiYhmuVLhZ495PyEtKDhrokEqb <-- BTer transferring our funds to their forging wallet.
BTer support now will not respond to our inquiries about our funds.
Use this exchange with extreme caution.
We are not the only accounts they have stolen funds from to support what appears to be a fractional reserve system as reported by others.
That's really bad.
It seems that they're holding over 325 million QORA hostage! When will that end, what can we do?
August 04, 2015, 08:44:14 AM
BTer has basically stolen 2 mio Qora from our account 8 weeks ago and will not return the funds.
They claimed their wallet is not working, yet it forges fine daily.
http://qora.co.in/?q=QXNz5kBknsgNYtRKit4jCDNVm7YYoXLZdB <-- BTer's forging wallet, forging with no issues since we reported this 8 weeks ago.
They claimed our funds are in a non-working wallet, yet they transferred the coins from that wallet on day 1.
http://qora.co.in/?q=QRzwZVaywgT3vXLC1qGx1XrueZRDLL8r8p <-- where BTer claims our funds are, obviously they did not look at their own link they provided as it clearly shows our funds were the last transfer successfully made to their forging wallet (shown below, which actually holds our funds)
http://qora.co.in/?q=1SQiTXBdfXFrWQjNHfUW9biMRSJYn8EF44GyXWoqVqYV6djgcT5UKyQ2WE6z5PiYhmuVLhZ495PyEtKDhrokEqb <-- BTer transferring our funds to their forging wallet.
BTer support now will not respond to our inquiries about our funds.
Use this exchange with extreme caution.
We are not the only accounts they have stolen funds from to support what appears to be a fractional reserve system as reported by others.
They claimed their wallet is not working, yet it forges fine daily.
http://qora.co.in/?q=QXNz5kBknsgNYtRKit4jCDNVm7YYoXLZdB <-- BTer's forging wallet, forging with no issues since we reported this 8 weeks ago.
They claimed our funds are in a non-working wallet, yet they transferred the coins from that wallet on day 1.
http://qora.co.in/?q=QRzwZVaywgT3vXLC1qGx1XrueZRDLL8r8p <-- where BTer claims our funds are, obviously they did not look at their own link they provided as it clearly shows our funds were the last transfer successfully made to their forging wallet (shown below, which actually holds our funds)
http://qora.co.in/?q=1SQiTXBdfXFrWQjNHfUW9biMRSJYn8EF44GyXWoqVqYV6djgcT5UKyQ2WE6z5PiYhmuVLhZ495PyEtKDhrokEqb <-- BTer transferring our funds to their forging wallet.
BTer support now will not respond to our inquiries about our funds.
Use this exchange with extreme caution.
We are not the only accounts they have stolen funds from to support what appears to be a fractional reserve system as reported by others.
August 03, 2015, 08:48:06 PM
everyone should just get on the decentralized multigateway on the supernet... www.multigateway.org
no need to worry about this ever happening again.
no need to worry about this ever happening again.
August 03, 2015, 10:03:15 AM
My QORA withdrawal from bter.com got stuck on july-08. Since then, I've sent a lot of support requests but got no help from the bter support.
This is my support thread so far (newest first):
Bter Support (bter)
Jul 28, 10:12
Dear Sir,
Sorry, we are still working on it.
Best
Bter.com
Jul 27, 20:45
Any news from your dev? My QORA withdrawal 40587 from july-08 is still
stuck!
Please release my QORA immediately!
Bter Support (bter)
Jul 25, 09:22
Dear Sir,
Your question is reported to our dev to check.
Thanks for your patience.
Best
Bter.com
Jul 24, 18:01
Hello again!
My QORA withdrawal 40587 from july-08 is still stuck!
You wanted to cancel it several times, what takes you so long?
PLEASE HELP!!!!!!
Bter Support (bter)
Jul 21, 18:04
We will check and process it for you.
Thanks for your patience
Jul 21, 14:16
Please have a look again!
Withdrawal 40587 still not cancelled!!!
Kind regards
Jul 18, 13:37
Yes, please cancel it!
Kind regards
Bter Support (bter)
Jul 17, 15:11
Dear Sir,
We may cancel it for you.
The qora wallet doesn't work well currently, and it is suggested that you may withdraw later when the wallet is fixed in case your withdrawal may be stuck there.
Best
Bter.com
Jul 15, 04:17
I'm still missing my last QORA withdrawal. My user ID is 186384.
ID Address/TxID Amount Date
40587 QPv8LKr8jyNtr23EFWvtVchp9mvsGCbGyU
12149701.500034 2015-07-08 16:20:53
Kind regards
This is ridiculous. I know from other QORA investors that they could withdraw some (maybe smaller) amounts in the meantime. And bter is forging with their QORA wallet, so it must be working OK. It seems that they are working as a fractional reserve - not enough coins to pay out everybody - like Mt.Gox.
I recommend to withdraw all your coins from bter.com while you can.
If a "bank run" happens, they won't be able to satisfy all withdrawal requests!
This is my support thread so far (newest first):
Quote
Bter Support (bter)
Jul 28, 10:12
Dear Sir,
Sorry, we are still working on it.
Best
Bter.com
Jul 27, 20:45
Any news from your dev? My QORA withdrawal 40587 from july-08 is still
stuck!
Please release my QORA immediately!
Bter Support (bter)
Jul 25, 09:22
Dear Sir,
Your question is reported to our dev to check.
Thanks for your patience.
Best
Bter.com
Jul 24, 18:01
Hello again!
My QORA withdrawal 40587 from july-08 is still stuck!
You wanted to cancel it several times, what takes you so long?
PLEASE HELP!!!!!!
Bter Support (bter)
Jul 21, 18:04
We will check and process it for you.
Thanks for your patience
Jul 21, 14:16
Please have a look again!
Withdrawal 40587 still not cancelled!!!
Kind regards
Jul 18, 13:37
Yes, please cancel it!
Kind regards
Bter Support (bter)
Jul 17, 15:11
Dear Sir,
We may cancel it for you.
The qora wallet doesn't work well currently, and it is suggested that you may withdraw later when the wallet is fixed in case your withdrawal may be stuck there.
Best
Bter.com
Jul 15, 04:17
I'm still missing my last QORA withdrawal. My user ID is 186384.
ID Address/TxID Amount Date
40587 QPv8LKr8jyNtr23EFWvtVchp9mvsGCbGyU
12149701.500034 2015-07-08 16:20:53
Kind regards
This is ridiculous. I know from other QORA investors that they could withdraw some (maybe smaller) amounts in the meantime. And bter is forging with their QORA wallet, so it must be working OK. It seems that they are working as a fractional reserve - not enough coins to pay out everybody - like Mt.Gox.
I recommend to withdraw all your coins from bter.com while you can.
If a "bank run" happens, they won't be able to satisfy all withdrawal requests!
July 25, 2015, 05:20:58 AM
Hello,
I would like to ask how long takes get Qora to my wallet?
I made withdrawal request.
Thank you
I would like to ask how long takes get Qora to my wallet?
I made withdrawal request.
Thank you
I don't know about Qora, but they have improved withdrawals for Mastercoin and they are now instant.
July 24, 2015, 07:13:36 PM
Hello,
I would like to ask how long takes get Qora to my wallet?
I made withdrawal request.
Thank you
I would like to ask how long takes get Qora to my wallet?
I made withdrawal request.
Thank you
June 24, 2015, 03:59:32 AM
Heh.. elambert, you are wasting your time here.. better try opening a ticket on their exchange, that's the only place they may answer you.
Thank you mishax1, I have tried that as well
June 23, 2015, 05:24:57 AM
Heh.. elambert, you are wasting your time here.. better try opening a ticket on their exchange, that's the only place they may answer you.
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