Hi Bick!
Great to hear your S2 still going strong.
for customers who purchased Antminer Products from Minersource.net or Miner Hosting LLC, and needing the warranty service, or technical assistance, please contact +1-844-248-6246 Option 2 or PM us here and we will assist you as much as we can.
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The 2 S2s we bought back in May of 2014 still running. No issues other than having to replace the PSU's that originally came with the units and to much bouncing and cards popped out during shipping. Rock solid units still going today. Mining Freicoin non-stop most of that time.
So I have 3 S3 units. I bought one and it hashed for a week and the control card died. Now it sems the other 2 have also died. Yes. I have done all the usual. Updated, reset, etc. Got about a month out of each unit.
Unfortunately I bought these from minersource who now appears to be gone as their website is gone. So I can't get the original shipping info or purchase order info for warranty. Such as it is.
I would have atleast expected your products to be more durable than a month in hashing time. After some research it apears to have become a common problem with your gear that the control boards fail prematurely by a bunch. Sadly I am being told that unless under warranty the parts to fix are not available. SO after not quite a month out o each miner I am dead in the water and burnt it seems. Sad just plan sad.
Well guess I will try the spondoolies out to see if they are any better. First one is going to be an sp20 unit.
By the way. the BtcGarden unit I own has literally ran circles around the s3 units as far as stability and realiability goes. Wish they would come back.
Well hope this bit of info can help save others from the pain of wasting money on low grade gear.