I got lucky and managed to get all my altcoin off of Poloniscam without any problems; a friend was not so lucky and has lost $1000's stuck in limbo for weeks now, with absolutely NO support NO replys NOTHING from Polo, not even an acknowledgement of any of his tickets/emails.
Here is an amusing comment on Polo.
http://www.webd.com/the-poloniex-review-that-got-me-banned/
how is it possible that poloniex don't say anything! unbelievable!
I've more than 1000$ stuck in this absurd limbo!