After basically a month, this transaction shows up in my deposit history but never went into my balance: https://blockchain.info/it/tx/2e307a7a0768992c74e5d6f94e8180f53f14cab220b62255406b0bd79f943310
Ticket opened 2 weeks ago, no reply from support, literally radio silence.
Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT - page 20. (Read 272454 times)
#1. Poloniex still hasn't verified my personal account after 6 months.
#2. Poloniex won't respond to multiple ticket requests over the last quarter trying to get verified.
#3. Poloniex won't verify my account, and won't allow me to remove my tokens from Poloniex in one bulk transfer.
#4. Horrible horrible horrible customer service. 24 days and counting since my last support ticket request and no response.
#2. Poloniex won't respond to multiple ticket requests over the last quarter trying to get verified.
#3. Poloniex won't verify my account, and won't allow me to remove my tokens from Poloniex in one bulk transfer.
#4. Horrible horrible horrible customer service. 24 days and counting since my last support ticket request and no response.
How to verified my account i dont have camera?
Try pass verification from a smartphone. It took me 15 min!
How do you complete your verification?
I have tried on my phone, macbook, pc nothing works.
When I completed the verification it does not change to pending. But it says your verification has been submited.
When I try again it says just your verification has expired WTF?
Support still does not answer been 3 weeks like this.....
need help asap..
How to verified my account i dont have camera?
Try pass verification from a smartphone. It took me 15 min!
How to verified my account i dont have camera?
On my second day of "Awaiting Approval" for my Bitcoin withdraws... I'm unable to cancel during this time and the whole bit.
Totally in the dark on how or why this happened as well. Horrible customer services as normal.
My account is fully verified, 2fa and same IP.
Totally in the dark on how or why this happened as well. Horrible customer services as normal.
My account is fully verified, 2fa and same IP.
Still pending and no response.
Still pending and no response...
Still pending and no response
[/quote]
My transactions were approved except for one!
I still have one transaction pending approval since 1-3-18
Ticket #694010
Just read the notice on Poloniex. I must say it's much better than Bittrex, they won't even block users from withdrawing their funds, while Bittrex won't even update the fact that you're not allowed to withdraw, or even the reasons why you can't withdraw, and from what I've been reading and experiencing, they won't even email you back when you email them about not being able to withdraw (keep in mind that at first you have no idea what's going on). It sucks that I will have to send them my ID in order to get all my money out and use another exchange. And I rather not use Bittrex again simply because the way in which they are handling this just feels very, very shady, that it really does not make me trust what they would do with users information. Look at how Poloniex actually gives you a warning, versus complete secrecy by Bittrex.
I completely agree. Despite the lack of support, poloniex did not block accounts as Bittrex did. If an account was blocked, there was always an opportunity to make a withdrawal. That I appreciate!
How to be with the frozen accounts? and lack of answers?
has anyone gone through the "Profile Verification" process from Legacy to Verified?
are those input forms on that page the only data that we need to provide?
or is there step 2... 3... photo id, bank account, etc and so on before fully verified
are those input forms on that page the only data that we need to provide?
or is there step 2... 3... photo id, bank account, etc and so on before fully verified
Just read the notice on Poloniex. I must say it's much better than Bittrex, they won't even block users from withdrawing their funds, while Bittrex won't even update the fact that you're not allowed to withdraw, or even the reasons why you can't withdraw, and from what I've been reading and experiencing, they won't even email you back when you email them about not being able to withdraw (keep in mind that at first you have no idea what's going on). It sucks that I will have to send them my ID in order to get all my money out and use another exchange. And I rather not use Bittrex again simply because the way in which they are handling this just feels very, very shady, that it really does not make me trust what they would do with users information. Look at how Poloniex actually gives you a warning, versus complete secrecy by Bittrex.
I completely agree. Despite the lack of support, poloniex did not block accounts as Bittrex did. If an account was blocked, there was always an opportunity to make a withdrawal. That I appreciate!
LETS MAKE SPROUTS GREAT AGAIN!
BRING IT TO 0.00000002 SATOSHI. GOAL
BRING IT TO 0.00000002 SATOSHI. GOAL
@creuz, No
Quote
will not be recoverable until the account is fully verified
Why send money to an "inactive" account Because sometimes people don't keep up to date on the latest rule changes for an exchange. They sometimes buy shitcoins, sit on them for years and wait for them to pump, then send them to an exchange address they wrote down years ago.
@creuz, No
Quote
will not be recoverable until the account is fully verified
Why send money to an "inactive" account @WitoldC, No
fully verified
Why send identity document to an insecure, unreliable and scam exchange
@creuz, No
Quote
will not be recoverable until the account is fully verified
Why send money to an "inactive" account
I just understand why they are blocking deposit !
On the date of the deadline, legacy accounts will be placed in a state where:
Trading and lending will be disabled;
Open orders will be closed;
Loans will have auto-renew switched off;
Margin positions will be given an 8 week wind-down period where they can only be diminished or closed. After the 8 week wind-down period, they will be closed;
Deposit addresses will be revoked. Any deposits sent to a revoked address will not be recoverable until the account is fully verified;
Withdrawals will remain enabled at the daily withdrawal limits prior to the deadline.
And so they will be able to legaly steal our funds... Chicken thieves.
On the date of the deadline, legacy accounts will be placed in a state where:
Trading and lending will be disabled;
Open orders will be closed;
Loans will have auto-renew switched off;
Margin positions will be given an 8 week wind-down period where they can only be diminished or closed. After the 8 week wind-down period, they will be closed;
Deposit addresses will be revoked. Any deposits sent to a revoked address will not be recoverable until the account is fully verified;
Withdrawals will remain enabled at the daily withdrawal limits prior to the deadline.
And so they will be able to legaly steal our funds... Chicken thieves.
This is one of the best cryptocurrency pump signal ever: https://discord.gg/3pRGc9K
Lets see....Poloniex took 4-5 months to fix my case a while back, but they did in the end.
Bittrex took a month ? something like that, probably a bit more since they messed up the accounts, and they fixed it.
Cryptopia runs great, but I never needed to use their support. The exchanges will fix your shit, but it'll take a long time. I would get worried/panic time about exchanges if you have actual widespread withdrawal problems.
Bittrex took a month ? something like that, probably a bit more since they messed up the accounts, and they fixed it.
Cryptopia runs great, but I never needed to use their support. The exchanges will fix your shit, but it'll take a long time. I would get worried/panic time about exchanges if you have actual widespread withdrawal problems.
Cryptopia has misplaced my CLAM deposit and their support system says please allow two weeks...
But still no word from Poloniex either.
Lets see....Poloniex took 4-5 months to fix my case a while back, but they did in the end.
Bittrex took a month ? something like that, probably a bit more since they messed up the accounts, and they fixed it.
Cryptopia runs great, but I never needed to use their support. The exchanges will fix your shit, but it'll take a long time. I would get worried/panic time about exchanges if you have actual widespread withdrawal problems.
Bittrex took a month ? something like that, probably a bit more since they messed up the accounts, and they fixed it.
Cryptopia runs great, but I never needed to use their support. The exchanges will fix your shit, but it'll take a long time. I would get worried/panic time about exchanges if you have actual widespread withdrawal problems.
I've had a open ticket since October 21st. No response. Not even a initial one. LOL. They are so fucked up. This really makes me hate that everyone is jumping onto the bitcoin bandwagon now. Since this, all exchanges have turned to PURE SHIT!
how to act?
- the account was frozen 3 weeks ago, the question was answered on the next day, the point is that IP was used compromised (I use the VPN), but after the first answer, the answer ceased
- the verification can not be completed, after loading the form and the documents, application is submitted and will be considered and that its status can be tracked in the profile, but reloading the page and entering the authorization section, I again see the form for filling, and not any references to the status or the submitted application, i repeated this act 2 times since only 1 time in 3 days, you can carry out an operation, status still legacy, how to achieve the result?
- the account was frozen 3 weeks ago, the question was answered on the next day, the point is that IP was used compromised (I use the VPN), but after the first answer, the answer ceased
- the verification can not be completed, after loading the form and the documents, application is submitted and will be considered and that its status can be tracked in the profile, but reloading the page and entering the authorization section, I again see the form for filling, and not any references to the status or the submitted application, i repeated this act 2 times since only 1 time in 3 days, you can carry out an operation, status still legacy, how to achieve the result?
no one from poloniex monitors this thread so no point putting in requests. best to move to bittrex. much better and response time.
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