I am in your club now.
I feel like I lost it all
Its like my third withdrawal to the same address, but others went okay. Amount is huge for me. Time to end my life lul.
Yeah this seems to happen a lot, transactions that get into this weird error state. No other way then for Polo support to manually fix this, could take ages I'm afraid. Best way would be to open a support ticket I think and be very patient.
For this reason I'm not touching Polo again, took me a long time to withdraw Ethereum.. Always remember, coins on an exchange are not really yours because you don't own the wallet address / private keys. You send your coins to them. Sending coins to an exchange is like throwing cash into the mailbox of the guy next door. You know your money is there and how much but you never know if you can get it back, you completely depend on the other side to help you out.
Like BTC-e,MtGox, Cryptsy, if something goes wrong you lose everything