I won .45 ETH in an ETH added freeroll on CoinPoker, which they are now trying not to pay me. Their justification is that their T&C states that you need to buy into the ICO to win ETH prizes. Their T&C states nothing of the sort, it instead states that "winnings will be transferred to the winning player’s verified ETH wallet address (see infographic on how to verify your wallet);" By then going to the infographic, you can find that CHP needs to be sent from your ETH wallet to theirs in order to verify. Since CHP can be sent from wallet to wallet, having CHP to send them does not require buying into the ICO, yet they claim their T&C says that it's a requirement.
Furthermore, I emailed their support multiple times before the ICO ended to find out whether buying into the ICO would be required to receive my ETH. My emails were answered, but both times the specific question of whether ICO participation was required to claim ETH prizes was ignored.
https://imgur.com/1SATtRF
So to summarize, CoinPoker feels it's fair to add rules outside of their T&C to justify not paying out already won prizes, claiming those rules are in their T&C when they are demonstrably not. They also feel it's reasonable to ignore questions about how to become eligible to collect prizes until after it's too late to become eligible. When I told their support I planned on posting about this on 2+2, BTC and Reddit, they said that their community is bigger than these sites and bad publicity wouldn't matter. I'll let you be the judge.
Furthermore, I emailed their support multiple times before the ICO ended to find out whether buying into the ICO would be required to receive my ETH. My emails were answered, but both times the specific question of whether ICO participation was required to claim ETH prizes was ignored.
https://imgur.com/1SATtRF
So to summarize, CoinPoker feels it's fair to add rules outside of their T&C to justify not paying out already won prizes, claiming those rules are in their T&C when they are demonstrably not. They also feel it's reasonable to ignore questions about how to become eligible to collect prizes until after it's too late to become eligible. When I told their support I planned on posting about this on 2+2, BTC and Reddit, they said that their community is bigger than these sites and bad publicity wouldn't matter. I'll let you be the judge.
I won some eth and bought a small amount in the ico, they payed me out within a few hours, they had to do this manually so it was more than reasonable as the ico was going on and so much was happening. I asked them on their telegram and got answers to my questions. Apparently you could have verified your account by buying only 1chp making the entire verification cost under 40 cents.
I think you implying the site is shady because you won from freerolls and couldn't be bothered to deposit 1chp to the site and get out way more value in eth, while writing on three sites instead taking you way more effort says what kind of person you are.
Kinda disgusting you are bashing a site that literally let you play for free, answered your questions and you never even invested one cent into.
My experience has been positive, i got help and they paid out everything as they promised.
